Posted 26 November 2011 - 04:08 PM
This is going to be one of those oh god posts. I am trying to help someone remotely so I do not have direct access to the machine. On top of it I don't know for sure exactly what happened. He said he received an error message called his son who told him it was a virus and had him shut things down. Through the maze the son seems to have cleaned up the virus problems from what I can tell. This computer is used for our club newletter and guess what file is missing now pagemaker 7.0. And guess what disk he has lost 7.0. and guess what program he didn't register when he installed it 7.0.
I had him check the program directory for pm70.exe, I even had him read through them, it's not there.
I had him run restoration.exe from a stick and it didn't find anything like pm70 as being erased. I even had him look for all erased files and didn't hear him read anything that might come close like %m70.exe.
Is there a malware out there that actually renames files, and if so is there a common method to it that might help me find the file?
It will be a shame to have to go buy a new version when I know the real file is somewhere still on his disk.