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"System Fix" virus infection


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19 replies to this topic

#1 owenr2000

owenr2000

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  • 10 posts
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  •  
  • Local time:08:55 PM

Posted 30 November 2011 - 04:46 AM

Hello -

I've been infected with the "System Fix" virus. I went to the uninstall guide on your site, but:
1) I get an "access denied" message on Rkill (though it seems to partially work and stops the pop-ups for now)
2) TDSSKiller does nothing when clicked
3) My existing version of (free) Malwarebytes first failed to update, and then when I re-installed, the re-install failed

I tried a few things, including:
1) Starting all above programs from safe mode
2) Following file renaming instructions (in both normal and safe modes)
3) First running a program called exehelper

Nothing works so far.

Pasting the DDS logs here. The GMER program opened with a message that another instance was already running; it then gave me the main window but the boxes on the right were grayed out. So no GMER log here.

THANK YOU so much for your team's help.

DDS.TXT:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Run by orobinson at 4:20:52 on 2011-11-30
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1944.773 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Lenovo\HOTKEY\tpfnf6r.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Windows\system32\attrib.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\attrib.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\Explorer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://lenovo.msn.com
uInternet Settings,ProxyServer = 0.0.0.0:80
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: IePasswordManagerHelper Class: {bf468356-bb7e-42d7-9f15-4f3b9bcfced2} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Lenovo ThinkVantage Toolbox: {86b9b5dd-fb75-4035-bd52-3c94f7849caf} - c:\program files\pc-doctor\ATLPcdToolbar544936.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Express ClickYes] c:\program files\express clickyes\ClickYes.exe
uRun: [BitTorrent] "c:\program files\bittorrent\BitTorrent.exe"
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [LENOVO.TPFNF6R] c:\program files\lenovo\hotkey\TPFNF6R.exe
mRun: [TpShocks] TpShocks.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [NACAgentUI] c:\program files\cisco\cisco nac agent\NACAgentUI.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YKNNWfXiCRNj.exe] c:\programdata\YKNNWfXiCRNj.exe
StartupFolder: c:\users\orobin~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
Trusted Zone: rhapsody.com\rhap-app-4-0
Trusted Zone: rhapsody.com\rhapreg
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{4CB2DD58-C2FE-4C05-9F9A-2FC17603768D} : DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{800538FD-F409-4340-859A-7DEE8FFA3769} : DhcpNameServer = 207.172.3.11 4.2.2.2
TCP: Interfaces\{C3EB0024-DCD7-4F7B-ACEB-08076BE2800E} : DhcpNameServer = 68.87.71.230 68.87.73.246
TCP: Interfaces\{C3EB0024-DCD7-4F7B-ACEB-08076BE2800E}\05168637F6E616765623 : DhcpNameServer = 208.59.247.45 208.59.247.46
TCP: Interfaces\{C3EB0024-DCD7-4F7B-ACEB-08076BE2800E}\05948405259465144554 : DhcpNameServer = 65.155.216.122 207.59.153.242
TCP: Interfaces\{C3EB0024-DCD7-4F7B-ACEB-08076BE2800E}\245602B696E64602479607027756C6C6 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{C3EB0024-DCD7-4F7B-ACEB-08076BE2800E}\A756E6A6960226F6574796175756 : DhcpNameServer = 192.168.0.1
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\orobinson\appdata\roaming\mozilla\firefox\profiles\dxs47rs0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: network.proxy.type - 0
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\orobinson\appdata\roaming\mozilla\plugins\npatgpc.dll
.
============= SERVICES / DRIVERS ===============
.
R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2009-9-1 485376]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
.
=============== Created Last 30 ================
.
2011-11-30 08:12:47 -------- d-s---w- C:\owen
2011-11-30 07:29:40 747356 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-11-30 02:33:32 366592 ---ha-w- c:\programdata\q9Hg62UVFgLdp6.exe
2011-11-30 02:22:58 459776 ---ha-w- c:\programdata\YKNNWfXiCRNj.exe
2011-11-16 15:13:51 -------- d--h--w- c:\program files\iTunes
2011-11-09 17:31:18 -------- d--h--w- C:\a0d0202515c360a158
2011-11-09 14:20:34 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 14:20:31 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 14:20:30 2339840 ----a-w- c:\windows\system32\win32k.sys
2011-11-07 21:56:39 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware
2011-11-03 15:39:29 414368 ---ha-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin7.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin6.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin5.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin4.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin3.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin2.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\mozilla firefox\plugins\npqtplugin.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-11-01 19:24:15 159744 ---ha-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-11-01 14:20:43 2106216 ---ha-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-11-01 14:20:43 134104 ---ha-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-11-01 14:20:42 89048 ---ha-w- c:\program files\mozilla firefox\libEGL.dll
2011-11-01 14:20:42 478168 ---ha-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-11-01 14:20:42 1998168 ---ha-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-11-01 14:20:42 15832 ---ha-w- c:\program files\mozilla firefox\mozalloc.dll
2011-11-01 14:20:41 801752 ---ha-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-11-01 14:20:41 1989592 ---ha-w- c:\program files\mozilla firefox\mozjs.dll
.
==================== Find3M ====================
.
2011-10-24 18:29:02 94208 ---ha-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 18:29:02 69632 ---ha-w- c:\windows\system32\QuickTime.qts
2011-10-11 23:53:32 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-10-01 02:59:14 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 4:33:22.50 ===============

ATTACH.TXT:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/31/2010 4:24:07 AM
System Uptime: 11/30/2011 4:12:28 AM (0 hours ago)
.
Motherboard: LENOVO | | 741722U
Processor: Intel® Core™2 Duo CPU P8600 @ 2.40GHz | None | 792/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 106.189 GiB free.
E: is CDROM ()
F: is CDROM (CDFS)
Q: is FIXED (NTFS) - 10 GiB total, 5.288 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP106: 11/4/2011 9:30:17 AM - Scheduled Checkpoint
RP107: 11/9/2011 12:30:47 PM - Windows Update
RP108: 11/10/2011 3:00:20 AM - Windows Update
RP109: 11/11/2011 8:20:58 AM - Windows Update
RP110: 11/29/2011 1:05:22 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Registry Patch to arrange icons in Device and Printers folder of Windows 7
Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
7-Zip 9.20
Access Help
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.4.0
aiofw
aioprnt
aioscnnr
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AT&T Service Activation
BitTorrent
Bonjour
center
Choice Guard
Cisco NAC Agent
Client Security - Password Manager
Conexant 20561 SmartAudio HD
Create Recovery Media
DirectX 9 Runtime
Express ClickYes 1.2
Google Earth
Google Update Helper
Google Updater
iCloud
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Interface
InterVideo WinDVD 8
iTunes
Java Auto Updater
Java™ 6 Update 20
KODAK AiO Home Center
Lenovo Fingerprint Software
Lenovo System Interface Driver
Lenovo ThinkVantage Toolbox
Lenovo Welcome
LiveUpdate 3.2 (Symantec Corporation)
MagicDisc 2.7.106
Malwarebytes' Anti-Malware version 1.51.2.1300
Message Center Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Research AutoCollage Touch 2009
Microsoft Silverlight
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mobile Broadband Connect
MobileMe Control Panel
Mozilla Firefox 8.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
On Screen Display
PreReq
Quicken 2009
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7
Rescue and Recovery
Rhapsody
Rosetta Stone Version 3
Roxio Activation Module
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Creator Business Edition
Roxio Express Labeler 3
runtime
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype web features
Skype™ 5.5
Sonic CinePlayer Decoder Pack
Sonic Icons for Lenovo
Symantec AntiVirus
System Update
The Rosetta Stone
ThinkPad FullScreen Magnifier
ThinkPad Hotkey Features Setup
ThinkPad Modem Adapter
ThinkPad Power Management Driver
ThinkPad Power Manager
ThinkPad UltraNav Driver
ThinkPad UltraNav Utility
ThinkVantage Access Connections
ThinkVantage Active Protection System
Toodledo Sync Application
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Verizon Wireless Mobile Broadband Self Activation
WatchGuard Mobile VPN with SSL client 11.3.1
WebEx
Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric (07/07/2009 8.1.2.56)
Windows Driver Package - Intel System (06/04/2009 1.0.0.0002)
Windows Driver Package - Lenovo 1.55 (08/18/2009 1.55)
Windows Installer Clean Up
Windows Live Essentials
Windows Live Sign-in Assistant
Windows Live Upload Tool
.
==== Event Viewer Messages From Past Week ========
.
11/30/2011 4:33:35 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume .
11/30/2011 4:15:43 AM, Error: Service Control Manager [7000] - The System Update service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:15:42 AM, Error: Service Control Manager [7000] - The IviRegMgr service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:15:41 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:14:47 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "5" attempting to start the service Symantec AntiVirus with arguments "" in order to run the server: {98694799-6891-4FD7-A91D-FB43B78AEC8C}
11/30/2011 4:13:35 AM, Error: Microsoft-Windows-GroupPolicy [1129] - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
11/30/2011 4:13:27 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ImmunetProtectDriver ImmunetSelfProtectDriver
11/30/2011 4:13:25 AM, Error: Service Control Manager [7000] - The AcSvc service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:23 AM, Error: Service Control Manager [7000] - The WatchGuard SSLVPN Service service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:20 AM, Error: Service Control Manager [7000] - The Machine Debug Manager service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:20 AM, Error: Service Control Manager [7000] - The Kodak AiO Network Discovery Service service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:20 AM, Error: Service Control Manager [7000] - The Immunet Protect service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:20 AM, Error: Service Control Manager [7000] - The Cisco NAC Agent service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:15 AM, Error: Service Control Manager [7000] - The AcPrfMgrSvc service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:15 AM, Error: NETLOGON [5719] - This computer was not able to set up a secure session with a domain controller in domain PIHEX2000 due to the following: There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator. ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
11/30/2011 4:13:07 AM, Error: Service Control Manager [7000] - The AuthenTec Fingerprint Service service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:13:06 AM, Error: Service Control Manager [7000] - The Data Transfer Service service failed to start due to the following error: The system cannot find the file specified.
11/30/2011 4:09:54 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 3:32:36 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:54:20 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/30/2011 2:54:20 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/30/2011 2:54:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/30/2011 2:54:12 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/30/2011 2:53:15 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache eeCtrl ImmunetProtectDriver ImmunetSelfProtectDriver lenovo.smi spldr SRTSP SRTSPX SYMTDI TPPWRIF Wanarpv6
11/30/2011 2:51:41 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:51:21 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/30/2011 2:51:21 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/30/2011 2:50:45 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache eeCtrl ImmunetProtectDriver ImmunetSelfProtectDriver lenovo.smi NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SYMTDI tdx TPPWRIF Wanarpv6 WfpLwf
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The Netlogon service depends on the Workstation service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/30/2011 2:50:44 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/30/2011 2:25:31 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
11/30/2011 2:23:05 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
11/29/2011 9:49:32 PM, Error: Service Control Manager [7022] - The Security Center service hung on starting.
11/29/2011 9:46:50 PM, Error: Service Control Manager [7022] - The HsfXAudioService service hung on starting.
11/29/2011 9:19:10 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer SROBERTOT420 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C3EB0024-DCD7-4F7B-ACEB-08076. The master browser is stopping or an election is being forced.
11/29/2011 2:41:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
11/29/2011 12:57:29 PM, Error: Microsoft-Windows-GroupPolicy [1058] - The processing of Group Policy failed. Windows attempted to read the file \\pih.org\sysvol\pih.org\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini from a domain controller and was not successful. Group Policy settings may not be applied until this event is resolved. This issue may be transient and could be caused by one or more of the following: a) Name Resolution/Network Connectivity to the current domain controller. B) File Replication Service Latency (a file created on another domain controller has not replicated to the current domain controller). c) The Distributed File System (DFS) client has been disabled.
11/29/2011 12:56:37 PM, Error: NETLOGON [5783] - The session setup to the Windows NT or Windows 2000 Domain Controller \\PIH-W3K-DSE3 for the domain PIHEX2000 is not responsive. The current RPC call from Netlogon on \\T400OROB to \\PIH-W3K-DSE3 has been cancelled.
11/29/2011 1:43:55 PM, Error: Microsoft-Windows-GroupPolicy [1053] - The processing of Group Policy failed. Windows could not resolve the user name. This could be caused by one of more of the following: a) Name Resolution failure on the current domain controller. B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).
11/29/2011 1:43:53 PM, Error: Microsoft-Windows-GroupPolicy [1055] - The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following: a) Name Resolution failure on the current domain controller. B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).
11/29/2011 1:31:33 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer DBARRY-PC19 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C3EB0024-DCD7-4F7B-ACEB-08076B. The master browser is stopping or an election is being forced.
11/29/2011 1:24:41 PM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147014847
11/29/2011 1:22:11 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 10.10.121.166 with the system having network hardware address 00-14-2A-C5-45-DF. Network operations on this system may be disrupted as a result.
11/29/2011 1:15:58 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 10.10.121.244 with the system having network hardware address 00-0D-9D-B6-13-80. Network operations on this system may be disrupted as a result.
11/29/2011 1:15:45 PM, Error: NetBT [4321] - The name "PIHEX2000 :1d" could not be registered on the interface with IP address 10.10.121.245. The computer with the IP address 10.10.121.27 did not allow the name to be claimed by this computer.
.
==== End Of File ===========================

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 03 December 2011 - 10:46 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 owenr2000

owenr2000
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Posted 04 December 2011 - 12:58 PM

Thanks! But I can't get Combofix to run. I disabled my AV program (Symantec) and downloaded and ran combofix.exe; it opened a window and went through the process of extracting its components and then that window closed and nothing else happened. I tried running the file from my desktop instead of from the download window, and also tried renaming the file and then running it; both of these gave the same result.

Otherwise, the computer is running OK - if I use rkill and then unhide.exe I can get the computer to act almost normally, except for the Google redirect which still happens. But if I need to restart my computer for some reason then the virus re-attacks again and I need to do rkill/unhide to get things to work.

Thanks again.

#4 gringo_pr

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Posted 04 December 2011 - 01:22 PM

Hello

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 owenr2000

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Posted 04 December 2011 - 01:25 PM

Hi - similar problem - I click on the icon that I've downloaded to the desktop, the cursor changes to appear that it's starting to execute, but then nothing launches.

#6 gringo_pr

gringo_pr

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Posted 04 December 2011 - 01:33 PM

Hello

I would like you to run this tool for me - fixTDSS

download it to your desktop and start the program

Follow the prompts and Ok any security prompts

when it is complete it will say the infection was cleared or no infection was found - let me know what it says

after it is complete I want you to restart the computer and try to rerun TDSSKiller for me and send me the report

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 owenr2000

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Posted 04 December 2011 - 04:52 PM

OK, that worked - I ran fixTDSS which said "Infected MBR detected" and fixed it. I rebooted and TDSSKiller then ran successfully and rebooted again. I then had to run rkill and unhide to get my desktop back, since the virus took over again upon reboot.

TDSSkiller didn't give me a text log to send you - but it did identify and delete one threat. I forgot to write down the name of the found threat before I allowed it to reboot (sorry).

What's next?

#8 gringo_pr

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Posted 04 December 2011 - 05:41 PM

Hello


Now try on run combofix




gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 owenr2000

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Posted 04 December 2011 - 06:51 PM

Hi - Combofix ran well; it first gave me a message saying that I was infected with "Rootkit.ZeroAccess" and then it rebooted and ran again. Here is the log:

ComboFix 11-12-04.04 - orobinson 12/04/2011 18:24:04.3.2 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1944.1176 [GMT -5:00]
Running from: c:\users\orobinson\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\q9Hg62UVFgLdp6.exe
c:\programdata\YKNNWfXiCRNj.exe
c:\users\orobinson\AppData\Local\62b489e6\U
c:\users\orobinson\AppData\Local\62b489e6\U\80000000.@
c:\users\orobinson\AppData\Local\62b489e6\U\800000cf.@
c:\users\orobinson\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\System Fix.lnk
c:\users\orobinson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix
c:\users\orobinson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\System Fix.lnk
c:\users\orobinson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Fix\Uninstall System Fix.lnk
c:\windows\$NtUninstallKB5293$
c:\windows\$NtUninstallKB5293$\1655998950\@
c:\windows\$NtUninstallKB5293$\1655998950\click.tlb
c:\windows\$NtUninstallKB5293$\1655998950\L\xadqgnnk
c:\windows\$NtUninstallKB5293$\1655998950\loader.tlb
c:\windows\$NtUninstallKB5293$\1655998950\U\@00000001
c:\windows\$NtUninstallKB5293$\1655998950\U\@000000c0
c:\windows\$NtUninstallKB5293$\1655998950\U\@000000cb
c:\windows\$NtUninstallKB5293$\1655998950\U\@000000cf
c:\windows\$NtUninstallKB5293$\1655998950\U\@80000000
c:\windows\$NtUninstallKB5293$\1655998950\U\@800000c0
c:\windows\$NtUninstallKB5293$\1655998950\U\@800000cb
c:\windows\$NtUninstallKB5293$\1655998950\U\@800000cf
c:\windows\$NtUninstallKB5293$\2668803132
c:\windows\{2521BB91-29B1-4d7e-9137-AC9875D77735}
c:\windows\system32\
c:\windows\system32\c_78205.nls
.
.
((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 )))))))))))))))))))))))))))))))
.
.
2011-12-04 23:36 . 2011-12-04 23:45 -------- d-----w- c:\users\orobinson\AppData\Local\temp
2011-12-04 23:36 . 2011-12-04 23:36 -------- d-----w- c:\users\TEMP\AppData\Local\temp
2011-12-04 23:36 . 2011-12-04 23:36 -------- d-----w- c:\users\swallen\AppData\Local\temp
2011-12-04 23:36 . 2011-12-04 23:36 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-12-04 23:36 . 2011-12-04 23:36 -------- d-----w- c:\users\HaitiEQ16\AppData\Local\temp
2011-12-04 23:36 . 2011-12-04 23:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-04 23:20 . 2011-10-11 23:53 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-12-04 22:12 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-02 16:37 . 2009-06-22 23:58 89600 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\HPZPPLHN.DLL
2011-11-30 07:29 . 2011-11-30 07:29 747356 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-11-16 15:13 . 2011-11-16 15:14 -------- d-----w- c:\program files\iTunes
2011-11-09 17:31 . 2011-11-09 17:31 -------- d-----w- C:\a0d0202515c360a158
2011-11-09 14:20 . 2011-09-29 15:43 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 14:20 . 2011-10-01 04:43 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 14:20 . 2011-09-29 04:20 2339840 ----a-w- c:\windows\system32\win32k.sys
2011-11-07 21:56 . 2011-12-04 22:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-03 15:39 . 2011-11-03 15:39 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 23:21 . 2011-10-10 23:21 3584 ----a-r- c:\users\orobinson\AppData\Roaming\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2011-10-01 02:59 . 2011-10-13 00:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-08 20:07 . 2011-11-01 14:20 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Express ClickYes"="c:\program files\Express ClickYes\ClickYes.exe" [2005-07-27 32256]
"BitTorrent"="c:\program files\BitTorrent\BitTorrent.exe" [2011-08-31 4992880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2009-03-13 68976]
"LENOVO.TPFNF6R"="c:\program files\Lenovo\HOTKEY\TPFNF6R.exe" [2009-08-20 62752]
"TpShocks"="TpShocks.exe" [2009-07-09 337184]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-03 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-03 151064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-22 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2010-09-02 1638400]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"NACAgentUI"="c:\program files\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2011-01-06 524512]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-05-06 2262312]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2009-08-26 3089720]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736]
.
c:\users\orobinson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2011-8-30 576000]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-1-31 50688]
Toodledo Sync Tool.lnk - c:\windows\Installer\{7D0C60CD-F5FF-4758-8A96-247D0DA74C52}\_ABFE74A9AD95D30FB3A626.exe [2010-10-22 894]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R1 ImmunetProtectDriver;ImmunetProtectDriver;c:\windows\system32\DRIVERS\ImmunetProtect.sys [x]
R1 ImmunetSelfProtectDriver;ImmunetSelfProtectDriver;c:\windows\system32\DRIVERS\ImmunetSelfProtect.sys [x]
R2 ATService;AuthenTec Fingerprint Service;c:\windows\system32\AtService.exe [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 dtsvc;Data Transfer Service;c:\windows\system32\DTS.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R2 ImmunetProtect;Immunet Protect;c:\program files\Immunet Protect\2.0.17\agent.exe [x]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\Kodak\AiO\Center\ekdiscovery.exe [x]
R2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\LENOVO\HOTKEY\MICMUTE.exe [2009-07-03 45424]
R2 NACAgent;Cisco NAC Agent;c:\program files\Cisco\Cisco NAC Agent\NACAgent.exe [x]
R2 TPHKSVC;On Screen Display;c:\program files\LENOVO\HOTKEY\TPHKSVC.exe [x]
R2 WbioSrvc32;Windows Biometric Service ;c:\windows\system32\OnLineIDCpl32.exe [x]
R2 wgsslvpnsrc;WatchGuard SSLVPN Service;c:\program files\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe [x]
R3 ADMonitor;AD Monitor;c:\windows\system32\ADMonitor.exe [2009-09-01 106496]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 PCDSRVC{3037D694-FD904ACA-06000000}_0;PCDSRVC{3037D694-FD904ACA-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor\pcdsrvc.pkms [2009-11-20 20848]
R3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.EXE [2009-08-23 75040]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-08-05 1124848]
R3 SavRoam;SavRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-11-28 122008]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-09-30 1343400]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2009-07-14 17920]
S0 TPDIGIMN;TPDIGIMN;c:\windows\System32\DRIVERS\ApsHM86.sys [2009-06-29 20520]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\DRIVERS\smiif32.sys [2008-05-12 13480]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 20992]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-04-18 11032]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [2009-09-01 485376]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [2009-07-13 214016]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-07-29 105592]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-05-13 4231680]
S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\DRIVERS\Tvti2c.sys [2009-07-02 38336]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-15 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\PC-Doctor\pcdlauncher.exe [2009-11-20 10:12]
.
2011-12-04 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\PC-Doctor\pcdr5cuiw32.exe [2010-01-05 07:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://lenovo.msn.com
uInternet Settings,ProxyServer = 0.0.0.0:80
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
Trusted Zone: rhapsody.com\rhap-app-4-0
Trusted Zone: rhapsody.com\rhapreg
TCP: DhcpNameServer = 207.172.3.11 4.2.2.2
FF - ProfilePath - c:\users\orobinson\AppData\Roaming\Mozilla\Firefox\Profiles\dxs47rs0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-YKNNWfXiCRNj.exe - c:\programdata\YKNNWfXiCRNj.exe
SafeBoot-60939106.sys
SafeBoot-87043481.sys
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{3037D694-FD904ACA-06000000}_0]
"ImagePath"="\??\c:\program files\pc-doctor\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\program files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\windows\System32\TpShocks.exe
c:\program files\Symantec AntiVirus\VPTray.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lenovo\HOTKEY\TPONSCR.exe
c:\program files\Lenovo\Zoom\TpScrex.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Chromatic Dragon\Toodledo Sync Application\SyncApp.exe
c:\program files\Synaptics\SynTP\SynTPLpr.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2011-12-04 18:50:21 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-04 23:50
ComboFix2.txt 2011-07-29 17:24
ComboFix3.txt 2011-07-15 19:07
.
Pre-Run: 122,423,099,392 bytes free
Post-Run: 122,596,986,880 bytes free
.
- - End Of File - - 25F793F35980EB95720079250F65E92D

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:55 PM

Posted 04 December 2011 - 09:16 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 owenr2000

owenr2000
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:55 PM

Posted 05 December 2011 - 10:27 AM

Hi - that ran fine, no apparent problems. The computer seems to be doing well - the Google redirect went away and there was no virus attack upon reboot. The log is here:

ComboFix 11-12-04.03 - orobinson 12/05/2011 9:56.4.2 - x86
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.1944.993 [GMT -5:00]
Running from: c:\users\orobinson\Desktop\ComboFix.exe
Command switches used :: c:\users\orobinson\Desktop\CFScript.txt
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\orobinson\Documents\~Email Archive.pst.tmp
.
.
((((((((((((((((((((((((( Files Created from 2011-11-05 to 2011-12-05 )))))))))))))))))))))))))))))))
.
.
2011-12-05 15:06 . 2011-12-05 15:06 -------- d-----w- c:\users\TEMP\AppData\Local\temp
2011-12-05 15:06 . 2011-12-05 15:06 -------- d-----w- c:\users\swallen\AppData\Local\temp
2011-12-05 15:06 . 2011-12-05 15:06 -------- d-----w- c:\users\Public\AppData\Local\temp
2011-12-05 15:06 . 2011-12-05 15:06 -------- d-----w- c:\users\HaitiEQ16\AppData\Local\temp
2011-12-05 15:06 . 2011-12-05 15:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-04 23:36 . 2011-12-05 15:09 -------- d-----w- c:\users\orobinson\AppData\Local\temp
2011-12-04 23:20 . 2011-10-11 23:53 338944 ----a-w- c:\windows\system32\drivers\afd.sys
2011-12-04 22:12 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-02 16:37 . 2009-06-22 23:58 89600 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\HPZPPLHN.DLL
2011-11-30 07:29 . 2011-11-30 07:29 747356 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-11-16 15:13 . 2011-11-16 15:14 -------- d-----w- c:\program files\iTunes
2011-11-09 17:31 . 2011-11-09 17:31 -------- d-----w- C:\a0d0202515c360a158
2011-11-09 14:20 . 2011-09-29 15:43 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 14:20 . 2011-10-01 04:43 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 14:20 . 2011-09-29 04:20 2339840 ----a-w- c:\windows\system32\win32k.sys
2011-11-07 21:56 . 2011-12-04 22:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-03 15:39 . 2011-11-03 15:39 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-24 18:29 . 2011-10-24 18:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 18:29 . 2011-10-24 18:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 23:21 . 2011-10-10 23:21 3584 ----a-r- c:\users\orobinson\AppData\Roaming\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2011-10-01 02:59 . 2011-10-13 00:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-11-08 20:07 . 2011-11-01 14:20 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Express ClickYes"="c:\program files\Express ClickYes\ClickYes.exe" [2005-07-27 32256]
"BitTorrent"="c:\program files\BitTorrent\BitTorrent.exe" [2011-08-31 4992880]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2009-03-13 68976]
"LENOVO.TPFNF6R"="c:\program files\Lenovo\HOTKEY\TPFNF6R.exe" [2009-08-20 62752]
"TpShocks"="TpShocks.exe" [2009-07-09 337184]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-08-03 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-08-03 151064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-22 107112]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-11-28 134808]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2010-09-02 1638400]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-23 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"NACAgentUI"="c:\program files\Cisco\Cisco NAC Agent\NACAgentUI.exe" [2011-01-06 524512]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-05-06 2262312]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2009-08-26 3089720]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736]
.
c:\users\orobinson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2011-8-30 576000]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-1-31 50688]
Toodledo Sync Tool.lnk - c:\windows\Installer\{7D0C60CD-F5FF-4758-8A96-247D0DA74C52}\_ABFE74A9AD95D30FB3A626.exe [2010-10-22 894]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R1 ImmunetProtectDriver;ImmunetProtectDriver;c:\windows\system32\DRIVERS\ImmunetProtect.sys [x]
R1 ImmunetSelfProtectDriver;ImmunetSelfProtectDriver;c:\windows\system32\DRIVERS\ImmunetSelfProtect.sys [x]
R2 ATService;AuthenTec Fingerprint Service;c:\windows\system32\AtService.exe [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 dtsvc;Data Transfer Service;c:\windows\system32\DTS.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R2 ImmunetProtect;Immunet Protect;c:\program files\Immunet Protect\2.0.17\agent.exe [x]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\Kodak\AiO\Center\ekdiscovery.exe [x]
R2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\LENOVO\HOTKEY\MICMUTE.exe [2009-07-03 45424]
R2 NACAgent;Cisco NAC Agent;c:\program files\Cisco\Cisco NAC Agent\NACAgent.exe [x]
R2 TPHKSVC;On Screen Display;c:\program files\LENOVO\HOTKEY\TPHKSVC.exe [x]
R2 WbioSrvc32;Windows Biometric Service ;c:\windows\system32\OnLineIDCpl32.exe [x]
R2 wgsslvpnsrc;WatchGuard SSLVPN Service;c:\program files\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe [x]
R3 ADMonitor;AD Monitor;c:\windows\system32\ADMonitor.exe [2009-09-01 106496]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [x]
R3 PCDSRVC{3037D694-FD904ACA-06000000}_0;PCDSRVC{3037D694-FD904ACA-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor\pcdsrvc.pkms [2009-11-20 20848]
R3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.EXE [2009-08-23 75040]
R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2009-08-05 1124848]
R3 SavRoam;SavRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [2006-11-28 122008]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-09-30 1343400]
S0 TPDIGIMN;TPDIGIMN;c:\windows\System32\DRIVERS\ApsHM86.sys [2009-06-29 20520]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\DRIVERS\smiif32.sys [2008-05-12 13480]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2009-07-14 20992]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-04-18 11032]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [2009-09-01 485376]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [2009-07-13 214016]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-07-29 105592]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-05-13 4231680]
S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\DRIVERS\Tvti2c.sys [2009-07-02 38336]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\DRIVERS\WSDPrint.sys [2009-07-14 17920]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-15 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\PC-Doctor\pcdlauncher.exe [2009-11-20 10:12]
.
2011-12-04 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\PC-Doctor\pcdr5cuiw32.exe [2010-01-05 07:16]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://lenovo.msn.com
uInternet Settings,ProxyServer = 0.0.0.0:80
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
Trusted Zone: rhapsody.com\rhap-app-4-0
Trusted Zone: rhapsody.com\rhapreg
TCP: DhcpNameServer = 66.155.216.122 207.59.153.242 10.10.121.27 10.10.121.44 10.10.121.32
FF - ProfilePath - c:\users\orobinson\AppData\Roaming\Mozilla\Firefox\Profiles\dxs47rs0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - prefs.js: network.proxy.type - 0
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{3037D694-FD904ACA-06000000}_0]
"ImagePath"="\??\c:\program files\pc-doctor\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\windows\System32\TpShocks.exe
c:\program files\Symantec AntiVirus\VPTray.exe
c:\program files\Lenovo\HOTKEY\TPONSCR.exe
c:\program files\Lenovo\Zoom\TpScrex.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Synaptics\SynTP\SynTPHelper.exe
c:\program files\Synaptics\SynTP\SynTPLpr.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\sppsvc.exe
c:\program files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
.
**************************************************************************
.
Completion time: 2011-12-05 10:14:56 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-05 15:14
ComboFix2.txt 2011-12-04 23:50
ComboFix3.txt 2011-07-29 17:24
ComboFix4.txt 2011-07-15 19:07
.
Pre-Run: 121,944,866,816 bytes free
Post-Run: 121,917,988,864 bytes free
.
- - End Of File - - 6130C51F7A1D7EF850A71BFC90CD12ED

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 December 2011 - 03:02 PM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.0

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 owenr2000

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Posted 06 December 2011 - 01:20 PM

Thanks for all the advice; I uninstalled the peer-to-peer software. Everything seems to be running great, no problems, and both scans came back clean. The two logs are pasted:

MALWAREBYTES:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8312

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/6/2011 1:19:08 PM
mbam-log-2011-12-06 (13-19-08).txt

Scan type: Quick scan
Objects scanned: 224030
Time elapsed: 6 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

HIJACKTHIS:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:21:59 PM, on 12/6/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lenovo.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 0.0.0.0:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Lenovo ThinkVantage Toolbox - {86B9B5DD-FB75-4035-BD52-3C94F7849CAF} - C:\Program Files\PC-Doctor\ATLPcdToolbar544936.dll
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NACAgentUI] C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = pih.org
O17 - HKLM\Software\..\Telephony: DomainName = pih.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = pih.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = pih.org
O23 - Service: AcPrfMgrSvc - Unknown owner - C:\Program Files\Lenovo\Access Connections\AcPrfMgrSvc.exe (file missing)
O23 - Service: AcSvc - Unknown owner - C:\Program Files\Lenovo\Access Connections\AcSvc.exe (file missing)
O23 - Service: AD Monitor (ADMonitor) - Unknown owner - C:\Windows\system32\ADMonitor.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - Unknown owner - C:\Windows\system32\AtService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Data Transfer Service (dtsvc) - Unknown owner - C:\Windows\system32\DTS.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\Windows\system32\ibmpmsvc.exe (file missing)
O23 - Service: Immunet Protect (ImmunetProtect) - Unknown owner - C:\Program Files\Immunet Protect\2.0.17\agent.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - Unknown owner - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Unknown owner - C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe (file missing)
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Machine Debug Manager (MDM) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe (file missing)
O23 - Service: Cisco NAC Agent (NACAgent) - Unknown owner - C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe (file missing)
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: System Update (SUService) - Unknown owner - c:\Program Files\Lenovo\System Update\SUService.exe (file missing)
O23 - Service: Symantec AntiVirus - Unknown owner - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\Windows\System32\TPHDEXLG.exe
O23 - Service: On Screen Display (TPHKSVC) - Unknown owner - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe (file missing)
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: Windows Biometric Service (WbioSrvc32) - Unknown owner - C:\Windows\system32\OnLineIDCpl32.exe (file missing)
O23 - Service: WatchGuard SSLVPN Service (wgsslvpnsrc) - Unknown owner - C:\Program Files\WatchGuard\WatchGuard Mobile VPN with SSL\wgsslvpnsrc.exe (file missing)

--
End of file - 9940 bytes

#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 December 2011 - 01:22 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
      O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 owenr2000

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Posted 06 December 2011 - 06:25 PM

Great, did both of those. Here is the ESET log:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=fe9d5312f49d2c4faa5d986958bbf0d3
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-12-06 10:43:57
# local_time=2011-12-06 05:43:57 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=768 16777215 100 0 11322237 11322237 0 0
# compatibility_mode=5893 16776574 100 94 57621775 74743154 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=216388
# found=7
# cleaned=0
# scan_time=13075
C:\Documents and Settings\orobinson\Downloads\cnet_setup_magicdisc106_exe.exe a variant of Win32/InstallCore.D application (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Users\orobinson\AppData\Roaming\Mozilla\Firefox\Profiles\dxs47rs0.default\extensions\{bff364d6-1c55-43e1-b320-177b0e5c868e}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Users\orobinson\AppData\Roaming\Mozilla\Firefox\Profiles\dxs47rs0.default\extensions\{bff364d6-1c55-43e1-b320-177b0e5c868e}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Users\swallen\AppData\Roaming\Mozilla\Firefox\Profiles\h3uvtc0a.default\extensions\{bff364d6-1c55-43e1-b320-177b0e5c868e}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Users\swallen\AppData\Roaming\Mozilla\Firefox\Profiles\h3uvtc0a.default\extensions\{bff364d6-1c55-43e1-b320-177b0e5c868e}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan (unable to clean) 00000000000000000000000000000000 I
C:\Users\orobinson\Downloads\cnet_setup_magicdisc106_exe.exe a variant of Win32/InstallCore.D application (unable to clean) 00000000000000000000000000000000 I
C:\Windows\winsxs\Backup\x86_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16802_none_d81220b5bf827af7_afd.sys_084af4a8 a variant of Win32/Rootkit.Kryptik.DY trojan (unable to clean) 00000000000000000000000000000000 I




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