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Spyware.Passwords.XGen


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#1 schat

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Posted 23 November 2011 - 09:57 AM

A Malwarebytes scan turned up Spyware.Passwords.XGen on my computer today. It showed up as a vendor in the scanner window. Thought I should turn to the Bleepingcomputer gurus to check if anything else might be lurking below. Your help is much appreciated.

Running Windows XP SP3 using VMware on a MacBook.

I did use Malwarebytes to remove the Spyware.Passwords.XGen infection but I'm not completely sure that took care of the matter. Computer has been slow lately. It recovered from several 'fatal' errors about a month ago - I used an earlier restore point.

Edited by schat, 23 November 2011 - 01:11 PM.


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#2 boopme

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Posted 23 November 2011 - 01:28 PM

Hello and welocome. We'll do 3 scans and see what is left.

First clean the Temps..
Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.



Now reboot to Normal:

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.

Edited by boopme, 23 November 2011 - 01:32 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 schat

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Posted 23 November 2011 - 11:49 PM

Thank you. I will be away from this computer for the next few days. I will run the scans on Monday and report back.

#4 boopme

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Posted 27 November 2011 - 02:33 PM

Ok, I'll look back when you post
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 schat

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Posted 28 November 2011 - 03:40 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/28/2011 at 02:17 PM

Application Version : 5.0.1136

Core Rules Database Version : 7989
Trace Rules Database Version: 5801

Scan type : Complete Scan
Total Scan Time : 02:56:54

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 319
Memory threats detected : 0
Registry items scanned : 40259
Registry threats detected : 0
File items scanned : 105007
File threats detected : 37

Adware.Tracking Cookie
C:\Documents and Settings\Santanu and Prachee\Cookies\PN7IYXA1.txt [ /doubleclick.net ]
C:\Documents and Settings\Santanu and Prachee\Cookies\IDPJ1C4Y.txt [ /ads.bleepingcomputer.com ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.staradvertiser.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
netspiderads3.indiatimes.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
netspiderads2.indiatimes.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
timesofindia.indiatimes.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.thefind.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.thefind.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.nextag.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.nextag.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.nextag.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.nextag.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.youtube.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
lyrismail.globalmediaserver.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
lyrismail.globalmediaserver.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
lyrismail.globalmediaserver.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
lyrismail.globalmediaserver.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
counter.rewardsnetwork.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.bizrate.com [ C:\DOCUMENTS AND SETTINGS\SANTANU AND PRACHEE\LOCAL SETTINGS\APPLICATION DATA\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]

#6 schat

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Posted 28 November 2011 - 07:56 PM

ESETScan

C:\i386\GTDownDE_87.ocx probably a variant of Win32/Adware.Agent.LCKGTSG application cleaned by deleting - quarantined

#7 schat

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Posted 28 November 2011 - 08:19 PM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8261

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/28/2011 7:10:17 PM
mbam-log-2011-11-28 (19-10-17).txt

Scan type: Quick scan
Objects scanned: 199055
Time elapsed: 10 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 28 November 2011 - 08:38 PM

Looks good, running better?

Edited by boopme, 28 November 2011 - 08:38 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 schat

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Posted 29 November 2011 - 12:10 AM

Everything looks good at this time. Thank you for your help.

#10 schat

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Posted 29 November 2011 - 09:07 AM

Should I change my online passwords now? Or can I let them be?

#11 boopme

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Posted 29 November 2011 - 10:01 AM

Great! Spyware.Passwords can easily steal your private data in order to gain easy profit, and then send it over the network to the hacker responsible,so chanke them.

. Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 schat

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Posted 29 November 2011 - 11:20 AM

Thank you very much for your help. Bleeping Computer is a tremendous resource for the internet community for security and data privacy issues.




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