Posted 27 November 2011 - 02:36 PM
The mouse (Kensignton USB optical) and keyboard (USB) are nonresponsive. I cannot use them to login to the Dell E310 desktop so cannot do any repairs.
Background: I was in the middle of a System restore, and the restore was taking too long. So I forced my desktop to shut down. Upon turning the computer back on, the cursor sits in the middle of the Welcome display, and both mouse and keyboard are unresponsive. I cannot move the cursor to my username and type the login password.
I have tried:
- booting in Safe Mode, last working configuration, etc. -
- the mouse and keyboard work, as I use the keyboard to navigate SafeMode options, and the mouse works on my laptop.
Running Windows XP SP3. I need help to somehow navigate on the desktop in order to activate different solutions for repair. Without a working mouse and keyboard, I don't see any way to do this. Please help. Thanks.