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cloud 2012 virus [Split topic]


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#1 michelle1983

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Posted 27 November 2011 - 01:00 PM

I didn't read the other instructions posted above yet, but I just got this #$(&*er yesterday and here's what I did: (I wasn't able to boot in safe mode either)
Restart the computer, and the instant the desktop shows up (before all the icons in the tray appear), hit ctrl+alt+del and close the application "cloud av" (or cloud something I'm not sure) right away (if you have a gazillion things running like my computer you'll want to click the name tab to sort them alphabetically and find cloud quicker). Once it's closed, I did a search for files/folders named cloud and deleted everything related to the virus (some was in windows/system32, some was in startup, and I think some may have been elsewhere). Finally, I ran my antivirus software, though it didn't find anything at that point.
Hope you're able to fix your comp... all the f'ers that make these viruses should be shot

Split from here: ~ OB

Edited by Orange Blossom, 27 November 2011 - 02:38 PM.


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#2 boopme

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Posted 27 November 2011 - 04:03 PM

Thanks mixhelle.. Just want to add that as this infection is known to be bundled with the TDSS rootkit infection, you should also run a program that can be used to scan for this infection. Please follow the steps in the following guide:

Please run the tool here How to remove Google Redirects

When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.
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