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HijackThis Log: Please help Diagnose


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3 replies to this topic

#1 saxplayer1216

saxplayer1216

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Posted 27 November 2011 - 08:21 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:48:57 PM, on 11/27/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\wpcumi.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
D:\CS3\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Retrogamer_2z\bar\1.bin\2zbrmon.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\igfxsrvc.exe
D:\Program Files\VS Revo Group\Revo Uninstaller\Revouninstaller.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\NOTEPAD.EXE
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Mozilla Firefox\plugin-container.exe
c:\Users\Steven\Downloads\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?n=77DE8857&ptnrS=RGxdm003W2us&ptb=C81C5472-1688-446C-9748-8751A39E63B7&si=COze8N-U1awCFS4DQAodzS1Opw
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\2.bin\MWSSRCAS.DLL
R3 - URLSearchHook: (no name) - {1c583e40-0629-4bb9-ab68-1cf539f2f782} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - D:\CS3\/Adobe Contribute CS3/contributeieplugin.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Assistant BHO - {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Toolbar BHO - {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~1\RETROG~2\bar\1.bin\2zbar.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - D:\CS3\/Adobe Contribute CS3/contributeieplugin.dll
O3 - Toolbar: Retrogamer - {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zbar.dll
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] "C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "D:\CS3\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Retrogamer Search Scope Monitor] "C:\PROGRA~1\RETROG~2\bar\1.bin\2zsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [Retrogamer_2z Browser Plugin Loader] C:\PROGRA~1\RETROG~2\bar\1.bin\2zbrmon.exe
O4 - HKCU\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Steven\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm793VAUS
O8 - Extra context menu item: Append to existing PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\CS3\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Free YouTube Download - C:\Users\Steven\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Steven\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O15 - Trusted IP range: http://192.168.1.254
O15 - ESC Trusted IP range: http://192.168.1.254
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/CursorManiaInitialSetup1.0.1.1.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - file:///E:/win/setup/iaieplay.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs: eNetHook.dll,wbsys.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: EPSON V5 Service4(01) (EPSON_EB_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Keyboard & Mouse Driver\KMWDSrv.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: lxba_device - - C:\Windows\system32\lxbacoms.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: RetrogamerService (Retrogamer_2zService) - COMPANYVERS_NAME - C:\PROGRA~1\RETROG~2\bar\1.bin\2zbarsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11654 bytes

Attached Files



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#2 HelpBot

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Posted 02 December 2011 - 08:25 PM

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 nasdaq

nasdaq

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Posted 04 December 2011 - 10:22 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please change the location of HijackThis.exe.
Create a new folder in your C: Drive
Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
This way you can undo any changes if something goes wrong and will prevent the tool placing shortcuts on your Desktop and creating temporary files in your C:\ drive.

Disable Microsoft Windows Defender:

We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save

After all of the fixes are complete it is very important that you enable Real-time Protection again.

[*]Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.mywebsearch.com/index.jhtml?n=77DE8857&ptnrS=RGxdm003W2us&ptb=C81C5472-1688-446C-9748-8751A39E63B7&si=COze8N-U1awCFS4DQAodzS1Opw
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\2.bin\MWSSRCAS.DLL
R3 - URLSearchHook: (no name) - {1c583e40-0629-4bb9-ab68-1cf539f2f782} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O2 - BHO: Search Assistant BHO - {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
O2 - BHO: Toolbar BHO - {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~1\RETROG~2\bar\1.bin\2zbar.dll
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O3 - Toolbar: Retrogamer - {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - C:\Program Files\Retrogamer_2z\bar\1.bin\2zbar.dll
O4 - HKLM\..\Run: [Retrogamer Search Scope Monitor] "C:\PROGRA~1\RETROG~2\bar\1.bin\2zsrchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [Retrogamer_2z Browser Plugin Loader] C:\PROGRA~1\RETROG~2\bar\1.bin\2zbrmon.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZCxdm793VAUS
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/CursorManiaInitialSetup1.0.1.1.cab
O23 - Service: RetrogamerService (Retrogamer_2zService) - COMPANYVERS_NAME - C:\PROGRA~1\RETROG~2\bar\1.bin\2zbarsvc.exe


Click on Fix Checked when finished and exit HijackThis.

Delete these folders in bold.
C:\Program Files\MyWebSearch\
C:\Program Files\Retrogamer_2z\

===

Please run Notepad and copy the following text into a new file:

sc config Retrogamer_2zService start= disabled
sc stop Retrogamer_2zService
sc delete Retrogamer_2zService


Save the file to the desktop as remove.bat and make sure the "Save as type" field says "All files". Locate remove.bat on the Desktop and double-click on it to run it. A DOS box will open and close, that is normal.
If any errors errors encountered please post.
When done you can delete the remove.bat file.
===

Restart the computer normally to reset the registry.

===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Include a fresh HijackThis log and let me know what problem persists.

#4 nasdaq

nasdaq

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Posted 09 December 2011 - 10:09 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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