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Redirects from Google.


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#1 marier4him

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Posted 29 November 2011 - 11:08 AM

Hi and thanks in advance for your help. I am running Windows Vista. I use Firefox to get to the Internet and I have Blue Coat k9 for filtering. I run Malwarebytes and Defender on a regular basis and have recently done an EasyCleaner on my registry. It seems to help for about 24 hours and then goes back to redirecting with nothing being found until days later. I am being redirected to star feeds mixer, monster.com, and yellow pages mostly. Also, on 90% of my attempts at going to a site, K9 pops up and says it is blocked because of suspicion and then when I hit the back button I get there. I have uninstalled and reinstalled K9 as well. Over the last 4 or 5 days now, the computer has been shutting down and saying something about a mini dump (that sounds nasty) and giving me a blue screen. I don't know if that's related. Oh and I have been getting messages from my Internet provider saying there is unually high traffic on my ? I forgot to write it down. IEP maybe? I have a password on my wireless router.

I just got this message from K9 that this site is blocked, but I wasn't trying to go there in the first place.

meta.7search.com/click/click.aspx?x=3daMaeOGMEEe4aRLqJ2F1Q%3...

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#2 quietman7

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Posted 29 November 2011 - 02:40 PM

Please do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove or close those duplicate postings...time which could have been provided to others needing assistance. I have removed any duplicates to avoid confusion.

Please follow these instructions: How to remove Google Redirects or the TDSS, TDL3, Alureon rootkit using TDSSKiller
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If an update is available, TDSSKiller will prompt you to update and download the most current version. Click Load Update. Close TDSSKiller and start again.
  • When the program opens, click the Change parameters.
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If 'Suspicious objects' are detected, the default action will be Skip. Leave the default set to Skip and click on Continue.
  • If Malicious objects are detected, they will show in the Scan results - Select action for found objects and offer three options.

    Posted Image

  • Ensure Cure is selected...then click Continue -> Reboot computer for cure completion.
  • Important! -> If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

-- If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it to something else before beginning the download and saving to the computer or to perform the scan in "safe mode".

-- For any files detected as 'Suspicious' (except those identified as Forged to be cured after reboot) get a second opinion by submitting to Jotti's virusscan or VirusTotal. In the "File to Scan" (Upload or Submit) box, browse to the location of the suspicious file(s) and submit (upload) it for scanning/analysis. If you get a message saying "File has already been analyzed", click Reanalyze or Scan again.
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#3 quietman7

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Posted 29 November 2011 - 02:49 PM

I have a password on my wireless router.


Anytime you encounter a malware infection on your computer, especially if that computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and any online activities which require a username and password. You should consider them to be compromised and change passwords as a precaution in case an attacker was able to steal your information when the computer was infected. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again.

Consult these links to find out the default username and password for your router, and write down that information so it is available when doing the reset:
These are general instructions for how to reset a router,:
  • Unplug or turn off your DSL/cable modem.
  • Locate the router's reset button.
  • Press, and hold, the Reset button down for 30 seconds.
  • Wait for the Power, WLAN and Internet light to turn on (On the router).
  • Plug in or turn on your modem (if it is separate from the router).
  • Open your web browser to see if you have an Internet connection.
  • If you don't have an Internet connection you may need to restart your computer.
For more specific information on your particular model, check the owner's manual. If you do not have a manual, look for one on the vendor's web site which you can download and keep for future reference.
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#4 marier4him

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Posted 29 November 2011 - 08:10 PM

Thanks, Janitor. You gave me a lot of stuff to try. I'll re-post when I finish. I'm sorry about the multiple posts, it was completely unintentional as I posted on one of them. I kept trying to post my problem and it would say connecting for a couple of minutes and then give me a "Bad Request" screen. I assumed the post didn't go through and kept retrying.

#5 quietman7

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Posted 29 November 2011 - 08:59 PM

I'm sorry about the multiple posts, it was completely unintentional as I posted on one of them.

Yes I read that as I was cleaning things up so don't worry.
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#6 marier4him

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Posted 30 November 2011 - 07:42 AM

Thanks, Janitor! I just wanted to make a quick post and tell you that my computer is running great! Thank you, thank you! No more redirects, no more slow responses, etc. I changed my banking and router passwords as well. I am a high school teacher and really depend on my computer (and don't have the money to keep having it repaired). You did a great service to me and to my students. :thumbsup:

#7 quietman7

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Posted 30 November 2011 - 07:48 AM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Posted Image > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links:
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