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backup failed! "Access Denied 0x80070005" error


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#1 bitesized1612

bitesized1612

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Posted 29 November 2011 - 08:55 PM

I've tried to create a backup of my computer files on an external hard drive three times but I get the same error message each time. Microsoft Security Essentials pops up and tells me that it caught a Trojan (Karagany.G) lurking in one of the shadow copy files. I'm the administrator, no other user accounts on this laptop, so I don't understand why I don't have access to all my files as the error says.
This is the directory that always pops up: file:\Device\HarddiskVolumeShadowCopy61\Users\cjlanc\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\55\63ca7fb7-144752c8 It's driving me insane. Some help please?

Edited by hamluis, 30 November 2011 - 07:46 AM.
Moved from Vista to Am I Infected.


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