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Drive scrubber shuts computer down


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#1 manmountain8

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Posted 24 November 2011 - 04:48 PM

I am trying to fix my kids Toshiba Satellite which is running XP. It was infected with over 1500 viruses and 7 Rootkit Trojans. After working on it for weeks I finally got clean scans but it didn't run right and still redirected the browser. I decided to start from scratch and run iolo Drive Scrubber. After it loads the initial Free DOS page it just shuts down the computer and will not scrub the drive. So I decided to reformat the drive with an XP SP2 disc. After a fresh XP install I still can not run Drive Scrubber which has me concerned there is still an infection even after the drive has been reformatted. Is that possible? If not why won't Drive Scrubber run? I just can't trust this computer until it has been scrubbed and there is no good reason why Drive Scrubber won't work. As per your instructions I have run DDS and Gmer and posted the logs in this new topic. Thanks...

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by User at 15:13:36.39 on Thu 11/24/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.389 [GMT -6:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wpabaln.exe
C:\Documents and Settings\User\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
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IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
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============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
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2011-11-24 21:05:51 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
.
==================== Find3M ====================
.
.
============= FINISH: 15:14:15.79 ===============

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#2 manmountain8

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Posted 24 November 2011 - 04:53 PM

I will be out of town and won't have access to the computer in question from Nov 26th until Dec 11th. If I can't fix it before Saturday can you please keep my topic open until I return. Thank you...

#3 HelpBot

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Posted 29 November 2011 - 04:50 PM

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#4 manmountain8

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Posted 29 November 2011 - 07:28 PM

I do still need help but I will not have access to the computer in question until December 11th. I have also already included DDS and GMER logs.

#5 shelf life

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Posted 01 December 2011 - 05:44 PM

hi,

Not sure what drive scrubber does but i seriously doubt it will remove malware. Are you still having re-direct issues on the machine?

How Can I Reduce My Risk to Malware?


#6 manmountain8

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Posted 01 December 2011 - 08:12 PM

Drive Scrubber is made by iolo and comes with system mechanic. Not only does it remove malware but it removes everything. It reformat the hard drive and rewrites the ones and zeros 1, 7, or something like 30 times depending on how secure you want the wipe to be. Some experts think that is the only way to be 100% sure you have removed particularly bad rootkit infections because they embed themselves on the bootkit sector. In this case I think they may be correct because there is no good reason for Drive Scrubber to shut down. Hackers would know that a multi-wipe is the only way to clean the computer, and may have come up with some way to block Drive Scrubber from working. That is why I am asking for help.

#7 manmountain8

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Posted 01 December 2011 - 08:17 PM

I have reformatted the hard drive with an XP disc and have not loaded anything on the computer yet. My guess is the redirects would be gone, but Drive Scrubber is still being blocked somehow. Keep in mind this is the worst infection I had ever seen or heard of. Combofix seemed to clear the last of the rootkit infections and I got clean scans with malewarebytes and Superantispyware, as well as Gmer and TDSSkiller, but it was still exremely slow and being redirected before I reformatted. Now it just blocks drive scrubber from working.

#8 shelf life

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Posted 02 December 2011 - 07:01 PM

Drive Scrubber; how can software running from within the Windows OS reformat the hard drive wiping zeros to the drive? its impossible. If you reformatted using a XP reinstall disk then the drive should be wiped and you should have a fresh install of the Windows OS. Drive scrubber wouldnt be present unless you reinstalled it to your HD after you did the reformat/reinstall.

How Can I Reduce My Risk to Malware?


#9 manmountain8

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Posted 02 December 2011 - 08:43 PM

Drive Scrubber is a bootdisk. That should've been obvious. It uses a variation of Free Dos to wipe the the hard drive. The fact that it still won't run after I've reformatted with an XP disc is suspicious. While Reformatting by simply using an XP disc does delete everything, the old data is still easily recoverable using another tool on the same disc as drive scrubber. You need to re-write all the ones and zeros at least 7 times to be sure the old data is not recoverable and even then it is still possible for some advanced programs to recover some data. I guess that's why they have the 35 time wipe option too. That one takes several days to run. If the data is still recoverable then it's possible for something clever to be hiding in the bootkit sector, which is what I think has happened in this situation. I can't think of another reason why Drive Scrubber shuts the computer down. Are you the one assigned to help me or just someone posting in my topic?

#10 shelf life

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Posted 03 December 2011 - 08:44 AM

Download and run aswMBR

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply

How Can I Reduce My Risk to Malware?





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