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Slow gaming performance after Cloud AV 2012 Removal


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2 replies to this topic

#1 alieneila

alieneila

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  • 3 posts
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  • Local time:09:21 PM

Posted 28 November 2011 - 12:59 PM

Original Post --> http://www.bleepingcomputer.com/forums/topic429274.html/page__pid__2486787#entry2486787

I play World of Warcraft, and prior to yesterday I was getting 60 FPS while playing. I was playing the game and browsing the net yesterday in the background and somehow caught the Cloud AV 2012 malware. I Googled it can came across this site (http://www.bleepingcomputer.com/virus-removal/remove-cloud-av-2012) and followed all of the instructions for removal. Everything seemed fine until I started WoW back up and got in the game and my framerate is down to 9-11 FPS. I do not know 100% sure it is related, but the Cloud AV 2012 thing is the only difference or change in my system that I assume would have caused it. What can I provide in order to troubleshoot this problem, as I have tried scanning my system, updating drivers, reinstalling the game, and nothing is helping.

Here are the logs from DDS, the instructions for GMER say not to run it on Win 64

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by AlieneilA-X at 12:49:58 on 2011-11-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4010.1081 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Windows\SysWOW64\atashost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Users\AlieneilA-X\AppData\Roaming\Google\Google Talk\googletalk.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\Users\AlieneilA-X\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Users\AlieneilA-X\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Users\AlieneilA-X\AppData\Local\Apps\2.0\7X0Z0DYV.QB2\7N2M2OLR.AN8\curs..tion_eee711038731a406_0004.0000_0d453ed5fea2fe48\CurseClient.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Intel\TurboBoost\SignalIslandUi.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\World of Warcraft\WoW.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.dell.com
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [googletalk] C:\Users\AlieneilA-X\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
uRun: [HLBackupScheduler] C:\Program Files\Verizon V CAST Media Manager\V CAST Backup Scheduler.exe
uRun: [Akamai NetSession Interface] C:\Users\AlieneilA-X\AppData\Local\Akamai\netsession_win.exe
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [RemoteControl9] "c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\AlieneilA-X\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\CurseClientStartup.ccip
StartupFolder: C:\Users\ALIENE~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
StartupFolder: C:\Users\ALIENE~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\INTEL(~1.LNK - C:\Program Files (x86)\Intel\TurboBoost\SignalIslandUi.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.10 72.214.195.244 68.105.28.16
TCP: Interfaces\{8A916A8A-1C9A-4EA3-A0C5-65BAABAF3355} : DhcpNameServer = 192.168.1.10 72.214.195.244 68.105.28.16
TCP: Interfaces\{8A916A8A-1C9A-4EA3-A0C5-65BAABAF3355}\14C69656E65696C614 : DhcpNameServer = 192.168.1.1 192.168.2.1
TCP: Interfaces\{8A916A8A-1C9A-4EA3-A0C5-65BAABAF3355}\2416E617575647028416C6C6 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8A916A8A-1C9A-4EA3-A0C5-65BAABAF3355}\37F6E696367716C6C6 : DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{8A916A8A-1C9A-4EA3-A0C5-65BAABAF3355}\8496C647F6E6F5F43616C616 : DhcpNameServer = 10.255.1.1
TCP: Interfaces\{CFF220C5-E104-428D-A442-1C1FC91C8FB4} : DhcpNameServer = 192.168.1.1 192.168.2.1
TCP: Interfaces\{F3222751-9FEC-4877-9C6F-DA61BF8CDD0D} : DhcpNameServer = 192.168.1.10
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
BHO-X64: ContributeBHO Class: {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB-X64: Contribute Toolbar: {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\Adobe Contribute CS5\Plugins\IEPlugin\contributeieplugin.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun-x64: [RemoteControl9] "c:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"
mRun-x64: [PDVD9LanguageShortcut] "c:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"
mRun-x64: [BDRegion] c:\Program Files (x86)\Cyberlink\Shared Files\brs.exe
mRun-x64: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun-x64: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [Seagate Dashboard] C:\Program Files (x86)\Seagate\Seagate Dashboard\MemeoLauncher.exe --silent --no_ui
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
AppInit_DLLs-X64: C:\Windows\SysWOW64\nvinit.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\AlieneilA-X\AppData\Roaming\Mozilla\Firefox\Profiles\o2nma5fz.default\
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\AlieneilA-X\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 nvpciflt;nvpciflt;C:\Windows\system32\DRIVERS\nvpciflt.sys --> C:\Windows\system32\DRIVERS\nvpciflt.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 stdcfltn;Disk Class Filter Driver for Accelerometer;C:\Windows\system32\DRIVERS\stdcfltn.sys --> C:\Windows\system32\DRIVERS\stdcfltn.sys [?]
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 nvkflt;nvkflt;C:\Windows\system32\DRIVERS\nvkflt.sys --> C:\Windows\system32\DRIVERS\nvkflt.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-8-9 98208]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 20992]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-10-5 133944]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-9-8 44768]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2010-1-11 155648]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-11-25 366152]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-8-10 227184]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 nvUpdatusService;NVIDIA Update Service Daemon;C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-11-25 2253120]
R2 SeagateDashboardService;Seagate Dashboard Service;C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-4-16 1692480]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-10-15 381248]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-4-16 2656280]
R3 Acceler;Accelerometer Service;C:\Windows\system32\DRIVERS\Accelern.sys --> C:\Windows\system32\DRIVERS\Accelern.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 MEIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 NETwNs64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\system32\DRIVERS\NETwNs64.sys --> C:\Windows\system32\DRIVERS\NETwNs64.sys [?]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\system32\DRIVERS\nusb3hub.sys --> C:\Windows\system32\DRIVERS\nusb3hub.sys [?]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\system32\DRIVERS\nusb3xhc.sys --> C:\Windows\system32\DRIVERS\nusb3xhc.sys [?]
R3 qicflt;upper Device Filter Driver;C:\Windows\system32\DRIVERS\qicflt.sys --> C:\Windows\system32\DRIVERS\qicflt.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.0;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-11-29 149504]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
R3 wdkmd;Intel WiDi KMD;C:\Windows\system32\DRIVERS\WDKMD.sys --> C:\Windows\system32\DRIVERS\WDKMD.sys [?]
RUnknown szkg5;szkg5; [x]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2011/04/16 09:53:12;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2010-10-29 236016]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2010-12-17 340240]
S3 NvStUSB;NVIDIA Stereoscopic 3D USB driver;C:\Windows\system32\DRIVERS\nvstusb.sys --> C:\Windows\system32\DRIVERS\nvstusb.sys [?]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-11-28 14:46:20 -------- d-----w- C:\_SITES
2011-11-25 23:49:01 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\Seagate
2011-11-25 23:47:33 -------- d-----w- C:\Program Files (x86)\Seagate
2011-11-25 20:37:21 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-11-25 19:01:15 -------- d-----w- C:\Program Files (x86)\World of Warcraft
2011-11-25 18:02:51 -------- d-----w- C:\ProgramData\Futuremark
2011-11-25 17:52:37 -------- d-----w- C:\Windows\3F5C371F8EA24F259D3DD0B4526E3AEA.TMP
2011-11-25 17:13:14 -------- d-----w- C:\Users\AlieneilA-X\AppData\Local\PassMark
2011-11-25 17:12:57 1942552 ----a-w- C:\Windows\System32\D3DCompiler_39.dll
2011-11-25 17:12:56 540688 ----a-w- C:\Windows\System32\d3dx10_39.dll
2011-11-25 17:12:56 4992520 ----a-w- C:\Windows\System32\D3DX9_39.dll
2011-11-25 17:12:35 -------- d-----w- C:\ProgramData\Passmark
2011-11-25 16:19:11 -------- d-----w- C:\Windows\SysWow64\NV
2011-11-25 16:19:11 -------- d-----w- C:\Windows\System32\NV
2011-11-25 16:16:07 55616 ----a-w- C:\Windows\System32\nv3dappshextr.dll
2011-11-25 16:16:07 539456 ----a-w- C:\Windows\System32\nvhotkey.dll
2011-11-25 16:16:07 137536 ----a-w- C:\Windows\System32\nvshext.dll
2011-11-25 16:16:07 1349440 ----a-w- C:\Windows\System32\nv3dappshext.dll
2011-11-25 16:16:06 5067584 ----a-w- C:\Windows\System32\nvsvc64.dll
2011-11-25 16:16:05 1985841 ----a-w- C:\Windows\System32\nvcoproc.bin
2011-11-25 16:16:05 1640768 ----a-w- C:\Windows\System32\nvvsvc.exe
2011-11-25 16:16:04 3074368 ----a-w- C:\Windows\System32\nvsvcr.dll
2011-11-25 16:16:03 837952 ----a-w- C:\Windows\System32\easyupdatusapiu64.dll
2011-11-25 16:16:03 222528 ----a-w- C:\Windows\System32\nvmctray.dll
2011-11-25 16:16:03 10406208 ----a-w- C:\Windows\System32\nvcpl.dll
2011-11-25 16:15:41 -------- d-----w- C:\ProgramData\NVIDIA Corporation
2011-11-25 16:09:06 -------- d-----w- C:\NVIDIA
2011-11-25 06:38:53 -------- d-----w- C:\Windows\pss
2011-11-25 03:12:51 -------- d-----w- C:\$RECYCLE.BIN
2011-11-25 02:35:35 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\Malwarebytes
2011-11-25 02:35:25 -------- d-----w- C:\ProgramData\Malwarebytes
2011-11-25 02:35:21 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-11-25 02:17:38 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\PhhYYCwwkUrlOtx
2011-11-25 02:17:24 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\W22oonnF4pm5
2011-11-25 02:16:53 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\qQQHH6sWW7fELgZ
2011-11-25 02:16:53 -------- d-----w- C:\Users\AlieneilA-X\AppData\Roaming\L000uccS1ibDon4
2011-11-22 14:12:33 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{93A3DA70-092D-4EE5-92A6-DE2AD57FF83B}\mpengine.dll
2011-11-15 17:31:33 -------- d-----w- C:\Users\AlieneilA-X\AppData\Local\HorizonWimba
2011-11-10 03:07:55 -------- d-----w- C:\Users\AlieneilA-X\AppData\Local\Akamai
2011-11-09 14:22:23 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 14:22:22 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 14:22:20 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 14:22:19 3144704 ----a-w- C:\Windows\System32\win32k.sys
2011-11-02 16:32:27 -------- d-----w- C:\Windows\MAGpie2.5
.
==================== Find3M ====================
.
2011-11-11 14:16:54 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-15 05:54:52 321856 ----a-w- C:\Windows\SysWow64\nvStreaming.exe
2011-10-05 16:26:04 133944 ----a-w- C:\Windows\SysWow64\atashost.exe
2011-10-05 16:26:03 215864 ----a-w- C:\Windows\SysWow64\atsckernel.exe
2011-10-03 10:06:03 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-09-06 20:45:29 41184 ----a-w- C:\Windows\avastSS.scr
2011-09-06 20:38:18 601944 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-09-06 20:36:30 65368 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-09-01 05:24:07 2309120 ----a-w- C:\Windows\System32\jscript9.dll
2011-09-01 05:17:57 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-09-01 05:12:04 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-09-01 02:35:59 1798144 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 12:53:43.01 ===============

Attached File  Attach.txt   12.29KB   0 downloads

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,888 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:21 PM

Posted 03 December 2011 - 09:30 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers, and all other programs working. Make sure you save your file if working on a document.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,888 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:10:21 PM

Posted 08 December 2011 - 02:06 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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