Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Delayed Write Failed


  • This topic is locked This topic is locked
5 replies to this topic

#1 BrandonSmall

BrandonSmall

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:48 PM

Posted 29 November 2011 - 12:04 PM

Hi There: I received a few dozen "Delayed Write Failed" messages just yesterday and have been unable to get my computer to boot regularly without a barrage of the same messages locking up the machine. Finally was able to boot in safe mode this morning, although the suspect machine is currently not connected to the internet.

First question: Can I download DeFrogger, DDS, and GMER to a flash drive from a clean machine and then load them onto the problem PC in safe mode to generate the logs you'll need? Sorry if this is an especially naive question.

Many thanks for your time!

-Brandon

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,009 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:48 PM

Posted 29 November 2011 - 06:16 PM

Yes, please do so and post the logs in a reply.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 BrandonSmall

BrandonSmall
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:48 PM

Posted 30 November 2011 - 11:39 AM

Hey There, Sorry for the delay!

DeFrogger seemed to work in Safe Mode--various dialog boxes came up, with a "Finished" note at the end of the process. However, when I tried to run DDS, I'd get the program's initial screen, the hard drive would spin and the program would generate a couple dozen #s, but then after about two minutes, the hard drive would stop and the computer locked up. Of course no report was generated. Tried it a few times and waited longer (as much as an hour) just in case it was taking longer in safe mode, but to no avail.

Also tried to run GMER after a restart just in case the problem was only with DDS, and the computer locked again--although no intro screen to the program was generated beforehand.

Now I'm getting worried! Is there anything else we might try to get the logs generated?

Thanks so much for your help!

-Brandon

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,740 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:48 PM

Posted 04 December 2011 - 12:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/429880 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,182 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:48 PM

Posted 06 December 2011 - 02:34 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

PLEASE NOTE: Most authorities say that a PC with a polymorphic file infector can never again be trusted and should be reformatted. You should seriously consider reformatting and reinstalling Windows.

That said, if you wish we can attempt disinfection but you are cautioned that theoretically you can never be sure cleaning is 100% complete.

Read all these directions before proceeding.

When you have the .ISO file downloaded, you need to create a bootable disk or flash drive with it, using a clean PC to do that. The .ISO file is a disk image. It should NOT be burned as a regular file. You need a program like BurnAware Free or ImgBurn that can burn an .ISO image. I think a CD is best as there is no way anything can write on it after it is made, but the USB may be more convenient and easier.

Be sure to read these:
Download Kaspersky Rescue Disk 10
How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?


Summarizing:
  • Go to a clean PC.
  • Download the .iso image file.
  • Create a CD (or flash drive if you prefer).
  • At the infected PC: put the disk in the drive and reboot.

Follow the directions here, but you will find some differences.

Familiarize yourself with How to create a report file in Kaspersky Rescue Disk 10?

Print the following directions:

Boot from Kaspersky Rescue Disk 10:
Restart your computer and put the disk in the drive while booting.
Press any key. A loading wizard will start (you will see the menu to select the required language). If you do not press any key in 10 seconds, the computer boots from hard drive automatically.
Select the required interface language using the arrow-keys on your keyboard.
Press the Enter key on the keyboard.
In the start up wizard window that opens, select the Kaspersky Rescue Disk. Graphic Mode
Click Enter.
Click 'A' to accept the agreement.
Select operating system from dropdown menu (select Windows whatever)
Select Objects to scan: check Disk boot sectors, Hidden startup objects, C:
Click My Update Center and update if any available
Back to other tab and click Start Object Scan.
(It took 3 hours to scan my 47G)
When scan has completed save a report:

On the upper part of the Kaspersky Rescue Disk window, click on the Report link.
On the bottom right hand corner of the Protection status - Kaspersky Rescue Disk window, click on the Detailed Report button.
On the upper right hand corner of the Detailed report window, click on the Save button.
After clicking Detailed Report and 'SAVE', a browse window opens.
Double-click on the \
Click 'disks'.
All your drives will be shown and you can easily double-click C and save the report to C:\KasperskyRescueDisk10.txt.
Click on the Save button.
The report has been saved to the file.

Remove the disk from the drive (or disconnect USB) and reboot normally.

Can you now boot normally and run the DDS tool to completion?
Post the log if you can.

#6 nasdaq

nasdaq

  • Malware Response Team
  • 40,182 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:06:48 PM

Posted 11 December 2011 - 09:28 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users