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Privacy Protection Malware/GimmeAnswers Redirect


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4 replies to this topic

#1 At0msk

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Posted 27 November 2011 - 11:07 PM

Got hit with Privacy Protection malware and a lovely redirect. Have used mbam, spybot, and Kapersky's TDSSKiller. All have been run in a normal session of Windows after being updated and during a safe mode/command prompt session. MBAM will find varying numbers (2-5) of infected files on each scan performed. Below are two that remain constant. So far TDSSKiller finds nothing.

O4 - HKLM\..\Policies\Explorer\Run: [28320889] C:\PROGRA~3\LOCALS~1\Temp\db86fe4f01b02479.exe
O4 - HKLM\..\Policies\Explorer\Run: [41511] C:\PROGRA~3\LOCALS~1\Temp\5dd8ffff0000a227.exe
*The Temp folder is empty and the two executables are nowhere to be found but their registry keys remain.

I have run HJT and have attempted to fix the two listed above to no avail. I have tried manually deleting them via regedit in safe mode/command prompt but I "could not delete the key/item/data/object specified."

My hosts file looks like this:

#################################################################################
# Copyright © 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost
#################################################################################

Not sure if the "::1 localhost" should be there or not. Been awhile since I needed to scrutinize the contents of a hosts file.

I am running MRT (M$ Malicious Software Removal Tool) to see if that has any affect. I am kind of disappointed in MBAM right now and any advice would be great. So far I have only noticed the redirect in Firefox and since removing Privacy Protection (Privacy.exe) my file/folder sharing does not seem to work anymore (other computers cannot see this one and the hand icon has disappeared from the folders even though their properties window state that the folder in question is shared).

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#2 Orange Blossom

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Posted 28 November 2011 - 02:43 AM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 At0msk

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Posted 28 November 2011 - 12:54 PM

Defogger defogged, DDS and GMER logs attached. I have the Attach.txt log zipped up and ready if needed. One thing to note about the GMER scan is that every option from Libraries up were deselected and grayed out.

Connecting to my Windows 7 Home pc from this Ultimate x64 is now very slow if at all. This machine will connect to my xp computer but it takes much much longer than it does connecting to the win7 home machine. The win7 home machine and the xp machine talk just fine and quite fast.

Seeing jxgU7UXM.exe in Task Manager under processes and two iexplore.exe instances pop up and disappear when I am not running IE.

Update 11/29/11: I installed a registry cleaner and ran it as admin under safe mode w/networking and cleared out O4 - HKLM\..\Policies\Explorer\Run: [28320889] C:\PROGRA~3\LOCALS~1\Temp\db86fe4f01b02479.exe and O4 - HKLM\..\Policies\Explorer\Run: [41511] C:\PROGRA~3\LOCALS~1\Temp\5dd8ffff0000a227.exe.

After letting that run and defrag the registry I ran MBAM as admin under safe mode with networking and removed one infected file then restarted. Now after a scan in a standard session of Windows no malicious files have been found. Looking good again...

Attached Files


Edited by At0msk, 29 November 2011 - 09:21 AM.


#4 HelpBot

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Posted 02 December 2011 - 11:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#5 HelpBot

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Posted 03 December 2011 - 06:19 PM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

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