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Laptop shuts down while playing a game

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4 replies to this topic

#1 nudetayne


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Posted 23 November 2011 - 08:31 PM

When I play newer games on high settings my computer shuts down. It doesn't do this when it is on battery power. I don't think it's over heating because the air coming out of the back of it isn't hot.
My laptops specs are
Processor: Intel Core i7 M640 2.8GHz
Memory: 4GB
Video Card: Nvidia GeForce GTX 460M
if you need more info let me know
What can i do so i can play games on higher settings.

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#2 Eyesee


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Posted 23 November 2011 - 10:37 PM

Make/model of the system please.
If it is a laptop it isnt custom made

Exactly what games?
In the beginning there was the command line.

#3 nudetayne

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Posted 26 November 2011 - 12:29 PM

its a Sager W86CU and it has happened in starcraft 2, Skyrim, Dead Islad, and as of today star wars the old republic. sorry for the late reply

#4 rotor123


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Posted 26 November 2011 - 05:38 PM

Still under warranty?

Keep in mind that most laptops the processor runs slower on battery and thus cooler.

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#5 westom


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Posted 26 November 2011 - 07:05 PM

its a Sager W86CU

If the manufacturer is a more responsible one, then he has provided comprehensive hardware diagnostics for free. These diagnostics are for solving problems exactly like yours. Will test each component or subsystem. And provide numbers that say why that one part is defective.

All manufacturers have these. Only some will bother to provide those diagnostics also to customers on the hard drive, on a provided CD, and on their web site. Otherwise, third party diagnostics may be required.

Also provide facts stores in the system event logs and from Device Manager. That is where Windows reports hardware problems that is then ignores and works around. The problem may have exists long ago. Only just recently got so bad that even Windows could not longer work around it.

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