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Infected with System Fix Virus


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5 replies to this topic

#1 Raney42

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Posted 29 November 2011 - 08:58 PM

Sony Vaio laptop with Windows 7 infected with System Fix adn I do not know how to fully remove and restore computer to full functioning. (Way too broke to pay professional).

I have basic computer skills, so I cannot easily follow the removal guides on this site. I don't understand all the terms, and sometimes my computer's dialog boxes don't match the examples, etc. I'm concerned that I am doing more harm. Is there a system fix removal for dummies?

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#2 Raney42

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Posted 29 November 2011 - 09:28 PM

I followed the steps in system fix removal guide on this site all the way through dowloading and running TDSSKILL. clicked on reboot now as instructed. Now when computer tries to restart I get black screen with cannot start warning and it prompts me to either start normally or use startup repair. Startup repair doesnt work. HELP!!!!

Edited by Orange Blossom, 30 November 2011 - 12:14 AM.
Merged topics. ~ OB


#3 Farbar

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Posted 30 November 2011 - 02:21 AM

Hi Raney42,

Welcome to Bleeping Computer.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

#4 Raney42

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Posted 30 November 2011 - 08:44 AM

I get a message : the subsystem needed to support the image type is not present

#5 Farbar

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Posted 30 November 2011 - 09:16 AM

You have a x64 system. Please download and use the appropriate version.

#6 Farbar

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Posted 06 December 2011 - 04:23 PM

This thread will now be closed due to lack of activity.

If you need this topic reopened, please send me a Private Message and I will reopen it for you.

If you should have a new issue, please start a new topic.




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