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acer laptop keyboard key not working


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#1 bryan123456789

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Posted 28 November 2011 - 04:02 PM

I turned on my acer aspire 7250 laptop today and the period key (the key by the right shift button) what do i do (not even the question mark slash key works) i restarted the laptop twice and i even look on acer.com << that period is working because its the other period which is on the numeric right numbers where the num lock is... i think my computer still under standard warranty..

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#2 rotor123

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Posted 28 November 2011 - 05:32 PM

Under warranty call Acer and have your defective keyboard replaced while it won't cost you anything. Off warranty it will cost you $$$

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#3 hamluis

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Posted 28 November 2011 - 06:45 PM

Well...I'd try cleaning the keyboard before I thought about giving it up to the manufacturer for warranty service.

Crumbs, ashes, etc...don't enhance the functionality of the keyboard, in my experience and I have to clean mine all the time :).

Louis

#4 rotor123

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Posted 29 November 2011 - 10:34 AM

If you decide to clean it do not try and remove the keys. Delicate parts on laptop keyboards, not like desktop keyboards.

If you pop the keys to clean and break something where you can't get the key back on there goes the warranty as they'll consider that physical damage and not cover it.

All i would do is try a can of air to blow anything out from under the keys.

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