I just loaded "Windows Service Pack 1", onto my Vista system, it took a long time, over an hour. My computer had been running really slow, my mouse dragging, and other issues, and I decided to try this to fix it. I'm a non computer person, don't use the computer daily, and this service pack update had been sitting in my computer for a long time.
I have lost all my bookmarks, passwords, pictures and videos. it's like everything was "set to zero" on my computer. Although one strange thing, in "public pictures", they are still there, but all pictures (my main ones) in my files are gone.
What the heck caused this, and are these things still buried in my computer anywhere? Thankfully, I have Carbonite, so can get the pictures back, but my Videos are gone due to you having to backup manually on Carbonite which I hadn't done. (Could Carbonite have the bookmarks and passwords saved??)
Any advice, help or assistance would be greatly appreciated.
Edited by computerdummie1, 25 November 2011 - 01:38 PM.