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Extremely Slow Download speed, Chrome acts weird


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11 replies to this topic

#1 korniceman3000

korniceman3000

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  • 186 posts
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  • Local time:02:23 AM

Posted 22 November 2011 - 03:25 PM

Hi,

I am not sure what is wrong with my browser and whether I am infected with a virus. My internet was working fine yesterday downloading at about 159 KB/s but today everything is downloading at less than 15 KB/s. This all happened when my browser suddenly took me to this adfoc website and the next thing I know, everything I download is extremely slow. I have scanned the computer using MBAM, Superantispyware, Avast, and Avira but all have shown up negative for viruses. My DSL provider performed a line test and said the line was fully operating and functional. I was able to confirm that because when I downloaded a file via torrent, it reached speeds in excess of 145 KB/s. However, whenever I try downloading anything using Chrome, Firefox, Opera, and IE, it downloads at 20 KB/s or less like it is either being blocked or filtered through something. I am running Windows Vista and this problem occurs in Chrome, IE, Firefox, and Opera. For some reason, CPU usage seems to be quite high but the task manager doesn't show what is causing it. Also, my dsl is connected directly from the modem to the laptop and there is no router.

PLEASE HELP! I have no idea what to do!

Thank for the assistance. Your help is greatly appreciated!!
Best regards

Edited by korniceman3000, 22 November 2011 - 05:03 PM.


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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Location:Daly City, CA
  • Local time:11:23 PM

Posted 23 November 2011 - 12:41 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

My Website

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#3 korniceman3000

korniceman3000
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Posted 23 November 2011 - 03:26 PM

Hi Broni and thank for the response!

Please find the requested logs below. I am currently still running the GMER scan and will update this once it has been complete.

Thank you for the help. It is much appreciated!

UPDATE:

Not really sure what happened. I left the room for 10 minutes and when I returned, computer said something about Windows not shutting down properly and upon restart, I received a Microsoft notification pop-up stating that Windows had recovered from an unexpected shutdown with the following problem details. Please advise. Thank you!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: D6000008
BCP2: 00000000
BCP3: BFBA43CB
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini112311-01.dmp
C:\Users\Justin T Leung\AppData\Local\temp\WER-44678-0.sysdata.xml
C:\Users\Justin T Leung\AppData\Local\temp\WER4317.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409




Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is disabled!)
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Avira AntiVir Personal - Free Antivirus
ESET Online Scanner v3
Bulb Avatar Presets
WMI entry may not exist for antivirus; attempting automatic update.
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
CCleaner
Java™ 6 Update 29
Java™ 6 Update 5
Out of date Java installed!
Adobe Flash Player ( 10.2.153.1) Flash Player Out of Date!
Adobe Reader X (10.0.1) Adobe Reader Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````



+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

========================= IP Configuration: ================================

Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Connected)
Atheros AR928x Wireless Network Adapter = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : JustinTLeung-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Broadband Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadband Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 66.32.2.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 207.69.188.187
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : solutionip.com
Description . . . . . . . . . . . : Atheros AR928x Wireless Network Adapter
Physical Address. . . . . . . . . : 00-22-43-32-33-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-24-8C-01-BC-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f90b:16c5:d903:f087%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 23, 2011 1:28:32 PM
Lease Expires . . . . . . . . . . : Saturday, November 26, 2011 1:28:31 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251667284
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-E3-AA-56-00-24-8C-01-BC-6B
DNS Servers . . . . . . . . . . . : 207.69.188.185
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{96C226FD-711C-4E10-8B6C-F705E942C9B1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2889:e4c:bddf:c05e(Preferred)
Link-local IPv6 Address . . . . . : fe80::2889:e4c:bddf:c05e%13(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.solutionip.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 25:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 27:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 30:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 31:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 32:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 33:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4220:2e3::4220:2e3(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 207.69.188.187
207.69.188.186
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: rns3.earthlink.net
Address: 207.69.188.187

Name: google.com
Addresses: 72.14.204.105
72.14.204.147
72.14.204.99
72.14.204.104
72.14.204.103



Pinging google.com [72.14.204.103] with 32 bytes of data:

Reply from 72.14.204.103: bytes=32 time=45ms TTL=56

Reply from 72.14.204.103: bytes=32 time=47ms TTL=56



Ping statistics for 72.14.204.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 45ms, Maximum = 47ms, Average = 46ms

Server: rns3.earthlink.net
Address: 207.69.188.187

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:

Reply from 72.30.2.43: bytes=32 time=85ms TTL=56

Reply from 72.30.2.43: bytes=32 time=83ms TTL=56



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 83ms, Maximum = 85ms, Average = 84ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
41 ........................... Broadband Connection
12 ...00 22 43 32 33 7c ...... Atheros AR928x Wireless Network Adapter
10 ...00 24 8c 01 bc 6b ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.{96C226FD-711C-4E10-8B6C-F705E942C9B1}
20 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
18 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
17 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
19 ...00 00 00 00 00 00 00 e0 isatap.solutionip.com
22 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
21 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
23 ...00 00 00 00 00 00 00 e0 isatap.{2BE44737-DD1F-40A2-9301-A6EA3D290971}
28 ...00 00 00 00 00 00 00 e0 isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
27 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
29 ...00 00 00 00 00 00 00 e0 isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
30 ...00 00 00 00 00 00 00 e0 isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
33 ...00 00 00 00 00 00 00 e0 isatap.{97090ED9-EC59-49EC-9DCF-BCD8D2730BF2}
32 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
42 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #12
34 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
43 ...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.33 4245
0.0.0.0 0.0.0.0 On-link 66.32.2.227 21
66.32.2.227 255.255.255.255 On-link 66.32.2.227 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 4531
127.0.0.1 255.255.255.255 On-link 127.0.0.1 4531
127.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
192.168.1.0 255.255.255.0 On-link 192.168.1.33 4501
192.168.1.33 255.255.255.255 On-link 192.168.1.33 4501
192.168.1.255 255.255.255.255 On-link 192.168.1.33 4501
224.0.0.0 240.0.0.0 On-link 127.0.0.1 4531
224.0.0.0 240.0.0.0 On-link 192.168.1.33 4502
224.0.0.0 240.0.0.0 On-link 66.32.2.227 21
255.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
255.255.255.255 255.255.255.255 On-link 192.168.1.33 4501
255.255.255.255 255.255.255.255 On-link 66.32.2.227 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
43 1125 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
13 18 2001::/32 On-link
13 266 2001:0:4137:9e76:2889:e4c:bddf:c05e/128
On-link
43 1025 2002::/16 On-link
43 281 2002:4220:2e3::4220:2e3/128
On-link
10 276 fe80::/64 On-link
13 266 fe80::/64 On-link
13 266 fe80::2889:e4c:bddf:c05e/128
On-link
10 276 fe80::f90b:16c5:d903:f087/128
On-link
1 306 ff00::/8 On-link
13 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 06 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 07 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 08 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [280232] (Avira GmbH)
Catalog9 02 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [280232] (Avira GmbH)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [280232] (Avira GmbH)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/23/2011 01:28:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2574672

Error: (11/23/2011 01:28:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2574672

Error: (11/23/2011 01:28:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 01:28:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2573658

Error: (11/23/2011 01:28:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2573658

Error: (11/23/2011 01:28:19 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 01:28:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2572534

Error: (11/23/2011 01:28:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2572534

Error: (11/23/2011 01:28:18 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 01:28:13 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2567901


System errors:
=============
Error: (11/23/2011 09:30:02 AM) (Source: Service Control Manager) (User: )
Description: Nsynas32%%20

Error: (11/23/2011 09:30:02 AM) (Source: Service Control Manager) (User: )
Description: TCP/IP NetBIOS HelperNetBT

Error: (11/23/2011 09:29:15 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: SYSTEM)
Description: C:\Windows\system32\athihvs.dll126

Error: (11/22/2011 06:08:28 PM) (Source: Service Control Manager) (User: )
Description: Nsynas32%%20

Error: (11/22/2011 06:08:28 PM) (Source: Service Control Manager) (User: )
Description: TCP/IP NetBIOS HelperNetBT

Error: (11/22/2011 06:07:27 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: SYSTEM)
Description: C:\Windows\system32\athihvs.dll126

Error: (11/22/2011 04:58:46 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.33 for the Network Card with network address 00248C01BC6B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (11/22/2011 02:44:12 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.33 for the Network Card with network address 00248C01BC6B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (11/22/2011 02:22:43 PM) (Source: Service Control Manager) (User: )
Description: Nsynas32%%20

Error: (11/22/2011 02:22:43 PM) (Source: Service Control Manager) (User: )
Description: TCP/IP NetBIOS HelperNetBT


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

µTorrent (Version: 2.2.1)
7-Zip 4.65
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Addictive Drums 1.5.2
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 10 Plugin (Version: 10.2.153.1)
Adobe Photoshop 7.0 (Version: 7.0)
Adobe Reader X (10.0.1) (Version: 10.0.1)
AmpegSVX (Version: 1.1.0)
ampLion Demo 1.0.2
AmpliTube 3 (Version: 3.0.1)
AmpliTube Fender (Version: 1.0.0)
AmpliTube Jimi Hendrix (Version: 1.0.1)
AmpliTube Metal (Version: 1.0.0)
AmpliTube2 (Version: 2.1.0)
Apple Application Support (Version: 1.2.1)
Apple Mobile Device Support (Version: 3.0.0.102)
Apple Software Update (Version: 2.1.1.116)
Applied Acoustics Systems - Strum Electric GS-1 v1.0
apTrigga2 2.3.2 (Version: 2.3.2)
Ask Toolbar (Version: 1.12.2.0)
ATK Hotkey (Version: 1.00.0044)
Audacity 1.2.6
avast! Free Antivirus (Version: 6.0.1289.0)
Avira AntiVir Personal - Free Antivirus (Version: 10.2.0.704)
AviSynth 2.5
BiFilter v2.2
Big Fish Audio Raging Guitars
Bonjour (Version: 2.0.0.34)
Bulb Avatar Presets (Version: 1.0.0)
bx_boom 1.2.4
bx_digital V2 2.1.5
bx_hybrid 1.0.6
bx_shredspread 1.1.3
bx_XL 1.1.2
Cakewalk Rapture 1.2.1 (Version: 1.2.1.0)
CCleaner (Version: 3.05)
ComicRack v0.9.133 (Version: v0.9.133)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
ConvertXtoDVD 4.0.9.322 (Version: 4.0.9.322)
CyberLink Power2Go (Version: 5.5.4316)
DDMF ColourEQ VST v1.12
DDMF IIEQPro VST v2.1.1
DDMF LP10 VST v3.2.2
DDMF NoLimits Lookahead Limiter VST v1.0
DDMF NYCompressor VST v1.2.1
DDMF StereooeretS VST v1.1
Devine Machine Lucifer VST v2.1
Devine Machine V-Minion VST v1.0
Disketch CD Label Software
DoremiSoft RM to AVI Converter 1.0 (Version: 1.0)
Drumtracker (Version: 1.0.2)
ElastikStandalone (Version: 1.05.0203)
ElastikVst (Version: 1.05.0203)
Elevayta Extra Boy v4.91d VST
Elevayta Space Boy v4.90d VST
Elevayta Wider Boy v4.92d VST
eMule
ESET Online Scanner v3
Express Burn
Express Rip
EZdrummer (Version: 1.1.5)
EZmix (Version: 1.0.2)
EZXCocktail (Version: 1.0)
EZXMetalHeads (Version: 1.0.0)
EZXMetalMachine (Version: 1.0.0)
EZXTheClassic part1 (Version: 1.0.0)
EZXTheClassic part2 (Version: 1.0.0)
FL Studio v7.0
Focusrite Midnignt Suite VST RTAS v1.1
Freemake Video Converter version 2.3.0 (Version: 2.3.0)
Gateway Games (Version: 1.0.0.52)
Gateway Recovery Management (Version: 3.1.3003)
GEAR driver installer for x86 Win2K (Version: 5.005.3)
Gigaget
GiPo@MoveOnBoot 1.9.5 (Version: 1.9.5)
Golden Records Vinyl to CD Converter
Google Desktop (Version: 5.7.0808.07150)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2308.2056)
Google Update Helper (Version: 1.3.21.79)
Groove Monkee Metal
Groove Monkee Rock
Guitar Pro 6
Heavyocity Evolve
HijackThis 2.0.2 (Version: 2.0.2)
HP LaserJet P1000 series
HPCarePackCore (Version: 10.0.0.1)
HPCarePackProducts (Version: 1.0.0.1)
HPSSupply (Version: 2.1.1.0000)
IL Download Manager
IL Juice Pack
IL Slicex
Intel® Graphics Media Accelerator Driver
Interlok driver setup x32 (Version: 5.9.5)
iPod Video Converter 3 (Version: 3.1.5.0430b)
iTunes (Version: 9.1.0.79)
iZotope Alloy (Version: 1.00)
iZotope iDrum (Version: 1.61)
iZotope iDrum Factory Content (Version: 1.50)
iZotope Ozone 3 (Version: 3.05)
iZotope Ozone 4 (Version: 4.00)
iZotope pHATmatik PRO (Version: 1.50)
iZotope Spectron (Version: 1.05)
iZotope Stutter Edit (Version: 1.00)
Jamstix 2.2.1 Update (Version: 2.2.1)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Java™ 6 Update 5 (Version: 1.6.0.50)
K-Lite Codec Pack 6.1.0 (Full) (Version: 6.1.0)
Kazrog LLC Recabinet 3 VST v3.0.0
LADSPA_plugins-win-0.4.15
LAME v3.98.2 for Audacity
Library of the Extreme (Version: 1.0.0)
Library of the Extreme II (Version: 1.0.0)
Line 6 Uninstaller (Version: )
Longcat H3D Binaural Spatializer VST v1.0.0
Magic ISO Maker v5.5 (build 0273)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Maximus
MediaInfo 0.7.33 (Version: 0.7.33)
Metal EZmix pack (Version: 1.0.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Automated Troubleshooting Services Shim
Microsoft Fix it Center (Version: 1.0.0080)
Microsoft Money Essentials (Version: 16)
Microsoft Money Shared Libraries (Version: 16.0.0.705)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MiPony 1.2.0 (Version: 1.2.0)
Monster MIDI Fills Pack (Version: 1.0.0)
Monster MIDI Package (Version: 1.0.0)
Mozilla Firefox 4.0.1 (x86 en-US) (Version: 4.0.1)
MrvlUsgTracking (Version: 1.0.7)
MSRSD v4.24
Multimedia Card Reader (Version: 1.01.0000.00)
Native Instruments Abbey Road Modern Drums
Native Instruments Abbey Road Modern Drums (Version: 1.0.0.002)
Native Instruments Compilation Vol. 1
Native Instruments Compilation Vol. 1 (Version: 1.0.0.001)
Native Instruments Controller Editor
Native Instruments Controller Editor (Version: 1.1.1.189)
Native Instruments Guitar Rig 4
Native Instruments Guitar Rig 4 (Version: 4.0.7.960)
Native Instruments Kontakt 3
Native Instruments Kontakt 4
Native Instruments Kontakt 4 (Version: 4.0.2.2813)
Native Instruments Kontakt 4 (Version: 4.2.2.4504)
Native Instruments Kontakt 4 Demo Content
Native Instruments Kontakt 4 Demo Content (Version: )
Native Instruments Kontakt 5
Native Instruments Kontakt 5 (Version: 5.0.0.5133)
Native Instruments Kore Player
Native Instruments Kore Player (Version: 2.1.0.9)
Native Instruments Scarbee Funk Guitarist
Native Instruments Scarbee Funk Guitarist (Version: 1.0.0.001)
Native Instruments Service Center
Native Instruments Service Center (Version: 2.2.6.676)
Native Instruments Urban Arsenal
Native Instruments Urban Arsenal 2
Native Instruments Urban Arsenal 2 (Version: 1.0.0.004)
Nomad Factory Rock Amp Legends VST v1.0
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Opera 11.50 (Version: 11.50.1074)
Orbit Downloader
PeerGuardian 2.0 (Version: 2.1.0.2)
Photo Transport (Version: 1.0.2)
PreSonus Studio One (Version: 1.0.0.9920)
Prism Video Converter
Process Hacker 2.14 (Version: 2.14)
ProjectSAM Symphobia 2
ProjectSAM Symphobia 2 (Version: 1.0.0.001)
QuickTime (Version: 7.66.71.0)
RapidCRC 0.6.1 (Version: 0.6.1)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealStrat 1.0
Realtek 8169 8168 8101E 8102E Ethernet Driver (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.5730)
RealUpgrade 1.1 (Version: 1.1.0)
REAPER
Redwirez mixIR2 version 1.0.171 (Version: 1.0.171)
reFX Nexus 1.0.0 (Version: 1.0.0)
reFX Nexus 1.0.9
reFX Nexus 1.4.0
ReValver
ReValver Mk III
rgc:audio z3ta+ 1.5 (Version: 1.5)
RMVB Converter 1.8
Rock EZmix pack (Version: 1.0.0)
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
SampleTank 2.5 (Version: 2.5.0)
Sandboxie 3.54 (32-bit)
Secunia PSI
sfArk
SFPack
SHOUTcast Source DSP 1.9.1 (remove only)
Shred 1.06
Softube Bass Amp Room VST RTAS v1.0.2
Softube Metal Amp Room VST RTAS v1.1.5
Softube Vintage Amp Room VST RTAS v1.0.8
Songwriters Pack 3 (Version: 1.0.0)
SONiVOX DVI Les Paul
Spybot - Search & Destroy (Version: 1.6.2)
SpywareBlaster 4.4 (Version: 4.4.0)
Steinberg Cubase SE
Steinberg Virtual Guitarist 2
Studio Devil AMP
Studio Instruments 1.0 (Version: 1.0)
Sugar Bytes Turnado 1.0.1 (Version: 1.0.1)
SUPERAntiSpyware (Version: 4.38.1004)
Superior Drummer Installer (Version: 2.2.1)
Switch Sound File Converter
Synaptics Pointing Device Driver (Version: 11.1.22.0)
Syncrosoft's License Control
T-RackS 3 Deluxe (Version: 1.0.0)
Torq 2.0 (Version: 2.00.13969)
TreeSize Free V2.4 (Version: 2.4)
Tune Smithy 3 (remove only)
USB 2.0 1.3M UVC WebCam
Vertigo VSC-2 1.0
Vir2 Instruments VI.ONE
Virtual DJ - Atomix Productions
VirtualCloneDrive
VLC media player 1.0.1 (Version: 1.0.1)
Voxengo Soniformer VST 2.6
Wave Arts FinalPlug DX VST RTAS v5.06
Wave Arts MasterVerb DX VST RTAS v5.07
Wave Arts MultiDynamics DX VST RTAS v5.06
WaveArts TrackPlug DX VST RTAS v5.06
WavePad Sound Editor
Waves Diamond Bundle v5.2
Waves GTR 3 (Version: 1.0)
WD SmartWare (Version: 1.4.1.1)
WIDCOMM Bluetooth Software (Version: 5.2.0.500)
Winamp (Version: 5.572 )
WinAVI Video Converter
Windows Live Messenger (Version: 8.1.0178.00)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR archiver
WOK CLOCKWOrK Vintage Stepsequencer VST v1.0
WOK D-Arp dual MIDI Arpeggiator VST v1.0
WOK EFU-1 Echo Freeze Unit VST v1.0
WOK Flexfilterbank 2 VST v2.1

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 3036.41 MB
Available physical RAM: 1309.29 MB
Total Pagefile: 6281.09 MB
Available Pagefile: 4053.58 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.56 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:222.88 GB) (Free:26.83 GB) NTFS

========================= Users: ========================================

User accounts for \\JUSTINTLEUNG-PC

Administrator ASPNET Guest
Justin T Leung


**** End of log ****



+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++



Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8226

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

11/23/2011 1:52:30 PM
mbam-log-2011-11-23 (13-52-29).txt

Scan type: Quick scan
Objects scanned: 196957
Time elapsed: 7 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by korniceman3000, 23 November 2011 - 04:42 PM.


#4 Broni

Broni

    The Coolest BC Computer


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Posted 23 November 2011 - 09:09 PM

I still need GMER log.

You're running two AV programs, Avast and Avira.
You must uninstall one of them.
Your choice.

Also, uninstall Ask Toolbar, typical foistware.

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#5 korniceman3000

korniceman3000
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Posted 24 November 2011 - 02:35 PM

Hi Broni and thank you for the response.

I'll re-run GMER again and see what happens.

I don't think I can uninstall Ask Toolbar as it came bundled with Avira as part of the webguard system and there isn't an uninstall.exe in the Ask.com folder and the program isn't listed in Programs & Features either. Is it possible to keep both antivirus programs installed as long as I only have one that is activated? Most people on Bleeping Computer recommend keeping Avira since it has better scan recognition but you also said the Ask toolbar was foistware.

I'll update this as soon as I get the GMER log.
Thanks!

UPDATE: Please find the GMER Log below. I had to upload it to mediafire because the log was too long and couldn't be posted. Sorry about the inconvenience.

http://www.mediafire.com/?6de3zzjjnsnod9l

Edited by korniceman3000, 24 November 2011 - 03:16 PM.


#6 Broni

Broni

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Posted 24 November 2011 - 04:48 PM

Here is how to get rid of Ask Toolbar: http://www.raymond.cc/blog/archives/2011/07/11/disable-avira-searchfree-ask-com-toolbar-popup-nag-alert/

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#7 korniceman3000

korniceman3000
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Posted 25 November 2011 - 03:10 PM

Hi Broni,

Thank you for the help! It is much appreciated! Still haven't successfully removed the ask toolbar yet but working on it LOL! I must have followed the procedure incorrectly... Luckily, the ask toolbar isn't available on either Chrome, Opera, or Firefox browsers and only appears to be installed on IE (which I never use).

Please find the Rootkit Unhooker report log below.

Thank you again for the assistance!

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8EE07000 C:\Windows\system32\DRIVERS\igdkmd32.sys 9555968 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82A40000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x82A40000 PnpManager 3907584 bytes
0x82A40000 RAW 3907584 bytes
0x82A40000 WMIxWDM 3907584 bytes
0x8FE05000 C:\Windows\system32\drivers\RTKVHDA.sys 2228224 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x9C440000 Win32k 2113536 bytes
0x9C440000 C:\Windows\System32\win32k.sys 2113536 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x90405000 C:\Windows\system32\DRIVERS\snp2uvc.sys 1773568 bytes (-, UVC Camera Streaming Driver)
0x8B00D000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x8AC0D000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8AE03000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x8F8BA000 C:\Windows\system32\DRIVERS\athr.sys 933888 bytes (Atheros Communications, Inc., Atheros Extensible Wireless LAN device driver)
0x804D5000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xC6E00000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x9165C000 C:\Windows\System32\Drivers\dump_iaStor.sys 888832 bytes
0x8AA09000 C:\Windows\system32\DRIVERS\iaStor.sys 888832 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x8AF08000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8F724000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8F80B000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x80604000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x8AB8A000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x900DE000 C:\Windows\System32\Drivers\aswSnx.SYS 458752 bytes (AVAST Software, avast! Virtualization Driver)
0x8040B000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xBE801000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xBE972000 C:\Windows\System32\DRIVERS\srv.sys 323584 bytes (Microsoft Corporation, Server driver)
0x91602000 C:\Windows\System32\Drivers\aswSP.SYS 315392 bytes (AVAST Software, avast! self protection module)
0x9C690000 C:\Windows\System32\ATMFD.DLL 315392 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x80736000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8FCBC000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8068D000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x80494000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x80790000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8AD7E000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8FD3F000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8AD43000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0xBE8F9000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8B11D000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x91769000 C:\Windows\system32\drivers\aswMonFlt.sys 229376 bytes (AVAST Software, avast! File System Minifilter for Windows 2003/Vista)
0x8FC76000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x82A0D000 ACPI_HAL 208896 bytes
0x82A0D000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8AB20000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8F9BC000 C:\Windows\system32\DRIVERS\SynTP.sys 196608 bytes (Synaptics, Inc., Synaptics Touchpad Driver)
0x8ADBC000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x90025000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8AD18000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8FC35000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0x8FDCD000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0xBE94A000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8FDA6000 C:\Windows\system32\DRIVERS\avipbb.sys 159744 bytes (Avira GmbH, Avira Driver for Security Enhancement)
0x8B16D000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x806E4000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8FC0D000 C:\Windows\system32\DRIVERS\SCSIPORT.SYS 155648 bytes (Microsoft Corporation, SCSI Port Driver)
0x90052000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x805B5000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8F898000 C:\Windows\system32\DRIVERS\Rtlh86.sys 139264 bytes (Realtek Corporation , Realtek 8101E/8168/8169 NDIS6 32-bit Driver )
0x8FD17000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x8B1A5000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x90077000 C:\Windows\system32\drivers\IntcHdmi.sys 135168 bytes (Intel® Corporation, Intel® High Definition Audio HDMI)
0xBE8B9000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x917BB000 C:\Program Files\Sandboxie\SbieDrv.sys 135168 bytes (SANDBOXIE L.T.D, Sandboxie Kernel Mode Driver)
0x9014E000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xBE8DA000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8AAEA000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x8AB6C000 C:\Windows\System32\Drivers\TPkd.sys 122880 bytes (PACE Anti-Piracy, Inc., InterLok system file)
0xBE86E000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x8AEED000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x9174E000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xBE88B000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8AFE1000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBE932000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x917A1000 C:\Windows\system32\DRIVERS\avgntflt.sys 94208 bytes (Avira GmbH, Avira Minifilter Driver)
0x8FD8F000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x807D1000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x900C7000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xC6EE8000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x901D6000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x90191000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xBE8A4000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x805D8000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x807E8000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x901B2000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8F99E000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x8AFB8000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8FD04000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8B194000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8FCAB000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8047B000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8AB52000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0xC6F13000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0x917DC000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x80780000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x805ED000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x8B1F0000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x9173F000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x8B15E000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x8070B000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8ADEB000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8F7DB000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x80727000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x9C680000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x901EC000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x9017A000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8AB12000 C:\Windows\system32\drivers\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x9164F000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x905B6000 C:\Windows\system32\DRIVERS\STREAM.SYS 53248 bytes (Microsoft Corporation, WDM CODEC Class Device Driver 2.0)
0x8FC69000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x80680000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8AC00000 C:\Windows\System32\Drivers\pcouffin.sys 49152 bytes (VSO Software, low level access layer for CD/DVD/BD devices)
0xC6EFE000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8FC01000 C:\Windows\system32\DRIVERS\VClone.sys 49152 bytes (Elaborate Bytes AG, VirtualCloneCD Driver)
0x905E1000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8F7C4000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x901A7000 C:\Windows\System32\Drivers\aswTdi.SYS 45056 bytes (AVAST Software, avast! TDI Filter Driver)
0x8F9B1000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8F9EE000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x9016F000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8B000000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8F7F2000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8B1DC000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8F7D0000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8071D000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x91735000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8FD85000 C:\Windows\System32\Drivers\ElbyCDIO.sys 40960 bytes (Elaborate Bytes AG, ElbyCD Windows NT/2000/XP I/O driver)
0x8F800000 C:\Windows\System32\Drivers\GEARAspiWDM.sys 40960 bytes (GEAR Software Inc., CD DVD Filter)
0x8AB08000 C:\Windows\system32\drivers\msahci.sys 40960 bytes (Microsoft Corporation, MS AHCI 1.0 Standard Driver)
0x8FC5F000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x917EC000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8FD7B000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8AB62000 C:\Windows\System32\Drivers\PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xC6EDE000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xC6F32000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x8B1C6000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x905CA000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0xC6F0A000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x90188000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x9C660000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8B1E7000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x806D3000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x901CD000 C:\Windows\system32\drivers\ws2ifsl.sys 36864 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0x8AAE2000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8F7EA000 C:\Windows\system32\DRIVERS\ATKACPI.sys 32768 bytes (ATK0100, ATK0100 ACPI Utility)
0x8048C000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0xC6F2A000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x806DC000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x905ED000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x905F5000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8B156000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x901C6000 C:\Windows\System32\Drivers\aswRdr.SYS 28672 bytes (AVAST Software, avast! TDI RDR Driver)
0x905DA000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x900B1000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBE9C4000 C:\Windows\system32\drivers\int15.sys 28672 bytes (Acer, Inc., int15)
0x80404000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xC6F23000 C:\Windows\system32\DRIVERS\NuidFltr.sys 28672 bytes (Microsoft Corporation, Filter Driver for Microsoft Hardware HID Non-User Input Data)
0x905D3000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x905C3000 C:\Windows\system32\DRIVERS\sncduvc.SYS 28672 bytes (-, USBCAMD for Sonix UVC)
0x8FD39000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0x901FA000 C:\Windows\system32\DRIVERS\ssmdrv.sys 24576 bytes (Avira GmbH, AVIRA SnapShot Driver)
0x8F9F9000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x917B8000 C:\Windows\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
0x8071A000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x905FD000 C:\Program Files\Avira\AntiVir Desktop\avgio.sys 8192 bytes (Avira GmbH, Avira AntiVir Support for Minifilter)
0x8FC33000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8F9EC000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================

#8 Broni

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Posted 25 November 2011 - 08:35 PM

Did you uninstall one of your AV programs?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#9 korniceman3000

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Posted 26 November 2011 - 05:05 PM

Hi Broni and thank you for the help.

Sorry about the delay. Eset seems to be giving me a bit of a problem. I had to restart a few times after it froze and the first few rounds took at least 6 hours. I will update as soon as I complete the scan. For the moment, I have disabled both Avira and Avast.

Thank you for your patience. Sorry about the inconvenience.

UPDATE: After the 4th scan, it finally completed. Please find the results below. Thanks again for the help. It is much appreciated. Best regards - JTL


C:\Sandbox\Justin_T_Leung\DefaultBox\user\current\AppData\Local\Temp\jar_cache309644785034479001.tmp Java/TrojanDownloader.OpenStream.NCM trojan
C:\Sandbox\Justin_T_Leung\DefaultBox\user\current\AppData\Local\Temp\jar_cache5739159771891012181.tmp a variant of Java/TrojanDownloader.OpenStream.NCM trojan
C:\Sandbox\Justin_T_Leung\DefaultBox\user\current\AppData\Local\Temp\jar_cache6023139165804530531.tmp Java/TrojanDownloader.OpenStream.NCM trojan

Edited by korniceman3000, 26 November 2011 - 05:24 PM.


#10 Broni

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Posted 26 November 2011 - 07:04 PM

I have disabled both Avira and Avast.

No. You have to UNINSTALL one of them and keep the other.

Uninstall Java™ 6 Update 5.

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.


Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/04/27/download-the-latest-adobe-flash-for-firefox-and-ie-without-any-extras/

=======================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#11 korniceman3000

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Posted 27 November 2011 - 03:20 PM

Hi Broni (^__^)!

Thank you so much for all your help and assistance! It is greatly appreciated!! I will update Adobe and uninstall the old Java updates and uninstall either Avira or Avast (still can't decide which one I should keep LOL!). As you suggested, I have installed both psi and Web Of Trust (awesome recommendations!!)

Thank you again for all the advice and for helping me resolve the issue!!
Take care and Best regards!
JTL

#12 Broni

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Posted 27 November 2011 - 03:37 PM

You're very welcome Posted Image

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