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System Fix removed but still appearing?


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5 replies to this topic

#1 safesurfer

safesurfer

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Posted 22 November 2011 - 07:14 PM

Hi,

I removed System Fix from my laptop using malwarebytes anti-malware as instructed, but noticed that the System Fix icon is still appearing and is still listed among my programs. I ran the anti-malware scan again but it came up with 'no infected objects'. Despite this, I am concerned that System Fix is still on my laptop. Can I just remove it from my programs via the control panel in the usual way?

Edited by safesurfer, 23 November 2011 - 12:26 PM.


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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 22 November 2011 - 11:23 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 safesurfer

safesurfer
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  • Local time:01:26 AM

Posted 23 November 2011 - 03:39 PM

DDS txt file (DDS attach file and GMER file attached):

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by kevo at 19:27:55 on 2011-11-23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.1982.828 [GMT 0:00]
.
AV: Virgin Media Security Anti-Virus *Enabled/Updated* {A61154FD-4365-E00F-9A33-13A09AD54B56}
SP: Virgin Media Security Anti-Spyware *Enabled/Updated* {1D70B519-655F-EF81-A083-28D2E15201EB}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Virgin Media Security Firewall *Enabled* {9E2AD5D8-090A-E157-B16C-BA9564060C2D}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Virgin Media\Security\Fws.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Virgin Media\Security\AVG\Identity Protection\agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Virgin Media\Security\RpsSecurityAwareR.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Virgin Media\Security\rps.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManagerComHandler.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Napster\napster.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.myheritage.com
mStart Page = hxxp://search.myheritage.com
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: @c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2322.0\npwinext.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [Google Update] "c:\users\kevo\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Spotify] "c:\users\kevo\appdata\roaming\spotify\Spotify.exe" /uri spotify:autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Family Tree Builder Update] c:\program files\myheritage\bin\FTBCheckUpdates.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~2.lnk - c:\program files\adobe\reader 8.0\reader\AdobeCollabSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{CEA334AC-470E-4F67-9671-5D51D8CDE38D} : DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\kevo\appdata\roaming\mozilla\firefox\profiles\jdj16o0q.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npstrlnk.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\kevo\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RadialpointIDSEH;RadialpointIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-4-8 25608]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2011-4-19 21504]
R2 Radialpoint Security Services;Virgin Media Security;c:\program files\virgin media\security\RpsSecurityAwareR.exe [2010-1-4 165408]
R2 RadialpointIDSAgent;RadialpointIDSAgent;c:\program files\virgin media\security\avg\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-8 5832712]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-15 689464]
R2 WDDMService;WDDMService;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2010-9-8 237056]
R2 WDFME;WD File Management Engine;c:\program files\western digital\wd smartware\front parlor\wdfme\WDFME.exe [2010-9-8 1034752]
R2 WDSC;WD File Management Shadow Engine;c:\program files\western digital\wd smartware\front parlor\WDSC.exe [2010-9-8 484352]
R3 RadialpointIDSDriver;RadialpointIDSDriver;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSDriver.sys [2011-4-8 122376]
R3 RadialpointIDSFilter;RadialpointIDSFilter;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSfilter.sys [2011-4-8 30216]
R3 RadialpointIDSShim;RadialpointIDSShim;c:\program files\virgin media\security\avg\identity protection\agent\drivers\AVGIDSShim.sys [2011-4-8 27800]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-5-11 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-11-23 12:05:15 -------- d-----w- c:\users\kevo\appdata\local\{27BA0A08-5D19-4BB7-BCF9-FF2204CFBE2A}
2011-11-23 12:05:01 -------- d-----w- c:\users\kevo\appdata\local\{FA4F1B8B-E22F-4C11-939F-30435FB1056A}
2011-11-23 12:00:23 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8011d77a-6cf4-462b-984a-de78f2e6354b}\offreg.dll
2011-11-23 03:33:44 -------- d-----w- c:\users\kevo\appdata\local\{26386DC0-2282-4284-803A-036D39ED1141}
2011-11-23 03:33:32 -------- d-----w- c:\users\kevo\appdata\local\{881CF617-C7E5-47D2-9003-808B2877E585}
2011-11-22 19:10:51 -------- d-----w- c:\users\kevo\appdata\local\{9CA47B82-0C43-468A-887B-F9930FC71AD2}
2011-11-22 19:10:40 -------- d-----w- c:\users\kevo\appdata\local\{29944D49-A2D8-4150-9465-DD92C4A0B97B}
2011-11-22 17:01:35 -------- d-----w- c:\users\kevo\appdata\local\{34D60634-775E-43CC-9558-D92E2D86F4A7}
2011-11-22 17:01:23 -------- d-----w- c:\users\kevo\appdata\local\{E08E858F-824A-4636-BDF7-509AEC3E0FD8}
2011-11-22 15:22:27 -------- d-----w- c:\users\kevo\appdata\roaming\Malwarebytes
2011-11-22 15:22:15 -------- d-----w- c:\programdata\Malwarebytes
2011-11-22 15:22:11 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-22 15:22:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-11-22 13:37:07 -------- d-----w- c:\users\kevo\appdata\local\{AC65F9CA-B188-4510-936D-EDFDE907CC7C}
2011-11-22 13:36:42 -------- d-----w- c:\users\kevo\appdata\local\{979FB436-8452-41A8-8C16-F2D24320252A}
2011-11-22 13:24:42 387072 ----a-w- c:\programdata\dQqLFc7ImRKxuY.exe
2011-11-22 12:29:20 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8011d77a-6cf4-462b-984a-de78f2e6354b}\mpengine.dll
2011-11-22 12:21:22 -------- d-----w- c:\users\kevo\appdata\local\{6CA8399C-D314-4E15-A07C-D23CC9722843}
2011-11-22 12:21:08 -------- d-----w- c:\users\kevo\appdata\local\{2F51FFA2-B5F9-43FF-A024-FAEF5767DFAB}
2011-11-21 12:17:23 -------- d-----w- c:\users\kevo\appdata\local\{7DB26FCC-8869-4F97-9113-57A07CFD38EC}
2011-11-21 12:17:00 -------- d-----w- c:\users\kevo\appdata\local\{20A9B49A-58BE-4827-BE7D-29F4958245E1}
2011-11-20 15:00:59 -------- d-----w- c:\users\kevo\appdata\local\{47935062-3F6B-4356-82B1-F234919DAF01}
2011-11-20 15:00:48 -------- d-----w- c:\users\kevo\appdata\local\{2E9D5113-2C8A-44FF-99B1-3A88D3EB4FF6}
2011-11-19 17:08:20 -------- d-----w- c:\users\kevo\appdata\local\{15DE52D6-DA3B-4FA0-A7D2-1ED3A059B837}
2011-11-19 17:07:58 -------- d-----w- c:\users\kevo\appdata\local\{2412DD06-3C80-42D1-99DE-808DDBDDB603}
2011-11-18 09:46:18 -------- d-----w- c:\users\kevo\appdata\local\{31D22DA8-1E03-46C0-8F12-C555FF7AD6AE}
2011-11-18 09:45:57 -------- d-----w- c:\users\kevo\appdata\local\{F94827F9-4283-456B-A7E3-BFF31E0FB9E9}
2011-11-18 00:26:52 -------- d-----w- c:\users\kevo\appdata\local\{D467ADFE-3DF3-4962-B5BF-CE0EA69B045A}
2011-11-18 00:26:29 -------- d-----w- c:\users\kevo\appdata\local\{00CB5138-7551-4A5F-BF87-0E1FCB87B02D}
2011-11-17 12:10:58 -------- d-----w- c:\users\kevo\appdata\local\{BAC455FA-AAD6-4DE4-A8EF-317E4EBE5835}
2011-11-17 12:10:34 -------- d-----w- c:\users\kevo\appdata\local\{9FBD4128-312C-43B5-B036-1DB95892D1FE}
2011-11-17 03:00:07 -------- d-----w- c:\users\kevo\appdata\local\{5321CD41-DD4C-4052-849F-B9BEBBBE8EBC}
2011-11-17 02:59:45 -------- d-----w- c:\users\kevo\appdata\local\{FC3C440A-22DF-40F8-98F9-C7E3B97E2148}
2011-11-17 01:14:52 -------- d-----w- c:\users\kevo\appdata\local\{BA10EB5C-60C6-44A0-9E12-CFD1487F3D11}
2011-11-17 01:14:39 -------- d-----w- c:\users\kevo\appdata\local\{F5DA4B69-53C5-4E21-B3D9-4FCF360E88F7}
2011-11-16 17:00:43 -------- d-----w- c:\users\kevo\appdata\local\{346A9C56-0452-4240-8A60-DC25F274D7FE}
2011-11-16 17:00:32 -------- d-----w- c:\users\kevo\appdata\local\{16D3D3EB-54E6-458D-826E-3CFC069F17B9}
2011-11-16 12:09:42 -------- d-----w- c:\users\kevo\appdata\local\{7840B095-DC09-4800-ACAE-26BD5247976D}
2011-11-16 12:09:32 -------- d-----w- c:\users\kevo\appdata\local\{83BA1630-38DC-4349-8084-973346AC8665}
2011-11-15 11:46:27 -------- d-----w- c:\users\kevo\appdata\local\{539CC8C1-749B-4F63-BF14-0A1D5FCA1DE3}
2011-11-15 11:46:15 -------- d-----w- c:\users\kevo\appdata\local\{3E56852F-03A3-4C93-A03C-F6C7D4709EC8}
2011-11-13 15:20:42 -------- d-----w- c:\users\kevo\appdata\local\{00496104-A7C8-43CD-90CE-7CE9F8FB880D}
2011-11-13 15:20:20 -------- d-----w- c:\users\kevo\appdata\local\{90153EDF-2588-4D24-9E79-9F851E61AEDF}
2011-11-12 18:11:23 -------- d-----w- c:\users\kevo\appdata\local\{A547F0C2-06DE-4274-B0F8-4A5E0BCFFC96}
2011-11-12 18:11:01 -------- d-----w- c:\users\kevo\appdata\local\{23E75A05-2D85-4444-9FAE-EF75B633F091}
2011-11-12 08:35:05 -------- d-----w- c:\users\kevo\appdata\local\{43CB776B-A0DC-4753-B1FD-8FC409F83A65}
2011-11-12 08:34:43 -------- d-----w- c:\users\kevo\appdata\local\{2D0510AF-65E5-43DD-A043-C190134C0B02}
2011-11-11 12:52:54 -------- d-----w- c:\users\kevo\appdata\local\{005439CA-A348-4B4F-828C-40D937F7EE4F}
2011-11-11 12:52:30 -------- d-----w- c:\users\kevo\appdata\local\{6B639E62-345A-45D9-8163-D3B9DC68F484}
2011-11-11 12:28:26 -------- d-----w- c:\users\kevo\appdata\local\{5B2A7F3C-44E9-40D6-BBDE-019A8BC67687}
2011-11-11 12:28:16 -------- d-----w- c:\users\kevo\appdata\local\{3470D5D5-B3BB-4CC3-AF0F-9A46CB4EF591}
2011-11-10 22:57:21 -------- d-----w- c:\users\kevo\appdata\local\Spotify
2011-11-10 22:57:17 -------- d-----w- c:\users\kevo\appdata\roaming\Spotify
2011-11-10 15:25:02 -------- d-----w- c:\users\kevo\appdata\local\{EC8BE4F5-D732-4A5B-A01D-4BD6E6AC4BC9}
2011-11-10 15:24:40 -------- d-----w- c:\users\kevo\appdata\local\{C762A1FE-FBA8-4380-B995-5873899511D4}
2011-11-10 12:51:35 -------- d-----w- c:\users\kevo\appdata\local\{5EE97E33-1817-4A2B-9E9B-91FD9F163C1E}
2011-11-10 12:51:23 -------- d-----w- c:\users\kevo\appdata\local\{42CF1989-1434-4C50-8E0D-A805B113EAD5}
2011-11-09 14:45:43 -------- d-----w- c:\users\kevo\appdata\local\{3FC5B299-51DC-42AB-8994-79B714CBA89D}
2011-11-09 14:45:32 -------- d-----w- c:\users\kevo\appdata\local\{81C34FF0-D09C-4A7C-9700-EFB3C3E607A5}
2011-11-09 11:46:52 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-11-09 11:46:49 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 11:46:46 707584 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 11:39:29 -------- d-----w- c:\users\kevo\appdata\local\{CEC91EB2-23BD-4644-881C-FC00BF4905F4}
2011-11-09 11:39:27 -------- d-----w- c:\users\kevo\appdata\local\{1ACBA2FE-D838-4CF8-B1B7-79DCA80D0E3C}
2011-11-08 11:26:20 -------- d-----w- c:\users\kevo\appdata\local\{EE656790-869D-4252-B8AE-C23900CFDE29}
2011-11-08 11:26:07 -------- d-----w- c:\users\kevo\appdata\local\{6B9AD804-D411-4CF3-9F7C-C3538270DA19}
2011-11-07 12:47:53 -------- d-----w- c:\users\kevo\appdata\local\{F566AD7A-BF99-4DF9-992F-69328343DDA9}
2011-11-07 12:47:49 -------- d-----w- c:\users\kevo\appdata\local\{59A699D2-87A1-4529-A68D-40367D30D166}
2011-11-06 20:26:55 -------- d-----w- c:\users\kevo\appdata\local\{6D987B64-B1A4-4AA5-8FC4-9B567471E155}
2011-11-06 20:26:52 -------- d-----w- c:\users\kevo\appdata\local\{35779EDE-4449-4E82-A137-BF1A192E50B3}
2011-11-06 11:54:37 -------- d-----w- c:\users\kevo\appdata\local\{43E8AC07-C808-45D7-96D5-13DDE506BD28}
2011-11-06 11:54:33 -------- d-----w- c:\users\kevo\appdata\local\{CD2C0A57-2FF2-4F6D-83C9-4B1FFAA391BF}
2011-11-05 12:30:15 -------- d-----w- c:\users\kevo\appdata\local\{833A69D7-CB17-49F9-8407-86B73E2BB90E}
2011-11-05 12:30:01 -------- d-----w- c:\users\kevo\appdata\local\{778E79AB-F296-406B-BAC4-F59D3C3506D5}
2011-11-05 02:25:24 -------- d-----w- c:\users\kevo\appdata\local\{56594197-40E0-4E28-9BD4-8592D0039F4D}
2011-11-05 02:25:12 -------- d-----w- c:\users\kevo\appdata\local\{4EA3108E-1771-4F4B-9181-53C17F61BE63}
2011-11-04 08:53:46 -------- d-----w- c:\users\kevo\appdata\local\{06546C1E-7547-44D8-9B13-081EA2F90697}
2011-11-04 08:53:44 -------- d-----w- c:\users\kevo\appdata\local\{D06657A7-E5CC-4577-B1C7-DE526A418BBE}
2011-11-03 12:56:20 -------- d-----w- c:\users\kevo\appdata\local\{4AB4AEAE-1F11-42E0-B30C-4EAAB7ED7082}
2011-11-03 12:56:05 -------- d-----w- c:\users\kevo\appdata\local\{2586A5B5-149B-4F5A-A3C8-A6BF32CC7FCE}
2011-11-02 13:44:57 -------- d-----w- c:\users\kevo\appdata\local\{FFA95575-6993-402B-9036-93C345E2D956}
2011-11-02 13:44:42 -------- d-----w- c:\users\kevo\appdata\local\{05F60B68-792B-430E-8158-4720E5F49C57}
2011-11-01 14:56:48 -------- d-----w- c:\users\kevo\appdata\local\{2411BC80-9B85-49B3-80A6-0C2CBF79BF7D}
2011-11-01 14:56:32 -------- d-----w- c:\users\kevo\appdata\local\{EFE28D48-78FD-4F30-AD1F-75A4277CAF8C}
2011-10-30 10:16:35 -------- d-----w- c:\users\kevo\appdata\local\{57D743B7-DFB7-4757-BCCE-A76C780303D9}
2011-10-30 10:16:23 -------- d-----w- c:\users\kevo\appdata\local\{4CBEC667-0CD2-4FBD-A669-3D94318EB59D}
2011-10-29 12:25:51 -------- d-----w- c:\users\kevo\appdata\local\{97A2D78E-04BE-4F7C-85B6-A6A038B30C75}
2011-10-29 12:25:47 -------- d-----w- c:\users\kevo\appdata\local\{459E9153-D4E0-4241-A7E6-AE2D034C7598}
2011-10-28 08:05:50 -------- d-----w- c:\users\kevo\appdata\local\{D802FFE7-D02E-4B32-AE48-85BE07B0EF61}
2011-10-28 08:05:37 -------- d-----w- c:\users\kevo\appdata\local\{75CAF7AA-6D8D-4E89-90E6-C7A350AAE91E}
2011-10-28 00:45:14 -------- d-----w- c:\users\kevo\appdata\local\{E28314E6-3F59-4CF5-9478-7B1338E4522C}
2011-10-28 00:45:00 -------- d-----w- c:\users\kevo\appdata\local\{ADA74EAD-7CA4-45A7-B416-465349F1AD60}
2011-10-26 08:15:35 -------- d-----w- c:\users\kevo\appdata\local\{42503DEF-A825-4846-9559-52B29EA134E0}
2011-10-26 08:15:22 -------- d-----w- c:\users\kevo\appdata\local\{A19188CF-885F-45BD-B887-71AB5A51C06F}
2011-10-25 18:50:21 -------- d-----w- c:\users\kevo\appdata\local\{6B17627E-3D40-4F54-8666-366A7F0413CC}
2011-10-25 18:50:18 -------- d-----w- c:\users\kevo\appdata\local\{EFD03994-52BA-4A3B-ACEF-AF6F7EB1690C}
2011-10-25 08:24:44 -------- d-----w- c:\users\kevo\appdata\local\{A658D5FF-808B-4521-B39F-3FFF2CEFA5E8}
2011-10-25 08:24:30 -------- d-----w- c:\users\kevo\appdata\local\{459C1E68-D177-49CC-AAC2-74BD6D17081D}
.
==================== Find3M ====================
.
2011-09-15 11:21:52 403472 ----a-w- c:\windows\system32\FTBSaver.scr
2011-09-06 13:30:12 2043392 ----a-w- c:\windows\system32\win32k.sys
2011-09-01 02:35:59 1798144 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 02:28:15 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 02:22:54 2382848 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 19:28:20.96 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:02:26 AM

Posted 26 November 2011 - 10:05 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:02:26 AM

Posted 29 November 2011 - 05:47 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:26 AM

Posted 02 December 2011 - 08:54 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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