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Infected with Google/Bing search redirect


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12 replies to this topic

#1 JarrodW

JarrodW

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  • 6 posts
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  • Local time:07:33 AM

Posted 27 November 2011 - 11:46 AM

Hello,
After searching on Google or Bing, clicking on a link in the results redirects to sites such as yellowbook.com or get-answers-fast.com. MalwareBytes detected and removed about 50 infected files, but the redirecting is still happening. This occurs on both IE and Firefox. The DDS is pasted below. I have attached ark.txt, and 2 Malwarebytes logs that show what was removed, and a third that shows no infections. Thanks for the help!

===========================================================
DDS LOG
===========================================================

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Teacher at 10:01:02 on 2011-11-27
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1918.1153 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\STacSV.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Users\Teacher\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LHF568G5\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:25538
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [<NO NAME>]
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [MBIY] rundll32 "c:\users\teacher\appdata\roaming\auditpol1.dll",SVQHEPKB
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [SMART Board Service] c:\program files\smart technologies\smart product drivers\SMARTBoardService.exe
mRun: [SMART SNMP Agent] c:\program files\smart technologies\smart product drivers\SMARTSNMPAgent.exe -e
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{10E1010A-4BF6-4477-BC4F-F2DC0A30A177} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{10E1010A-4BF6-4477-BC4F-F2DC0A30A177}\35169666023586F6070796E67602E4 : DhcpNameServer = 192.168.11.1
TCP: Interfaces\{10E1010A-4BF6-4477-BC4F-F2DC0A30A177}\65F6967647 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{10E1010A-4BF6-4477-BC4F-F2DC0A30A177}\75351413 : DhcpNameServer = 192.168.2.110 192.168.2.1
TCP: Interfaces\{10E1010A-4BF6-4477-BC4F-F2DC0A30A177}\75351423 : DhcpNameServer = 192.168.2.110 192.168.2.1
TCP: Interfaces\{DC454049-896E-456C-A42F-793C6AF87CE6} : DhcpNameServer = 192.168.2.110 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\teacher\appdata\roaming\mozilla\firefox\profiles\94utgwni.default\
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 DwProt;DrWeb Protection;c:\windows\system32\drivers\dwprot.sys [2011-11-26 149272]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165648]
R1 MpKsl7b6dd3fc;MpKsl7b6dd3fc;c:\programdata\microsoft\microsoft antimalware\definition updates\{ab06e372-aba2-4450-bc75-98d26f7b3d96}\MpKsl7b6dd3fc.sys [2011-11-27 28752]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-11-23 366152]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-11-23 22216]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 SMARTMouseFilterx86;HID-compliant mouse;c:\windows\system32\drivers\SMARTMouseFilterx86.sys [2011-1-25 11632]
S3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\drivers\SMARTVHidMini2000x86.sys [2011-1-25 14704]
S3 SMARTVTabletPCx86;SMART Virtual TabletPC;c:\windows\system32\drivers\SMARTVTabletPCx86.sys [2011-1-25 21872]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-6 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-27 1343400]
.
=============== Created Last 30 ================
.
2011-11-27 14:12:50 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ab06e372-aba2-4450-bc75-98d26f7b3d96}\MpKsl7b6dd3fc.sys
2011-11-27 14:12:47 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ab06e372-aba2-4450-bc75-98d26f7b3d96}\offreg.dll
2011-11-27 01:10:25 388096 ----a-r- c:\users\teacher\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-11-27 01:10:22 -------- d-----w- c:\program files\Trend Micro
2011-11-26 21:32:36 -------- d-----w- c:\users\teacher\DoctorWeb
2011-11-26 21:29:56 149272 ----a-w- c:\windows\system32\drivers\dwprot.sys
2011-11-26 21:23:16 6668624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{ab06e372-aba2-4450-bc75-98d26f7b3d96}\mpengine.dll
2011-11-23 23:47:38 -------- d-----w- c:\users\teacher\appdata\roaming\Malwarebytes
2011-11-23 23:47:30 -------- d-----w- c:\programdata\Malwarebytes
2011-11-23 23:47:26 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-23 23:47:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-14 16:13:17 -------- d-----w- c:\windows\system32\appmgmt
2011-11-09 18:31:32 68608 --sha-r- c:\users\teacher\appdata\roaming\auditpol1.dll
2011-11-09 18:24:18 -------- d-----w- c:\users\teacher\appdata\local\Deployment
2011-11-09 18:24:18 -------- d-----w- c:\users\teacher\appdata\local\Apps
2011-11-09 15:40:47 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 15:40:32 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 15:39:37 2341888 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2011-10-03 09:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-06 16:36:23 152576 ----a-w- c:\windows\system32\msclmd.dll
.
============= FINISH: 10:02:15.68 ===============

Attached Files


Edited by JarrodW, 27 November 2011 - 11:48 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:33 AM

Posted 28 November 2011 - 12:02 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 JarrodW

JarrodW
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  • Members
  • 6 posts
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  • Local time:07:33 AM

Posted 28 November 2011 - 05:58 PM

Gringo, Thanks for your reply--the ComboFix log and other comments are below.

ComboFix 11-11-28.02 - Teacher 11/28/2011 17:29:23.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1918.1148 [GMT -5:00]
Running from: c:\users\Teacher\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\607PZWEA\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\5907\Downloads\54f0ebcf-5112-42c0-8cae-cced0fb36709.dll
c:\programdata\PCDr\5907\Downloads\b433d9f0-1aa4-4aa6-bef9-8d6b0cf0d4b1.dll
c:\users\Teacher\AppData\Roaming\auditpol1.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-28 )))))))))))))))))))))))))))))))
.
.
2011-11-28 22:37 . 2011-11-28 22:37 -------- d-----w- c:\users\Teacher\AppData\Local\temp
2011-11-28 22:37 . 2011-11-28 22:37 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-27 14:19 . 2011-11-27 14:19 -------- d-----w- c:\users\Teacher\AppData\Local\Mozilla
2011-11-27 01:10 . 2011-11-27 01:10 388096 ----a-r- c:\users\Teacher\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-27 01:10 . 2011-11-27 01:10 -------- d-----w- c:\program files\Trend Micro
2011-11-26 21:32 . 2011-11-26 21:32 -------- d-----w- c:\users\Teacher\DoctorWeb
2011-11-26 21:29 . 2011-11-26 21:29 149272 ----a-w- c:\windows\system32\drivers\dwprot.sys
2011-11-23 23:47 . 2011-11-23 23:47 -------- d-----w- c:\users\Teacher\AppData\Roaming\Malwarebytes
2011-11-23 23:47 . 2011-11-23 23:47 -------- d-----w- c:\programdata\Malwarebytes
2011-11-15 08:04 . 2011-11-15 08:04 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2011-11-09 18:24 . 2011-11-09 18:24 -------- d-----w- c:\users\Teacher\AppData\Local\Deployment
2011-11-09 18:24 . 2011-11-09 18:24 -------- d-----w- c:\users\Teacher\AppData\Local\Apps
2011-11-09 15:40 . 2011-09-29 16:03 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 15:40 . 2011-10-01 04:37 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 15:39 . 2011-09-29 03:37 2341888 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-03 09:06 . 2011-05-18 19:49 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-06 16:36 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-11-21 04:04 . 2011-11-27 14:19 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-13 405504]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-10-26 1029416]
"SMART Board Service"="c:\program files\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe" [2011-01-25 5893488]
"SMART SNMP Agent"="c:\program files\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe" [2011-01-25 1678704]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-12-28 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R1 MpKsl573ef1f2;MpKsl573ef1f2;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9B6A3A94-81E6-4BFD-815B-7A4CFF39BD0B}\MpKsl573ef1f2.sys [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 SMARTMouseFilterx86;HID-compliant mouse;c:\windows\system32\DRIVERS\SMARTMouseFilterx86.sys [2011-01-25 11632]
R3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\DRIVERS\SMARTVHidMini2000x86.sys [2011-01-25 14704]
R3 SMARTVTabletPCx86;SMART Virtual TabletPC;c:\windows\system32\DRIVERS\SMARTVTabletPCx86.sys [2011-01-25 21872]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-27 1343400]
S0 DwProt;DrWeb Protection;c:\windows\system32\drivers\dwprot.sys [2011-11-26 149272]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL136A4DBF
*Deregistered* - MpKsl136a4dbf
*Deregistered* - NisDrv
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-14 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:31]
.
2011-11-28 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:31]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:25538
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\Teacher\AppData\Roaming\Mozilla\Firefox\Profiles\94utgwni.default\
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
HKCU-Run-MBIY - c:\users\Teacher\AppData\Roaming\auditpol1.dll
HKLM-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
HKLM-Run-Malwarebytes' Anti-Malware (reboot) - c:\program files\Malwarebytes' Anti-Malware\mbam.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-11-28 17:39:27
ComboFix-quarantined-files.txt 2011-11-28 22:39
.
Pre-Run: 77,336,629,248 bytes free
Post-Run: 77,101,846,528 bytes free
.
- - End Of File - - 45AB01EE59D47296D2FCA39119376690


I only had trouble getting rid of Microsoft Security Essentials, it would not let me open it in order to disable it, so I uninstalled it.

I tried searching with IE and Firefox using Bing and Google and the links worked correctly, so I guess ComboFix did the job.

Anything else that I need to do?

Thanks!

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 November 2011 - 06:41 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

put script here

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 JarrodW

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Posted 28 November 2011 - 09:50 PM

Gringo, I have had no problems since running ComboFix. Here is the log. Thanks!

ComboFix 11-11-28.02 - Teacher 11/28/2011 21:30:34.2.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1918.1209 [GMT -5:00]
Running from: c:\users\Teacher\Desktop\ComboFix.exe
Command switches used :: c:\users\Teacher\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-29 )))))))))))))))))))))))))))))))
.
.
2011-11-29 02:41 . 2011-11-29 02:41 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-29 02:18 . 2011-11-29 02:18 28752 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\MpKsld7fe67b6.sys
2011-11-28 23:03 . 2011-11-28 23:03 28752 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\MpKsl2d5a986e.sys
2011-11-28 23:03 . 2011-11-28 23:03 703824 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{0C335E77-2D08-4A98-8A53-3892C573C844}\gapaengine.dll
2011-11-28 23:03 . 2011-11-29 02:18 56200 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\offreg.dll
2011-11-28 23:03 . 2011-10-07 01:48 6668624 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\mpengine.dll
2011-11-28 23:01 . 2011-11-28 23:01 -------- d-----w- c:\program files\Microsoft Security Client
2011-11-28 23:00 . 2011-10-18 06:28 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{14286985-5174-4A98-9EB6-C29194482E32}\mpengine.dll
2011-11-28 22:39 . 2011-11-29 02:41 -------- d-----w- c:\users\Teacher\AppData\Local\temp
2011-11-27 14:19 . 2011-11-27 14:19 -------- d-----w- c:\users\Teacher\AppData\Local\Mozilla
2011-11-27 01:10 . 2011-11-27 01:10 388096 ----a-r- c:\users\Teacher\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-11-27 01:10 . 2011-11-27 01:10 -------- d-----w- c:\program files\Trend Micro
2011-11-26 21:32 . 2011-11-26 21:32 -------- d-----w- c:\users\Teacher\DoctorWeb
2011-11-26 21:29 . 2011-11-26 21:29 149272 ----a-w- c:\windows\system32\drivers\dwprot.sys
2011-11-23 23:47 . 2011-11-23 23:47 -------- d-----w- c:\users\Teacher\AppData\Roaming\Malwarebytes
2011-11-23 23:47 . 2011-11-23 23:47 -------- d-----w- c:\programdata\Malwarebytes
2011-11-15 08:04 . 2011-11-15 08:04 -------- d-----w- c:\users\Default\AppData\Local\Microsoft Help
2011-11-09 18:24 . 2011-11-09 18:24 -------- d-----w- c:\users\Teacher\AppData\Local\Deployment
2011-11-09 18:24 . 2011-11-09 18:24 -------- d-----w- c:\users\Teacher\AppData\Local\Apps
2011-11-09 15:40 . 2011-09-29 16:03 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 15:40 . 2011-10-01 04:37 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 15:39 . 2011-09-29 03:37 2341888 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-03 09:06 . 2011-05-18 19:49 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-06 16:36 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-11-21 04:04 . 2011-11-27 14:19 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-13 405504]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-10-26 1029416]
"SMART Board Service"="c:\program files\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe" [2011-01-25 5893488]
"SMART SNMP Agent"="c:\program files\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe" [2011-01-25 1678704]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2010-12-28 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R1 MpKsl573ef1f2;MpKsl573ef1f2;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{9B6A3A94-81E6-4BFD-815B-7A4CFF39BD0B}\MpKsl573ef1f2.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 208944]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 SMARTMouseFilterx86;HID-compliant mouse;c:\windows\system32\DRIVERS\SMARTMouseFilterx86.sys [2011-01-25 11632]
R3 SMARTVHidMini2000x86;SMART HID Device;c:\windows\system32\DRIVERS\SMARTVHidMini2000x86.sys [2011-01-25 14704]
R3 SMARTVTabletPCx86;SMART Virtual TabletPC;c:\windows\system32\DRIVERS\SMARTVTabletPCx86.sys [2011-01-25 21872]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-27 1343400]
S0 DwProt;DrWeb Protection;c:\windows\system32\drivers\dwprot.sys [2011-11-26 149272]
S1 MpKsl2d5a986e;MpKsl2d5a986e;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\MpKsl2d5a986e.sys [2011-11-28 28752]
S1 MpKsld7fe67b6;MpKsld7fe67b6;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2EEE7908-5A43-4536-8B5B-DE92FB665AA6}\MpKsld7fe67b6.sys [2011-11-29 28752]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 43392]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-13 14336]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLD7FE67B6
*NewlyCreated* - MPNWMON
*NewlyCreated* - NISDRV
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-14 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:31]
.
2011-11-28 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\uaclauncher.exe [2011-10-06 20:31]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:25538
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\Teacher\AppData\Roaming\Mozilla\Firefox\Profiles\94utgwni.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-11-28 21:45:26
ComboFix-quarantined-files.txt 2011-11-29 02:45
ComboFix2.txt 2011-11-28 22:39
.
Pre-Run: 76,899,631,104 bytes free
Post-Run: 76,646,068,224 bytes free
.
- - End Of File - - 8B4D4900BC5B2E3DF9B87B120946CDA4

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 29 November 2011 - 08:13 AM

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 JarrodW

JarrodW
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  • Local time:07:33 AM

Posted 29 November 2011 - 09:50 PM

I have had no problems so far and the computer seems to be doing fine.

MBAM LOG:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8275

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/29/2011 8:42:04 PM
mbam-log-2011-11-29 (20-42-04).txt

Scan type: Quick scan
Objects scanned: 160093
Time elapsed: 6 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HiJackThis LOG:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:47:39 PM, on 11/29/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:25538
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SMART Board Service] C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe
O4 - HKLM\..\Run: [SMART SNMP Agent] C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe -e
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 4214 bytes

#8 gringo_pr

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Posted 30 November 2011 - 08:16 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 JarrodW

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Posted 01 December 2011 - 04:46 PM

I must have missed some of the check boxes before I started the scan. The log is below, let me know if you want me to run it again. Thanks!

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=1c0956eaa2797146a96003c447841ae3
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-12-01 04:33:05
# local_time=2011-11-30 11:33:05 (-0500, Eastern Standard Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776574 100 94 0 74250460 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=156379
# found=6
# cleaned=0
# scan_time=8316
C:\ProgramData\uxvvec\FRed32.dll a variant of Win32/Kryptik.QVG trojan (unable to clean) 00000000000000000000000000000000 I
C:\ProgramData\uxvvec\SmartGearvouhtwethbsia.exe a variant of Win32/Kryptik.QVG trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\Users\Teacher\AppData\Roaming\auditpol1.dll.vir a variant of Win32/Kryptik.VEK trojan (unable to clean) 00000000000000000000000000000000 I
C:\Users\All Users\uxvvec\FRed32.dll a variant of Win32/Kryptik.QVG trojan (unable to clean) 00000000000000000000000000000000 I
C:\Users\All Users\uxvvec\SmartGearvouhtwethbsia.exe a variant of Win32/Kryptik.QVG trojan (unable to clean) 00000000000000000000000000000000 I
C:\Windows.old\Program Files\ShopperReports3\bin\3.0.497.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar Win32/Adware.Toolbar.Shopper.AD application (unable to clean) 00000000000000000000000000000000 I

#10 gringo_pr

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Posted 01 December 2011 - 09:17 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\ProgramData\uxvvec\FRed32.dll"
    del /f /s /q "C:\ProgramData\uxvvec\SmartGearvouhtwethbsia.exe"
    del /f /s /q "C:\Users\All Users\uxvvec\FRed32.dll"
    del /f /s /q "C:\Users\All Users\uxvvec\SmartGearvouhtwethbsia.exe"
    del /f /s /q "C:\Windows.old\Program Files\ShopperReports3\bin\3.0.497.0\firefox\firefoxtoolbar\extensions\chrome\firefoxtoolbar.jar"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#11 JarrodW

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Posted 03 December 2011 - 10:35 AM

Gringo,

I read your last post and did the cleanup. Everything is running fine. Thank you very much for the help!

#12 gringo_pr

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Posted 03 December 2011 - 02:03 PM

you are most welcome


gringo
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#13 gringo_pr

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Posted 06 December 2011 - 02:45 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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