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infected with cloud av and more


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2 replies to this topic

#1 smp8413

smp8413

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Posted 25 November 2011 - 01:01 AM

my note pad wont open i tryed the gmer and now it wont open i have 2 rundll 32 files not here av cloud is all over my computer and i can not open or use any anti-anything software any help will be great thank you

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#2 JSntgRvr

JSntgRvr

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Posted 25 November 2011 - 08:47 AM

:welcome:

Download SREng
  • Extract it to Desktop and double click SREngLdr.EXE to run it
  • Select System Repair from the left pane.
  • Click on File Association
  • Select all entries that has an Error status click [Repair]
  • Refer to this image for an example:

    Posted Image
  • Close SREng now.

Download the latest version of TDSSKiller from here and save it to your Desktop.


  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

    Posted Image
  • Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

    Posted Image
  • Click the Start Scan button.

    Posted Image
  • If a suspicious object is detected, the default action will be Skip, click on Continue.

    Posted Image
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

    Posted Image
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#3 JSntgRvr

JSntgRvr

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Posted 21 December 2011 - 09:00 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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