Something has happened on my laptop (the laptop with all my documents on it) and I cannot figure out what to do. I have previously posted at another forum here. The thread from my first post here.
I have tried the automatic repairs of Windows in both safe mode and regular mode. I am unable to get either Norton 360 or PC Tools Registry Mechanic to open and run.
I installed Malwarebytes Anti Malware and it ran until a "Run-Time error '6' " message appeared.
I have tried uninstalling Norton 360 and Registry Mechanic, to no avail. I have tried reinstalling them over the old installations.
I have tried uninstalling them in safe mode, in regular mode, and with a special program to uninstall them
I have e mailed both Norton and PC Tools asking for advice.
Can someone give me some more ideas?