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Security Center Service can't be started


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55 replies to this topic

#1 cuate

cuate

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  • Local time:07:59 AM

Posted 24 November 2011 - 10:58 AM

I was having redirct issues, clicked on one website, it brought me to another, I use Firefox. I ran malware bytes and it removed "trojan inject" successfully. I restarted, still got the msg that the Security Center Service can't be started. Ran tdss and it found and removed something. I rebooted and still keep getting the msg Security Center Service can't be started. I am running avg free verson and now malwarebytes. I was getting a tiny pop up window every 5 seconds from the malware bytes logo on the bottom of the screen saying it blocked something, outgoing from port 55380 and it gave a web address. Now I'm not getting those pop ups.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Desktop at 10:13:43 on 2011-11-24
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.1879 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
c:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://hotmail.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [X-Lite 4] "c:\program files\counterpath\x-lite 4\X-Lite4.exe" -bootload
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\desktop\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mif5ba~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{2DCD3F0F-33B3-4F0D-BCF2-289AA509D0AA} : DhcpNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\desktop\appdata\roaming\mozilla\firefox\profiles\bmjmpv5e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hotmail.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff8.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\programdata\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\programdata\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\users\desktop\appdata\roaming\mozilla\firefox\profiles\bmjmpv5e.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: HP Detect: {ab91efd4-6975-4081-8552-1b3922ed79e2} - %profile%\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg2012\Firefox4
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\divx\divx plus web player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\divx\divx plus web player\firefox\wpa
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\real\realplayer\browserrecordplugin\firefox\Ext
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2010-2-22 81920]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-11-23 366152]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt60.sys [2010-2-22 27648]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-11-23 22216]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-2-22 167936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-5-25 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-5-25 136176]
S3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.2);c:\windows\system32\drivers\RtTeam60.sys [2010-2-22 35328]
S3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.2);c:\windows\system32\drivers\RtVlan60.sys [2010-2-22 19968]
S3 TEAM;Realtek Virtual Miniport Driver for Teaming (NDIS 6.2);c:\windows\system32\drivers\RtTeam60.sys [2010-2-22 35328]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-2-24 52224]
S3 VLAN;Realtek Virtual Miniport Driver for VLAN (NDIS 6.2);c:\windows\system32\drivers\RtVlan60.sys [2010-2-22 19968]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-3-27 1343400]
.
=============== Created Last 30 ================
.
2011-11-24 04:12:19 -------- d-----w- c:\users\desktop\appdata\roaming\Malwarebytes
2011-11-24 04:12:10 -------- d-----w- c:\programdata\Malwarebytes
2011-11-24 04:12:07 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-24 04:12:07 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-23 21:03:36 -------- d--h--w- C:\$AVG
2011-11-14 23:59:48 -------- d-----w- c:\program files\iPod
2011-11-14 23:59:47 -------- d-----w- c:\program files\iTunes
2011-11-14 23:58:16 -------- d-----w- c:\program files\Bonjour
2011-11-13 14:02:35 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-13 14:02:34 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-13 14:02:34 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-10-26 11:05:58 -------- d-----w- c:\program files\common files\xing shared
.
==================== Find3M ====================
.
2011-11-24 14:18:57 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-10-26 11:05:31 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-26 11:05:31 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 11:05:47 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-07 10:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 10:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-10-03 10:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-13 10:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 04:05:04 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05:04 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05:04 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-08-27 04:26:27 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:26:27 233472 ----a-w- c:\windows\system32\oleacc.dll
.
============= FINISH: 10:14:07.67 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:59 AM

Posted 27 November 2011 - 09:28 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 cuate

cuate
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Posted 28 November 2011 - 09:03 AM

Hi, thanks, having trouble running combo fix

I disabled avg and mbam as noted in your link, ran combo fix and a red x window popped up after combo fix started. It said something like "windows cannot find the file..." I should have written it down, but did not. I clicked retry and the green bar ran very quickly in the combo fix window to approx 90% then got stuck for over 45 min.

I restarted the computer, restarted combofix. I got a pop up that said "combo fix has detected the following real time scanners.
AVG anti virus free edition 2012 and AVG anti spyware 2012" I had already is disabled avg, so ..

I unistalled avg from the control panel and restarted, then I ran combo fix again and got the same pop up saying combofix has detected the following real time scanners"...

What now? How could it be detecting them if I uninstalled the program?

#4 gringo_pr

gringo_pr

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Posted 28 November 2011 - 11:21 AM

Hello


Go ahead and keep running combofix - it is windows telling combofix that avg is still installed



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#5 cuate

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Posted 28 November 2011 - 12:14 PM

I started combofix, a blue box popped up, saying it could take 10 min or so

After about 10 min another smaller box popped up saying Freeware implementation of XCACLS has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

#6 gringo_pr

gringo_pr

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Posted 28 November 2011 - 01:07 PM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 cuate

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Posted 28 November 2011 - 01:39 PM

The icon on the bottom right of the screen does not show "security center is not turned on" or whatever msg it was showing before.

Here is the combofix log

ComboFix 11-11-28.02 - Desktop 11/28/2011 13:26:40.1.2 - x86 MINIMAL
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.2421 [GMT -5:00]
Running from: c:\users\Desktop\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Desktop\g2mdlhlpx.exe
c:\users\Lou\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Cloud AV 2012
c:\users\Lou\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Cloud AV 2012\Cloud AV 2012.lnk
c:\users\Lou\AppData\Roaming\xgRZ9hYXwUe
c:\users\Lou\AppData\Roaming\xgRZ9hYXwUe\Cloud AV 2012.ico
c:\users\Lou\AppData\Roaming\yWKK77fEL9gTqj
c:\users\Lou\AppData\Roaming\yWKK77fEL9gTqj\Cloud AV 2012.ico
c:\users\Lou\Desktop\Cloud AV 2012.lnk
c:\windows\$NtUninstallKB52957$
c:\windows\$NtUninstallKB52957$\2586151256
c:\windows\$NtUninstallKB52957$\3364357717\@
c:\windows\$NtUninstallKB52957$\3364357717\bckfg.tmp
c:\windows\$NtUninstallKB52957$\3364357717\cfg.ini
c:\windows\$NtUninstallKB52957$\3364357717\Desktop.ini
c:\windows\$NtUninstallKB52957$\3364357717\keywords
c:\windows\$NtUninstallKB52957$\3364357717\kwrd.dll
c:\windows\$NtUninstallKB52957$\3364357717\L\xadqgnnk
c:\windows\$NtUninstallKB52957$\3364357717\lsflt7.ver
c:\windows\$NtUninstallKB52957$\3364357717\U\00000001.@
c:\windows\$NtUninstallKB52957$\3364357717\U\00000002.@
c:\windows\$NtUninstallKB52957$\3364357717\U\00000004.@
c:\windows\$NtUninstallKB52957$\3364357717\U\80000000.@
c:\windows\$NtUninstallKB52957$\3364357717\U\80000004.@
c:\windows\$NtUninstallKB52957$\3364357717\U\80000032.@
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-28 )))))))))))))))))))))))))))))))
.
.
2011-11-28 18:31 . 2011-11-28 18:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-28 18:31 . 2011-11-28 18:31 -------- d-----w- c:\users\Desktop\AppData\Local\temp
2011-11-28 18:31 . 2011-11-28 18:31 -------- d-----w- c:\users\Lou\AppData\Local\temp
2011-11-28 18:23 . 2011-03-25 02:57 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\users\Desktop\AppData\Roaming\Malwarebytes
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\programdata\Malwarebytes
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-24 04:12 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-23 21:51 . 2011-11-23 21:51 -------- d-----w- c:\program files\Common Files\Java
2011-11-23 21:11 . 2011-11-23 21:11 -------- d-----w- c:\users\Lou\AppData\Roaming\RvD2onF4pHsJdK
2011-11-23 21:03 . 2011-11-23 21:03 -------- d-----w- C:\$AVG
2011-11-23 21:02 . 2011-11-23 21:02 -------- d-----w- c:\users\Lou\AppData\Roaming\0DDE7
2011-11-23 21:01 . 2011-11-23 21:01 -------- d-----w- c:\users\Lou\AppData\Roaming\f444aQQH6s
2011-11-23 21:01 . 2011-11-23 21:01 -------- d-----w- c:\users\Lou\AppData\Roaming\C690D
2011-11-23 21:01 . 2011-11-23 21:01 -------- d-----w- c:\users\Lou\AppData\Roaming\DpmmmG5aQJ6dW8
2011-11-23 21:01 . 2011-11-23 21:01 -------- d-----w- c:\users\Lou\AppData\Roaming\uQJJJ6dEK8fRZhX
2011-11-23 21:01 . 2011-11-23 21:01 -------- d-----w- c:\users\Lou\AppData\Roaming\jPPNNyccA1
2011-11-14 23:59 . 2011-11-14 23:59 -------- d-----w- c:\program files\iPod
2011-11-14 23:59 . 2011-11-15 00:00 -------- d-----w- c:\program files\iTunes
2011-11-14 23:58 . 2011-11-14 23:58 -------- d-----w- c:\program files\Bonjour
2011-11-13 14:02 . 2011-09-29 16:03 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-13 14:02 . 2011-10-01 04:37 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-13 14:02 . 2011-09-29 03:37 2341888 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 14:18 . 2011-02-24 12:26 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-10-26 11:05 . 2010-02-22 14:12 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-26 11:05 . 2010-02-22 14:12 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 11:05 . 2011-05-18 11:13 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-03 10:06 . 2010-07-01 11:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-01 02:35 . 2011-10-14 12:03 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28 . 2011-10-14 12:03 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22 . 2011-10-14 12:03 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 04:05 . 2011-08-31 04:05 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05 . 2011-08-31 04:05 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05 . 2011-08-31 04:05 178536 ----a-w- c:\windows\system32\dnssdX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-05-23 7514656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-08-07 186904]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2011-10-26 273528]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
c:\users\Lou\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]
.
c:\users\Desktop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKLM\~\startupfolder\C:^Users^Desktop^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
path=c:\users\Desktop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\LimeWire On Startup.lnk
backup=c:\windows\pss\LimeWire On Startup.lnk.Startup
backupExtension=.Startup
.
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-03-31 81920]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 136176]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]
R2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\DRIVERS\RtNdPt60.sys [2009-07-20 27648]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 136176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
R3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.2);c:\windows\system32\DRIVERS\RtTeam60.sys [2008-10-24 35328]
R3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.2);c:\windows\system32\DRIVERS\RtVlan60.sys [2007-12-03 19968]
R3 TEAM;Realtek Virtual Miniport Driver for Teaming (NDIS 6.2);c:\windows\system32\DRIVERS\RtTeam60.sys [2008-10-24 35328]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 VLAN;Realtek Virtual Miniport Driver for VLAN (NDIS 6.2);c:\windows\system32\DRIVERS\RtVLAN60.sys [2007-12-03 19968]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-27 1343400]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 11:56]
.
2011-11-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 11:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://hotmail.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Desktop\AppData\Roaming\Mozilla\Firefox\Profiles\bmjmpv5e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hotmail.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: HP Detect: {ab91efd4-6975-4081-8552-1b3922ed79e2} - %profile%\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\DivX\DivX Plus Web Player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\DivX\DivX Plus Web Player\firefox\wpa
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-X-Lite 4 - c:\program files\CounterPath\X-Lite 4\X-Lite4.exe
SafeBoot-09596459.sys
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\.avgldx86]
"ImagePath"="\*"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\conhost.exe
.
**************************************************************************
.
Completion time: 2011-11-28 13:35:46 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-28 18:35
.
Pre-Run: 257,491,066,880 bytes free
Post-Run: 261,054,840,832 bytes free
.
- - End Of File - - E9AF45FDB688EED25046DBA06C2F0325

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 28 November 2011 - 02:01 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

KillAll::

Folder::
c:\users\Lou\AppData\Roaming\RvD2onF4pHsJdK"
c:\users\Lou\AppData\Roaming\0DDE7
c:\users\Lou\AppData\Roaming\f444aQQH6s
c:\users\Lou\AppData\Roaming\C690D
c:\users\Lou\AppData\Roaming\DpmmmG5aQJ6dW8
c:\users\Lou\AppData\Roaming\uQJJJ6dEK8fRZhX
c:\users\Lou\AppData\Roaming\jPPNNyccA1

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 cuate

cuate
  • Topic Starter

  • Members
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  • Local time:07:59 AM

Posted 28 November 2011 - 02:17 PM

Hi,

only problem I had was the AVG pop up telling me that it detected it still running.

Computer seems to be running fine. the little white flag on the bottom right of the screen is telling me it cannot detect any virus protection (I uninstalled avg) and Windows Defender is out of date.

ComboFix 11-11-28.02 - Desktop 11/28/2011 14:07:33.2.2 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3037.2032 [GMT -5:00]
Running from: c:\users\Desktop\Downloads\ComboFix.exe
Command switches used :: c:\users\Desktop\Desktop\CFScript.txt
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Lou\AppData\Roaming\0DDE7
c:\users\Lou\AppData\Roaming\C690D
c:\users\Lou\AppData\Roaming\C690D\DDE7.690
c:\users\Lou\AppData\Roaming\DpmmmG5aQJ6dW8
c:\users\Lou\AppData\Roaming\f444aQQH6s
c:\users\Lou\AppData\Roaming\jPPNNyccA1
c:\users\Lou\AppData\Roaming\RvD2onF4pHsJdK
c:\users\Lou\AppData\Roaming\uQJJJ6dEK8fRZhX
c:\users\Lou\AppData\Roaming\uQJJJ6dEK8fRZhX\Cloud AV 2012v121.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-28 )))))))))))))))))))))))))))))))
.
.
2011-11-28 18:23 . 2011-03-25 02:57 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\users\Desktop\AppData\Roaming\Malwarebytes
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\programdata\Malwarebytes
2011-11-24 04:12 . 2011-11-24 04:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-24 04:12 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-23 21:51 . 2011-11-23 21:51 -------- d-----w- c:\program files\Common Files\Java
2011-11-23 21:03 . 2011-11-23 21:03 -------- d-----w- C:\$AVG
2011-11-14 23:59 . 2011-11-14 23:59 -------- d-----w- c:\program files\iPod
2011-11-14 23:59 . 2011-11-15 00:00 -------- d-----w- c:\program files\iTunes
2011-11-14 23:58 . 2011-11-14 23:58 -------- d-----w- c:\program files\Bonjour
2011-11-13 14:02 . 2011-09-29 16:03 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-13 14:02 . 2011-10-01 04:37 708608 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-13 14:02 . 2011-09-29 03:37 2341888 ----a-w- c:\windows\system32\win32k.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-24 14:18 . 2011-02-24 12:26 78336 ----a-w- c:\windows\system32\drivers\dfsc.sys
2011-10-26 11:05 . 2010-02-22 14:12 499712 ----a-w- c:\windows\system32\msvcp71.dll
2011-10-26 11:05 . 2010-02-22 14:12 348160 ----a-w- c:\windows\system32\msvcr71.dll
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-24 11:05 . 2011-05-18 11:13 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-03 10:06 . 2010-07-01 11:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-01 02:35 . 2011-10-14 12:03 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28 . 2011-10-14 12:03 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22 . 2011-10-14 12:03 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-31 04:05 . 2011-08-31 04:05 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05 . 2011-08-31 04:05 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05 . 2011-08-31 04:05 178536 ----a-w- c:\windows\system32\dnssdX.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-05-23 7514656]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-08-07 186904]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-03-21 1230704]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2011-10-26 273528]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-08-31 1047208]
.
c:\users\Lou\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]
.
c:\users\Desktop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKLM\~\startupfolder\C:^Users^Desktop^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^LimeWire On Startup.lnk]
path=c:\users\Desktop\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\LimeWire On Startup.lnk
backup=c:\windows\pss\LimeWire On Startup.lnk.Startup
backupExtension=.Startup
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 136176]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 136176]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]
R3 RTTEAMPT;Realtek Teaming Protocol Driver (NDIS 6.2);c:\windows\system32\DRIVERS\RtTeam60.sys [2008-10-24 35328]
R3 RTVLANPT;Realtek Vlan Protocol Driver (NDIS 6.2);c:\windows\system32\DRIVERS\RtVlan60.sys [2007-12-03 19968]
R3 TEAM;Realtek Virtual Miniport Driver for Teaming (NDIS 6.2);c:\windows\system32\DRIVERS\RtTeam60.sys [2008-10-24 35328]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 VLAN;Realtek Virtual Miniport Driver for VLAN (NDIS 6.2);c:\windows\system32\DRIVERS\RtVLAN60.sys [2007-12-03 19968]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-03-27 1343400]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-03-31 81920]
S2 RtNdPt60;Realtek NDIS Protocol Driver;c:\windows\system32\DRIVERS\RtNdPt60.sys [2009-07-20 27648]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-28 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 11:56]
.
2011-11-28 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-05-25 11:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://hotmail.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\Desktop\AppData\Roaming\Mozilla\Firefox\Profiles\bmjmpv5e.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hotmail.com
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?FORM=IP2TDF&PC=IP2TDF&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
FF - Ext: HP Detect: {ab91efd4-6975-4081-8552-1b3922ed79e2} - %profile%\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - c:\program files\DivX\DivX Plus Web Player\firefox\html5video
FF - Ext: DivX HiQ: {6904342A-8307-11DF-A508-4AE2DFD72085} - c:\program files\DivX\DivX Plus Web Player\firefox\wpa
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\programdata\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\.avgldx86]
"ImagePath"="\*"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\conhost.exe
c:\windows\system32\sppsvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2011-11-28 14:15:21 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-28 19:15
ComboFix2.txt 2011-11-28 18:35
.
Pre-Run: 261,162,655,744 bytes free
Post-Run: 261,100,716,032 bytes free
.
- - End Of File - - 46D869271B9F56BCBA4C0FD131D0A428

Edited by cuate, 28 November 2011 - 02:19 PM.


#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Location:Puerto rico
  • Local time:07:59 AM

Posted 28 November 2011 - 02:27 PM

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 cuate

cuate
  • Topic Starter

  • Members
  • 79 posts
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  • Local time:07:59 AM

Posted 28 November 2011 - 02:44 PM

Before hijack this would run got a pop up box saying

For some reason yoru system denied write access to the Host file, If any hijacked domains are in this file, HiJack this may not be able to fix this.
There is much more typed after this,not sure how much you need me to type out?

When I right click on the hijack this icon on my desktop "run as administrator" is not an option?

#12 cuate

cuate
  • Topic Starter

  • Members
  • 79 posts
  • OFFLINE
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  • Local time:07:59 AM

Posted 28 November 2011 - 02:50 PM

never mind figured how to run Hijack this


here is the log of hijack this Cannot find the log of malwarebytes. It did find one infected item. when I go to "C" there is no choice that says documents and settings?



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:46:56 PM, on 11/28/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe

--
End of file - 7778 bytes

Edited by cuate, 28 November 2011 - 02:54 PM.


#13 gringo_pr

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Posted 28 November 2011 - 02:53 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\realplayer\Update\realsched.exe" -osboot
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#14 cuate

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Posted 28 November 2011 - 04:41 PM

the only thing in the log is this for Eset.. see below The program did say it found a varient of Win32/Krptik.VZHtrojan

The program asked me to clean or something like that, I just clicked finish.

Not sure if you saw in my last post ( I edited the post) I said...Cannot find the log of malwarebytes. It did find one infected item. when I go to "C" there is no choice that says documents and settings? That is where you said to find the log
log below for Eset...

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

#15 gringo_pr

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Posted 28 November 2011 - 04:51 PM

do you remember the location of the infected file - if not we may have to run it again



gringo
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