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Invalid access to memory


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#1 atlantamiki1

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Posted 29 November 2011 - 01:43 PM

I hope I am making sense. . .

ok, i am trying to help a neighbor with their computer. Problems:
#1) they had viruses, and I used malwarebytes to quarantine and remove them, but. . .
a) The teenager in the house was experimenting with how to download free trucker games and was learning how to do "things" on the computer, and created 4 user acct.s on the computer. The start-up menu in the original user acct. seems to be missing important graphics and menu items like -control panel, and all the other menu items that are normally seen in that particular menu. There was a message that was running that read: "C:Users\babb\AppDta\Local\Deployment\Deployment\DeploymentUpdate\Deploymentup.Dll" and then "invalid access to memory location". This is seen only under the original acct. I am afraid to remove this acct. because it is the original, but all the other acct.s dont have this problem.

Edited by hamluis, 29 November 2011 - 02:33 PM.
Moved from Win 7 to Am I Infected.


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#2 Lefty3120

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Posted 29 November 2011 - 01:50 PM

Was the original account set to a limited user? Try to login using another account and check.

Start Menu Fix..

1. Right click on the Start Button

2. Click Properties

3. In the Task Bar and Start Menu Properties window click “customize”

4. Click on the “Use Default Settings” button

5. Click “Ok”

6. Click “Apply”

#3 atlantamiki1

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Posted 09 December 2011 - 09:08 PM

Thanks for your reply. I will try to use this solution this weekend.




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