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Acer extensa 5235


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#1 splodge11

splodge11

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Posted 29 November 2011 - 02:17 PM

Help Please. I start up laptop it has a bliue screen says somthing aboue disable cache and shadowing also crash dumping.. THEN TURNS ITSELF OF I CAN ACESS COMPUTER THROUGH SAFE MODE AND DISABLED SHADOWING BUT IT JUST SLOWED THE TURN OFF PROCESS FORM SWITCHING OF IN 5 SECONDS TO AUTOMATIC SWITCH OF IN 15 SECONDS.

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#2 AustrAlien

AustrAlien

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Posted 29 November 2011 - 03:41 PM

Please start the computer in Safe Mode with networking and then ...

Download BlueScreenView (in zip file)
Extract (right-click > Extract all) the contents of bluescreenview.zip.
Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)
When scanning is done, go ...
  • Edit > Select All
  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.
Close the BlueScreenView window.
Open BSOD.txt using Notepad and go ...
  • Edit > Select All
  • Edit > Copy, and then paste the entire contents of the text file into your next reply.
(Let us know if no information is reported in the BlueScreenView interface.)
AustrAlien
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