Posted 29 November 2011 - 09:27 PM
Let me start with a pre-emptive "thank you" for whoever is so kind as to lend me a hand.
I'm running Windows XP on my Dell Inspiron 1525, and have been running AVG without complaint for some time. I received a virus alert yesterday morning and let it do its thing, including a restart to help it clear whatever needed to be cleared without incident. I shut down for the day and went to work.
After coming home, I turned on my computer and, on boot, Windows Defender displayed an error message "0x80070006. The handle is invalid." I ignored it and continued to Mozilla. I believe my keyboard must've worked initially, as I know I got to Gmail; once I got to the password field, however, my keyboard promptly failed to work. I checked the control panel and saw the keyboard drivers had been corrupted.
I checked the AVG logs and saw that two infections remain, both at "C:\Windows\system32\drivers\i8042prt.sys" named "Trojan Agent_r.ATS". My inclination is to believe that this (or perhaps something else) is the issue rather than a hardware issue.
What's the best way to proceed? Thanks again for your help.