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Win 7 + config service pack on every reboot


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#1 MarcusMaximus

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Posted 29 November 2011 - 08:57 PM

Every time I rebooted my laptop windows runs through preparing to configure windows, then configuring the service pack, starting at 35% and finishing on 37% and then boots windows normally. This is very annoying to go through everytime I reboot. I ran the portable fix it program from microsoft to fix windows update problem but it doesn't help.

I booted into safe mode to try uninstall the service pack to reinstall but now when it reboots it says preparing to configure windows, then failure to configure service pack, reverting changes. Now it does this every time.

I've tried running windows updates to try to reinstall but it just seems to go on forever. I have also run the System update readiness tool from microsoft but it does the same as the windows updates, runs continuously.

Any information would be appreciated.

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#2 a_cup

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Posted 29 November 2011 - 09:12 PM

Hi Marcus,

Are you using Norton or McAfee..?


Pauline

#3 MarcusMaximus

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Posted 29 November 2011 - 09:35 PM

Neither, the anti virus in Nod 32

#4 Union_Thug

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Posted 29 November 2011 - 09:55 PM

Haven't read of this behavior in 7 SP1 before...

Windows Updates giving any error messages? Errors in Event Viewer? Have you checked for clues/errors/etc for KB976932 in C:\Windows\WindowsUpdate.log and/or C:\Windows\Logs\CBS ?

#5 MarcusMaximus

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Posted 29 November 2011 - 10:48 PM

In the system event viewer there are 178 errors with event id 7034. The Windows Modules Installer Service terminated unexpectedly. This Enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer. So I take it this is the issue.

I've currently restarted the service and i've run microsoft updates, it's been running for some time now with no results. We are running a windows update server on our network so I don't think it should take too long to pull updates if there are any.

The last successful update was 2/11/2011 which was KB2556532, this update is also the last update attempted, which says failed. In total there is 5 of these updates in my update history starting from the 24/10/11 up until the 2/11 as successful and one failed on the 20/11.

Win 7 SP 1 KB976932 was installed successfully way back on the 21/10/11.

I didn't know about C:\Windows\WindowsUpdate.log but there are a lot of entries like below.
2011-11-30 14:31:13:803 328 19c Agent WARNING: Failed to evaluate Installed rule, updateId = {B892041A-3209-4516-BCFA-B21A6E57EDF5}.101, hr = 80080005
2011-11-30 14:31:43:822 328 19c Agent WARNING: Failed to evaluate Installable rule, updateId = {B892041A-3209-4516-BCFA-B21A6E57EDF5}.101, hr = 80080005
2011-11-30 14:32:43:890 328 19c Agent WARNING: Failed to evaluate Installed rule, updateId = {779B408C-4DC5-49B2-8A7C-5545CFDD1151}.101, hr = 80080005

#6 hamluis

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Posted 30 November 2011 - 12:07 PM

What is the Source listed for these 7034 errors, please?

Louis

Worth a look, IMO: http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/9a900063-60ff-49fe-9f6e-ad06f24a891e/ .

Edited by hamluis, 30 November 2011 - 12:13 PM.


#7 Union_Thug

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Posted 30 November 2011 - 05:05 PM

1) What Louis said.

2) "I have also run the System update readiness tool from microsoft but it does the same as the windows updates, runs continuously"
Advanced guidelines for diagnosing and fixing servicing corruption http://technet.microsoft.com/en-us/library/ee619779%28WS.10%29.aspx

3) Also worth looking at: http://social.technet.microsoft.com/Forums/en-US/winservermanager/thread/0ca90e27-251f-4ddb-9cc9-0484d9bace84/



#8 MarcusMaximus

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Posted 30 November 2011 - 06:37 PM

Thanks for the help. I'll give those steps a try and see if I can resolve it. If not I think I'll just end up re-imaging the machine.

Thanks for the help people. :busy:




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