Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSODS from thin air


  • Please log in to reply
2 replies to this topic

#1 aikijoe

aikijoe

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:01:01 AM

Posted 29 November 2011 - 08:45 AM

I'm not sure what exactly is causing the BSODs on my laptop. This is a Dell Latitude 5500. I have been getting PAGE_FAULT_IN_NONPAGED BSODs for a while. Then yesterday I ran memtest and discovered one of my 2GB DIMMs was bad. After removing it, the PAGE_FAULT BSODs stopped. Now I am getting BAD_POOL_HEADER BSODs along with Bug Check Code 0x19 with 0x20 as the first parameter.

I already ran CHKDSK C: /F and it did find some errors which were then fixed. But I'm afraid the BSOD is going to come back during the most crucial moments.

The original Minidump in Blueview tells me the culprit is the ntoskrnl.exe but why?? It also mentions TCPIP.SYS and IGXPMP32.SYS. The OS is Windows XP Professional SP3 with 2GB of RAM currently.

Can anyone help?

Edited by aikijoe, 29 November 2011 - 08:53 AM.


BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 55,753 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:01:01 AM

Posted 29 November 2011 - 09:59 AM

Please follow the instructions following.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 aikijoe

aikijoe
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:01:01 AM

Posted 29 November 2011 - 10:19 AM

Hi Louis,

I've copied all the minidumps and saved to a BSOD.txt
See below

==================================================
Dump File : Mini112911-01.dmp
Crash Time : 11/29/2011 7:59:38 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x9af48f90
Parameter 3 : 0x9af49520
Parameter 4 : 0x88b29000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+74583
Stack Address 2 : ntoskrnl.exe+1aaf3
Stack Address 3 : igxpmp32.sys+5460d
Computer Name :
Full Path : C:\exchangestuff\Mini112911-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112811-05.dmp
Crash Time : 11/28/2011 4:15:11 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x9afe6f90
Parameter 3 : 0x9afe7530
Parameter 4 : 0x88b45000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+74583
Stack Address 2 : ntoskrnl.exe+1aaf3
Stack Address 3 : igxpmp32.sys+5460d
Computer Name :
Full Path : C:\exchangestuff\Mini112811-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112811-04.dmp
Crash Time : 11/28/2011 8:09:54 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe32e3a18
Parameter 2 : 0x00000000
Parameter 3 : 0x8054b0ba
Parameter 4 : 0x00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+740ba
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+740ba
Stack Address 1 : ntoskrnl.exe+7475f
Stack Address 2 : ntoskrnl.exe+e9bfd
Stack Address 3 : ntoskrnl.exe+14dd6e
Computer Name :
Full Path : C:\exchangestuff\Mini112811-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112811-03.dmp
Crash Time : 11/28/2011 8:00:14 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x80633998
Parameter 3 : 0xb84bc8a0
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+15c998
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+15c998
Stack Address 1 : ntoskrnl.exe+15d680
Stack Address 2 : ntoskrnl.exe+1575c9
Stack Address 3 : ntoskrnl.exe+15872a
Computer Name :
Full Path : C:\exchangestuff\Mini112811-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112811-02.dmp
Crash Time : 11/28/2011 7:53:49 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x80633998
Parameter 3 : 0xb84bc8a0
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+15c998
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+15c998
Stack Address 1 : ntoskrnl.exe+15d680
Stack Address 2 : ntoskrnl.exe+1575c9
Stack Address 3 : ntoskrnl.exe+15872a
Computer Name :
Full Path : C:\exchangestuff\Mini112811-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini112811-01.dmp
Crash Time : 11/28/2011 7:49:54 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8063bffe
Parameter 3 : 0x9bb2a8a0
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+164ffe
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+164ffe
Stack Address 1 : ntoskrnl.exe+1577e7
Stack Address 2 : ntoskrnl.exe+158608
Stack Address 3 : ntoskrnl.exe+e8011
Computer Name :
Full Path : C:\exchangestuff\Mini112811-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users