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Can't use System Restore


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16 replies to this topic

#1 holmesnmanny

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Posted 25 November 2011 - 03:01 PM

Hey guys I've been trying to use System Restore and when I put it through at the end it says it's unable to restore to the previous point. I'm not sure what's going on but if it's related but I think I need to fix my bootup screen as I used Combo fix before and I downloaded the microsoft thingie and now my boot file is changed. I guess I can just switch to "use original boot file" instead of "use modified boot file" like it is now but this is what it looks like.

I'd really like to get my System Restore to work again

I use XP Home edition



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#2 hamluis

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Posted 25 November 2011 - 04:18 PM

If you have a malware problem and used ComboFix in an effort to rid yourself of it...you really ought to post at the Malware Removal Logs forum, following the steps outlined at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .

I further suggest that read the following: ComboFix usage, Questions, Help - Look here - http://www.bleepingcomputer.com/forums/topic273628.html .

Louis

#3 holmesnmanny

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Posted 26 November 2011 - 02:48 AM

I'm not worried about the combofix boot file ini issue right now.

I'd like help with my system restore problem if anyone has any knowledge about it.

#4 noknojon

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Posted 26 November 2011 - 04:06 AM

Hi -
First :Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
This will remove the Combofix program that you used.

Thank you-



#5 holmesnmanny

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Posted 26 November 2011 - 04:54 AM

Ok, done. I didn't realize it was still installed.

What's next ?

Edited by holmesnmanny, 26 November 2011 - 04:54 AM.


#6 holmesnmanny

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Posted 26 November 2011 - 05:03 AM

I have sort of fixed my boot problem. I clicked on "Check all boot paths" and got rid of one. Now it still has Unsupported Debug="do not select this" /debug

I need to somehow get rid of that I think.

#7 noknojon

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Posted 26 November 2011 - 07:01 AM

I downloaded the microsoft thingie and now my boot file is changed.

Hi again -
Could you please explain this a bit better, as I cannot see your screen, and I do not know what M/soft "Thingie" is.
You must be a bit more specific with your descriptions.

Thank You -

#8 holmesnmanny

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Posted 26 November 2011 - 03:57 PM

Microsoft Recovery Console. This is a pic of what I see when I do "msconfig" and click on boot.ini tab.

Attached Files



#9 noknojon

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Posted 26 November 2011 - 04:45 PM

Hi -

Do you know what the RED Shield with the X in it, in the bottom right relates to ??
Is your Antivirus / Firewall currently updated ??

Is there a chance that you may have an infection present ??

Thank You -

Edited by noknojon, 26 November 2011 - 04:46 PM.


#10 holmesnmanny

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Posted 26 November 2011 - 04:59 PM

That is Norton telling me I have Microsoft Updates disabled.

I have no infection. I just need System Restore fixed.

#11 noknojon

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Posted 26 November 2011 - 05:09 PM

OK -
Have you checked that System Restore is turned on ??
Start > Accessories > System Tools > System Restore > Left side of the page System Restore Settings.
Near the top left side, is there a box with a tick in it, or is it clear ??

Edited by noknojon, 26 November 2011 - 05:17 PM.


#12 holmesnmanny

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Posted 26 November 2011 - 05:25 PM

As I said before, I am able to attempt to restore to an earlier point but when the system reboots it simply says it was unable to restore to the point and that nothing was changed. Obviously it is turned on.

#13 noknojon

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Posted 26 November 2011 - 05:33 PM

How many restore points are there in System restore that are active, and how far back are you trying to restore.
Or is this a problem with All restore points??

The next obvious question is, why do you want to do this restore ??

#14 holmesnmanny

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Posted 26 November 2011 - 06:18 PM

System restore comes in handy when I need to go back to another point due to a bad install or something of the sort. I have no problems now but if I need to I need the opportunity to do just that.

I have attempted all sorts of restore points and none of them work. It has numerous "checkpoints" but none of them work.

#15 noknojon

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Posted 26 November 2011 - 07:49 PM

OK -
Something may have cancelled, or be cancelling, your current restore points.
Try Post #11, but put a tick in the box that is in System restore settings - Click OK and exit - This will cancell / clear the old points.
Return in 45 seconds and remove the tick, then create a new restore point - Return to System Restore after 6 or 12 hours and see if the new point works.

I needed to do this on my last XP because the points were not saving and restoring, and I needed a point for each day.
A game I played would upset my desktop, so the easy way was a restore to a last good point. This worked for me -

Thank You -




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