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DVD Combo drive not reading discs


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4 replies to this topic

#1 Hariprasanth

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Posted 25 November 2011 - 01:23 AM

Hi fellas, I have an issue with my computer. The problem is I have two DVD Combo drives. Both of them are not working unfortunately. The drives will take the CD/DVD in but doesn't read anything. When I called a professional he informed me the computer is outdated and I need to update . So I took his advice and updated the MOBO and processor. I kept the other components as it is. After upgrading the drives were working fine. Then all of a sudden I have the same issues again. This time atleast I want to check with the great minds here to see if I can get a help. Lemme tell you I am no noob when it comes to computers but not an geek too. I know how to execute the solution you guys are gonna give me. Here is my config.

ASUS P5G41T-M LTX MOBO.
Intel Pentium E5700
2 GB Transcend 1333Mhz RAM
500 GB x 1 Seagate @7200 rpm - SATA
250GB x 1 Seagate @7200rpm - SATA
ASUS EN8400 GS 512MB Graphic Card.
Windows 7 Ultimate 32-Bit Version 6.1 (Build 7600).
Optical Drives:
1 x HL-DT-ST DVDRAM GH24NS70 ATA Device - SATA
1 x HL-DT-ST DVD-RAM GSA-H55N ATA Device - IDE

To give you heads up I have Googled the issue and found some so called solutions but nothing worked for me.
1. Changing the Link State Power Management settings.
2. There are no upper and lower filters so I couldn't do anything more.
3. Uninstalling and reinstalling the drivers.

I am hoping somebody can help me out. If I haven't included enough information here plz forgive my ignorance and let me know what I need to include I will provide as soon as I find out.

Thanks in advance for your help :-)

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#2 hamluis

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Posted 25 November 2011 - 05:58 AM

You might try MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116 .

Louis

#3 Hariprasanth

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Posted 25 November 2011 - 09:15 AM

I did try those options hamluis.. Plz chk the screenshot .. The DISC I used is a good DVD.. I tried multiple DVD's :(

Posted Image

Edited by Hariprasanth, 25 November 2011 - 09:16 AM.


#4 hamluis

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Posted 25 November 2011 - 04:42 PM

Have you uninstalled both drives...via Device Manager...and rebooted the system?

This will force redetection by Windows, drivers automatically install anew.

Louis

#5 rotor123

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Posted 25 November 2011 - 05:51 PM

Are the drives showing Computer (My Computer)?

What shows in Device manager, Do they look OK or do they have a ! point showing?

The last few times I had that problem on computers they were not showing in My Computer, And removing the Upper & Lower filters did the repair, Last time in Win7.

It seems like Roxio (Sonic) is involved much of the time.

No upper & Lower filters found sounds like you were in the wrong area of the registry.
Good Luck

Edited by rotor123, 25 November 2011 - 05:52 PM.

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