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Rootkit Infection


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46 replies to this topic

#1 gameboy21

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Posted 25 November 2011 - 07:28 AM

I have done scans with malwarebytes, Microsoft Security Essentials, TDSKiller, and Rootkit Revealer. All of them keep coming up with results and I have been experiencing slow performance. Also, when I run windows update, the Windows Malicious Software Removal Tool - November 2011 (KB890830) update will successfully install. When I reboot the system it installs again, and infinitely has been doing this.

Attached Files



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#2 gringo_pr

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Posted 27 November 2011 - 09:55 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gameboy21

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Posted 28 November 2011 - 02:22 PM

Okay so when I run comboFix I recieve an error that pev.3xe has encountered a problem. Computer has had no change since before

ComboFix 11-11-28.02 - HP_Owner 11/28/2011 14:08:52.4.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.759.298 [GMT -5:00]
Running from: c:\documents and settings\HP_Owner\Desktop\programs\ComboFix\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Trend Micro Titanium *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
FW: Norton Internet Worm Protection *Disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-28 )))))))))))))))))))))))))))))))
.
.
2011-11-25 07:23 . 2006-12-29 05:31 19569 ----a-w- c:\windows\000001_.tmp
2011-11-24 07:44 . 2011-11-24 07:43 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-11-24 07:44 . 2011-11-24 07:43 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-11-24 07:38 . 2011-11-24 07:38 -------- d-----w- c:\program files\CCleaner
2011-11-24 07:33 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-11-24 07:32 . 2011-11-24 07:32 -------- d-----w- c:\program files\Microsoft Security Client
2011-11-24 03:43 . 2011-11-24 03:43 -------- d-----w- c:\documents and settings\Administrator
2011-11-23 23:41 . 2011-11-24 03:30 -------- d-----w- c:\program files\Hard Disk Sentinel
2011-11-23 22:55 . 2011-11-23 22:55 -------- d-----w- c:\documents and settings\HP_Owner\Application Data\Malwarebytes
2011-11-23 22:55 . 2011-11-23 22:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-11-23 22:55 . 2011-11-24 07:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-23 22:55 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 03:54 . 2004-08-04 11:00 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-10-21 16:18 . 2011-08-28 16:08 92112 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2011-10-21 16:18 . 2011-08-28 16:08 80464 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2011-10-21 16:18 . 2011-08-28 16:08 64080 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2011-10-21 16:18 . 2011-08-28 16:08 189520 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-10-10 14:22 . 2004-08-04 11:00 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 11:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2008-07-29 23:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2004-08-04 11:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2004-08-04 11:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2004-08-04 11:00 1858944 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"FlashPlayerUpdate"="c:\windows\system32\Macromed\Flash\FlashUtil10e.exe" [2010-01-27 256280]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-3-7 27136]
.
c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Pin.lnk - c:\hp\bin\CLOAKER.EXE [2006-3-7 27136]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\MRI_DISABLED
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-12 282624]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\High Definition Audio Property Page Shortcut]
2005-01-08 08:07 61952 ------w- c:\windows\system32\HdAShCut.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 14:12 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
2005-11-10 00:29 249856 ----a-w- c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHUPD08]
2005-06-02 06:35 49152 ----a-w- c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxhkcmd]
2005-11-03 22:22 77824 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
2005-11-03 22:26 118784 ----a-w- c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 10:42 1695232 ----a-w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Recguard]
2005-07-23 06:14 237568 ----a-w- c:\windows\SMINST\Recguard.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Reminder]
2004-12-14 10:23 663552 ----a-w- c:\windows\CREATOR\Remind_XP.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
2005-09-21 17:24 86016 ----a-w- c:\windows\SOUNDMAN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Amsp"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\msiexec.exe"=
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\helpctr.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
.
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [11/23/2011 5:55 PM 366152]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [11/23/2011 5:55 PM 22216]
S3 GZELCHUTLLT;GZELCHUTLLT;c:\docume~1\ADMINI~1\LOCALS~1\Temp\GZELCHUTLLT.exe --> c:\docume~1\ADMINI~1\LOCALS~1\Temp\GZELCHUTLLT.exe [?]
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-28 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 20:39]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1 71.250.0.12
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-20628048.sys
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-28 14:16
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-4083309424-3346084611-1397916744-1009\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3228)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\program files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll
c:\program files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
c:\program files\Microsoft Office\OFFICE11\msohev.dll
.
Completion time: 2011-11-28 14:18:34
ComboFix-quarantined-files.txt 2011-11-28 19:18
ComboFix2.txt 2011-11-25 06:46
.
Pre-Run: 138,145,935,360 bytes free
Post-Run: 138,174,439,424 bytes free
.
- - End Of File - - 29014861C3C3D9F091C152D6D43D8C4F

Attached Files


Edited by gringo_pr, 28 November 2011 - 02:40 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 November 2011 - 02:41 PM

Hello

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gameboy21

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Posted 28 November 2011 - 07:57 PM

Okay so here are the scan results. It did not detect anything this time but I ran TDSKiller a few days ago prior to posting here. I have attached the log for that also. The initial scan detected something

Attached Files



#6 gringo_pr

gringo_pr

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Posted 28 November 2011 - 08:25 PM

Hello

This is the tool I would like you to try and run next.

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gameboy21

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Posted 28 November 2011 - 08:39 PM

Okay done. Thanks a lot for helping! Do you see anything that is infected so far?

Attached Files



#8 gringo_pr

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Posted 28 November 2011 - 09:09 PM

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTListIt.txt in your next reply.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 gameboy21

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Posted 28 November 2011 - 09:19 PM

Here's the log. What is OTListIt.txt?

Attached Files

  • Attached File  OTL.Txt   51.85KB   2 downloads


#10 gringo_pr

gringo_pr

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Posted 28 November 2011 - 09:23 PM

Hello

Run this custom script and when it is complete I need to know how the computer is doing

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the Posted Image textbox. Do not include the word Code
    :otl
    FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=:  File not found
    O2 - BHO: (no name) - MRI_DISABLED - No CLSID value found.
    O3 - HKU\S-1-5-21-4083309424-3346084611-1397916744-1009\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
    O3 - HKU\S-1-5-21-4083309424-3346084611-1397916744-1009\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
    O18 - Protocol\Handler\tmbp - No CLSID value found
    O18 - Protocol\Handler\tmpx - No CLSID value found
    :Files
    ipconfig /flushdns /c
    :Commands
    [PURITY]
    [EMPTYTEMP]
    [emptyjava]
    [EMPTYFLASH]
    [RESETHOSTS]
    
  • Then click the Run Fix button at the top.
  • Click Posted Image.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

Let me know How things are doing

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gameboy21

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Posted 28 November 2011 - 09:41 PM

Computer is running a little bit slower than before scan.

PS: Sorry about attaching files, I just realized that I am not supposed too

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\MRI_DISABLED\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-4083309424-3346084611-1397916744-1009\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_USERS\S-1-5-21-4083309424-3346084611-1397916744-1009\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmbp\ deleted successfully.
File Protocol\Handler\tmbp - No CLSID value found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmpx\ deleted successfully.
File Protocol\Handler\tmpx - No CLSID value found not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\HP_Owner\Desktop\programs\OTL by OldTimer\cmd.bat deleted successfully.
C:\Documents and Settings\HP_Owner\Desktop\programs\OTL by OldTimer\cmd.txt deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Flash cache emptied: 434 bytes

User: All Users

User: Default User
->Temp folder emptied: 32413 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: HP_Owner
->Temp folder emptied: 49872147 bytes
->Temporary Internet Files folder emptied: 51240252 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 1887790 bytes

User: LocalService
->Temp folder emptied: 65748 bytes
->Temporary Internet Files folder emptied: 174634 bytes
->Flash cache emptied: 8735 bytes

User: NetworkService
->Temp folder emptied: 2302 bytes
->Temporary Internet Files folder emptied: 32835 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 39138 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1610 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 39464852 bytes
RecycleBin emptied: 89230 bytes

Total Files Cleaned = 136.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: HP_Owner
->Java cache emptied: 0 bytes

User: LocalService

User: NetworkService

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: HP_Owner
->Flash cache emptied: 0 bytes

User: LocalService
->Flash cache emptied: 0 bytes

User: NetworkService

Total Flash Files Cleaned = 0.00 mb

C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.31.0 log created on 11282011_213153

Files\Folders moved on Reboot...
C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\Content.IE5\RQ0TEHMX\page__gopid__2490150[1].htm moved successfully.
C:\Documents and Settings\HP_Owner\Local Settings\Temporary Internet Files\AntiPhishing\A0AB7674-8D67-4F4D-B5E1-96FAEADFB79D.dat moved successfully.

Registry entries deleted on Reboot...

Edited by gameboy21, 28 November 2011 - 11:04 PM.


#12 gringo_pr

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Posted 29 November 2011 - 08:12 AM

Hello

Is running slow the only problem we have at this time?


I want you to reset the DMA you can do this by this script here - Reset DMA

If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.
Once it is on your desktop right click on the file and select "Run"

If you still can't run it then you can go here "Reset DMA" to see what I want to do



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gameboy21

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Posted 29 November 2011 - 07:54 PM

Okay I reset it. It seems to be running smooth now but I will let it run for a day or two and get back to you. Thanks again for all of you time and help.

#14 gringo_pr

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Posted 29 November 2011 - 07:57 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
J2SE Runtime Environment 5.0 Update 5


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]



TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gameboy21

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Posted 30 November 2011 - 12:22 AM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8274

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/30/2011 12:17:10 AM
mbam-log-2011-11-30 (00-17-10).txt

Scan type: Quick scan
Objects scanned: 172410
Time elapsed: 3 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:21:44 AM, on 11/30/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17103)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\Install\AM_Delta_Patch3.exe
C:\WINDOWS\system32\MpSigStub.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O1 - Hosts: ÿþ127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10e.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10e.exe (User 'Default user')
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: MRI_DISABLED
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1226939745875
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: GZELCHUTLLT - Unknown owner - C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\GZELCHUTLLT.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

--
End of file - 6348 bytes


Computer seems to be running a lot more smoothly with no issues so far

Edited by gameboy21, 30 November 2011 - 05:08 PM.





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