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browser redirects


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11 replies to this topic

#1 SadFlute

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Posted 28 November 2011 - 10:35 PM

had av protection 2011 and removed it according to the guide. after removing it, redirects still occurred. system fix showed up soon after. I also removed it according to the guide. system fix still continues to come back. and i still have the redirects. I am using windows 7

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#2 Broni

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Posted 28 November 2011 - 10:35 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 SadFlute

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Posted 29 November 2011 - 08:42 PM

here they are. in the order you requested.



Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Norton Internet Security
McAfee Security Scan Plus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player ( 10.0.2.54) Flash Player Out of Date!
Mozilla Firefox (3.6.3) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````




MiniToolBox by Farbar
Ran by Owner (administrator) on 29-11-2011 at 19:26:55
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Atheros 802.11 a/b/g/n Dualband Wireless Network Module = Wireless Network Connection (Hardware not present)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Alfred
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-E6-BA-3E-20-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2d2c:765d:3992:1714%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.24(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 29, 2011 12:20:40 PM
Lease Expires . . . . . . . . . . : Wednesday, November 30, 2011 12:20:40 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890776
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-79-9A-50-90-E6-BA-3E-20-10
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.westell.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:da:1e21:b593:514c(Preferred)
Link-local IPv6 Address . . . . . : fe80::da:1e21:b593:514c%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging google.com [72.14.204.105] with 32 bytes of data:
Reply from 72.14.204.105: bytes=32 time=39ms TTL=55
Reply from 72.14.204.105: bytes=32 time=36ms TTL=55

Ping statistics for 72.14.204.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 36ms, Maximum = 39ms, Average = 37ms

Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=115ms TTL=56
Reply from 98.137.149.56: bytes=32 time=107ms TTL=56

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 107ms, Maximum = 115ms, Average = 111ms

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...90 e6 ba 3e 20 10 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.24 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.24 276
192.168.1.24 255.255.255.255 On-link 192.168.1.24 276
192.168.1.255 255.255.255.255 On-link 192.168.1.24 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.24 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.24 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:da:1e21:b593:514c/128
On-link
10 276 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::da:1e21:b593:514c/128
On-link
10 276 fe80::2d2c:765d:3992:1714/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 08 mswsock.dll [File Not found] ()
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 08 mswsock.dll [File Not found] ()
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/29/2011 06:54:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: MSHTML.dll, version: 9.0.8112.16437, time stamp: 0x4e5eef87
Exception code: 0xc0000005
Fault offset: 0x00161009
Faulting process id: 0x1b2c
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 06:49:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9e2
Exception code: 0xc0000005
Fault offset: 0x00014705
Faulting process id: 0x1234
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 06:05:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9e2
Exception code: 0xc0000005
Fault offset: 0x00014705
Faulting process id: 0x1a50
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 03:42:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9e2
Exception code: 0xc0000005
Fault offset: 0x00014705
Faulting process id: 0xc50
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 00:59:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "NeroAPIFiles,processorArchitecture="x86",type="win32",version="9.0.0.0"1".
Dependent Assembly NeroAPIFiles,processorArchitecture="x86",type="win32",version="9.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (11/29/2011 00:44:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9e2
Exception code: 0xc0000005
Fault offset: 0x00014705
Faulting process id: 0x16c0
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 00:34:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x3568ff63
Faulting process id: 0x1008
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (11/29/2011 11:48:02 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 1.9.2.4095, time stamp: 0x4d852c62
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0000005
Fault offset: 0x000222c2
Faulting process id: 0x1a68
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/28/2011 10:35:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6989

Error: (11/28/2011 10:35:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6989


System errors:
=============
Error: (11/29/2011 00:26:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (11/29/2011 00:21:46 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (11/29/2011 00:21:23 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (11/29/2011 00:21:23 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (11/29/2011 00:20:45 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (11/29/2011 00:20:43 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error:
%%183

Error: (11/29/2011 00:20:43 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall Authorization Driver service failed to start due to the following error:
%%183

Error: (11/29/2011 00:20:42 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (11/29/2011 11:42:40 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (11/29/2011 07:13:07 AM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Activate Norton Online Backup (Version: 1.1.20.0)
Adobe AIR (Version: 3.0.0.4080)
Adobe Community Help (Version: 3.4.980)
Adobe Download Assistant (Version: 1.0.2)
Adobe Flash Player 10 Plugin (Version: 10.0.2.54)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Media Player (Version: 0.0.0)
Adobe Media Player (Version: 1.1)
Adobe Photoshop CS5.1 (Version: 12.1)
Adobe Reader 9.4.6 (Version: 9.4.6)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
AIM 7
Akamai NetSession Interface Service
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.1.116)
ArcSoft PhotoImpression 5
ArcSoft VideoImpression 2
ArcSoft WebCam Companion 2
Bing Bar (Version: 5.0.1363.0)
Bing Bar Platform (Version: 5.0.1423.0)
Bonjour (Version: 2.0.4.0)
CCleaner (Version: 3.12)
CDisplay 1.8
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CyberLink DVD Suite Deluxe (Version: 6.0.3101)
D3DX10 (Version: 15.4.2368.0902)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DivX Setup (Version: 2.6.0.34)
Download Updater (AOL LLC)
Facebook Video Calling 1.0.0.8953 (Version: 1.0.8953)
FileZilla Client 3.3.2.1 (Version: 3.3.2.1)
FL Studio 10
FLV Player 2.0 (build 25) (Version: 2.0 (build 25))
Gimp 2.6.2 Debug
Google Chrome (Version: 15.0.874.121)
Google Earth (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.79)
Hardware Diagnostic Tools (Version: 6.0.5434.08)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
Homepage Protection (Version: )
HP Advisor (Version: 3.3.12286.3436)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Games (Version: 1.0.0.71)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.0.3420)
HP MediaSmart Movie Themes (Version: 3.0.3102)
HP MediaSmart Music/Photo/Video (Version: 3.1.3601)
HP MediaSmart SmartMenu (Version: 3.0.28.2)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.9.0)
HP Setup (Version: 1.2.3220.3079)
HP Support Assistant (Version: 6.0.5.4)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.001.000.014)
ID3-TagIT 3 (Version: 3)
IL Download Manager
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2226)
iTunes (Version: 10.1.2.17)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
LabelPrint (Version: 2.5.1901)
LightScribe System Software (Version: 1.18.5.1)
LimeWire PRO 5.4.6 (Version: 5.4.6)
Magic ISO Maker v5.5 (build 0281)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
McAfee Security Scan Plus (Version: 2.0.181.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Home and Student 60 day trial
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook 2007 Trial (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86_x64 (Version: 1.00.0000)
MotoHelper 2.0.40 Driver 4.8.0 (Version: 2.0.40)
MotoHelper MergeModules (Version: 1.2.0)
MOTOROLA MEDIA LINK (Version: 1.2.5900.9)
Motorola Mobile Drivers Installation 4.9.0 (Version: 4.9.0)
Mozilla Firefox (3.6.15) (Version: 3.6.15 (en-US))
Mozilla Firefox (3.6.3) (Version: 3.6.3 (en-US))
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Internet Security (Version: 16.8.3.6)
Norton Security Scan (Version: 2.7.3.34)
PDF Settings CS5 (Version: 10.0)
Photopos Toolbar (Remove Toolbar Only)
PictureMover (Version: 3.3.1.19)
Power2Go (Version: 6.0.3101)
PowerDirector (Version: 7.0.3101)
PowerRecover (Version: 5.5.1923)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Safari (Version: 5.33.19.4)
Skype Toolbars (Version: 5.0.4126)
Skype™ 5.0 (Version: 5.0.152)
Sprite Backup HTC (Version: 6.2.1.2269)
Tag&Rename 3.5.4 (Version: 3.5.4)
TextPad 5 (Version: 5.2.0)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Outlook 2007 Junk Email Filter (KB2596560)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Verizon Download Manager (Version: 12)
Verizon High Speed Internet
Virtual DJ - Atomix Productions
Vuze (Version: 4.7)
WavePad Sound Editor
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Mobile Device Center (Version: 6.1.6965.0)
Windows Mobile Device Center Driver Update (Version: 6.1.6965.0)
Windows Mobile Device Updater Component (Version: 04.07.1407.00)
Windows Mobile® Device Handbook (Version: 1.0)
WinRAR archiver
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)
Zune (Version: 04.07.1404.00)
Zune Language Pack (DEU) (Version: 04.07.1404.00)
Zune Language Pack (ESP) (Version: 04.07.1404.00)
Zune Language Pack (FRA) (Version: 04.07.1404.00)
Zune Language Pack (ITA) (Version: 04.07.1404.00)
Zune Language Pack (NLD) (Version: 04.07.1404.00)
Zune Language Pack (PTB) (Version: 04.07.1404.00)
Zune Language Pack (PTG) (Version: 04.07.1404.00)

========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 8157.18 MB
Available physical RAM: 5962.27 MB
Total Pagefile: 16312.55 MB
Available Pagefile: 14239.86 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.6 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:686.69 GB) (Free:297.93 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.84 GB) (Free:2.15 GB) NTFS

========================= Users: ========================================

User accounts for \\ALFRED

Administrator Guest Owner


**** End of log ****







Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8274

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/29/2011 7:42:06 PM
mbam-log-2011-11-29 (19-42-06).txt

Scan type: Quick scan
Objects scanned: 175122
Time elapsed: 2 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\499749211 (Trojan.FakeAlert) -> Value: 499749211 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Owner\AppData\Local\btj.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\programdata\skk9kmnaguckwe.exe (Rogue.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Local\Temp\0.6110259944994632.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Local\Temp\jtuosgrsmq (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Local\Temp\xfg.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Owner\local settings\btj.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\Users\Owner\local settings\application data\btj.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.




there were no results from the gmer scan

#4 Broni

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Posted 29 November 2011 - 09:08 PM

You can safely uninstall McAfee Security Scan Plus, typical foistware.

Then you have "hosts" file missing.

We need to recreate it.

Open Notepad.
Paste the following text into it:

# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Go File>Save As and...

1. Name the file hosts. (no extension; make sure there is just a "dot" at the end <--- VERY IMPORTANT!)
2. Make sure, "Save as type:" is set to "All Files (*.*)
3. File is saved to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder

Posted Image


=================================================================

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#5 SadFlute

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Posted 29 November 2011 - 09:45 PM

SystemLook 30.07.11 by jpshortstuff
Log created at 21:45 on 29/11/2011 by Owner
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts --a---- 760 bytes [02:42 30/11/2011] [02:42 30/11/2011]
lmhosts.sam --a---- 3683 bytes [02:35 14/07/2009] [21:00 10/06/2009]
networks --a---- 407 bytes [02:34 14/07/2009] [21:00 10/06/2009]
protocol --a---- 1358 bytes [02:34 14/07/2009] [21:00 10/06/2009]
services --a---- 17463 bytes [02:34 14/07/2009] [21:00 10/06/2009]

---Folders---
None found.

-= EOF =-

#6 Broni

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Posted 29 November 2011 - 09:46 PM

How is redirection?

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#7 SadFlute

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Posted 29 November 2011 - 09:58 PM

i seems to have stopped. it happened only once within my last few searches, though.

#8 Broni

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Posted 29 November 2011 - 11:00 PM

Keep checking.
Which browser are we talking about here?

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#9 SadFlute

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Posted 01 December 2011 - 04:13 PM

i am currently using safari but it seems to be doing the same across all of my browsers. ie, chrome, firefox



aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-12-01 16:07:18
-----------------------------
16:07:18.593 OS Version: Windows x64 6.1.7601 Service Pack 1
16:07:18.593 Number of processors: 4 586 0x170A
16:07:18.594 ComputerName: ALFRED UserName: Owner
16:07:21.302 Initialize success
16:10:20.586 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
16:10:20.589 Disk 0 Vendor: ST3750528AS HP34 Size: 715404MB BusType: 3
16:10:20.598 Disk 0 MBR read successfully
16:10:20.600 Disk 0 MBR scan
16:10:20.602 Disk 0 unknown MBR code
16:10:20.605 Service scanning
16:10:21.749 Modules scanning
16:10:21.752 Disk 0 trace - called modules:
16:10:21.756 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
16:10:21.759 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80077be060]
16:10:21.762 3 CLASSPNP.SYS[fffff8800160143f] -> nt!IofCallDriver -> [0xfffffa800668ee40]
16:10:21.766 5 ACPI.sys[fffff88000f887a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80070e6060]
16:10:21.769 Scan finished successfully
16:11:05.044 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Documents\MBR.dat"
16:11:05.050 The log file has been saved successfully to "C:\Users\Owner\Documents\aswMBR.txt"

#10 Broni

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Posted 01 December 2011 - 10:33 PM

More advanced tools will be needed.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#11 SadFlute

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Posted 05 December 2011 - 06:36 PM

topic posted

#12 Orange Blossom

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Posted 06 December 2011 - 04:46 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic430932.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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