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Hard Drive Problem!


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6 replies to this topic

#1 ComputerPerson123

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Posted 01 February 2006 - 07:00 PM

Hi, I am here to ask a question about my hard drive. I am running on windows xp professional, and everytime that I put a cd disc into the computer, nothing happens. You can hear the sounds the drive makes, and the little button below it turns on, but that's it. It won't do anything. This is really getting me frustrated because I cannot load software onto my computer. What should I do?

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#2 franktiii

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Posted 01 February 2006 - 07:15 PM

Is the problem with your hard drive or your cd drive?

If the cd drive is not functioning, which is what your description sounds like, go to start/control panel/performance and maintenance. Click on system icon then hardware tab and finally the device icon. Scroll down to cd/dvd drives. See if your drive is listed or if it has a yellow or red icon next to it.

If there is a yellow or red icon, right click on the drive, choose uninstall and then reboot the computer. Let Windows find and install the "new" drive.

If that doesn't work then see if there is an updated driver at the manufacturer's website, the drive manufacturer if you know who they are and the model of your drive. If not then go to the computer manufacturer's website and check for updates for your computer model.

If the drive is not listed under devices then the problem may be loose cables or a bad drive. Turn off and unplug the computer, open the case and make sure power and data cables are tight. Since you hear it running it is probably not the power connection.

If none of the above help then you probably have a bad drive. That is not too big a problem, you can buy dual layer dvd recorders for under a hundred dollars these days.

#3 ComputerPerson123

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Posted 01 February 2006 - 07:31 PM

I tried doing that and it installed the cd drive again. Then I tried to put a disc in there, and once again, nothing happens. Then this message came up:

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Now waht should I do :thumbsup:

#4 BlackSpyder

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Posted 01 February 2006 - 09:02 PM

Need more info on your system (#of cd drives and brands and model #'s, Brand and model # of actual Computer if purchased if you dont know find out w/ everest

If You Have A Warrenty

-Ensure the Drive is turned on in the BIOS,
-Check and see if the Boot Loader will recognize any disk in the drive and
DO NOT Go Any Lower In This Post It Will Void Your Warrernty



If You Dont Have A Warrenty

Open your case
-Check all wires going to the drive (Disconnections happen) there should be 3 groups of them from left to right a 4 wire power supply, a 40 wire IDE ribbon cable (check both ends of this one), and lastly a 3-4 wire analog audio set or a Digital Audio Cable (Check bothe ends of these).

-Check the PIN setting on the back of the drive It should be set according to these basic ideals if you only have one CD drive it should be set to master, CSEL, or deault/single; if you have more than one the top drive is generally the Master, and the next Drive down is the Slave.

-Check the BIOS and see if the drive is turned on.

-Finally See Above if these arent your problems

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#5 ThorXP

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Posted 02 February 2006 - 08:51 PM

I tried doing that and it installed the cd drive again. Then I tried to put a disc in there, and once again, nothing happens. Then this message came up:

Ok he gets the disk in the drive - that usually means the drive is set up correctly for the computer but maybe not for windows.

Question is what kind or model drive is it? I would find this out and go first to Device Manager to see if it is listed if it is not listed then go thru Add Hardware and see if Windows XP finds that particular drive and have it finish this area. If successful you are ok if Windows cannot find the drive thru Add Hardware then you might possibly have a defective drive.

#6 Enthusiast

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Posted 02 February 2006 - 09:26 PM

Try using Everest Home Edition as listed below.

Everest Home Edition

Everest Home Edition (the successor of AIDA32) is a system information and benchmarking tool with full hardware & software information available as freeware for the individual user. It comes with a built-in hardware database and physical information for CPU, motherboard, hard disks, optical drives, chipset and much more. The information can be displayed on-screen, printed, or saved as a report in HTML or text format. The built in diagnostics module can help you find potential problems, by highlighting them in the report and also includes links to manufacturers web sites, driver updates and more. An easy to use report wizard allows you to create detailed reports in the format of your choice.

The software manufacturer (Lavalys) site seems to have discontinued the freeware version and the last freeware version no longer offered “Software reports” so try the download at oldversion.com.

Get version 1.51 which has the Software listing capability which successive versions have deleted.

Download here:
http://www.oldversion.com

Or -
Get
AIDA, the predecessor to Everest and pretty much the same program and still has the Software listings:


AIDA 32, The predecessor to Everest can be downloaded here:
http://www.majorgeeks.com/download181.html

You can also get a freeware version of Belarc Advisor, a similar benchmarking tool:

http://www.belarc.com/free_download.html


See if it will recognize your DVD drive. If it does, it will give you the manufacturer and model and possibly a link to the manufacturer's support site for the latest driver.

#7 acklan

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Posted 02 February 2006 - 09:46 PM

At the risk of being rude. Major Geeks still carries the last version of Everest.
"2007 & 2008 Windows Shell/User Award"




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