Posted 22 November 2011 - 11:10 AM
I'm trying figure out what's going on with data files I pulled off a hard drive.
It's a Gateway NV53 series laptop, with an AMD processor.
I pulled the hard drive and connected it to one of my laptops at home, which runs Windows Vista. I scanned the hard drive with NOD32 and Malwarebytes Anti-malware. The OS was infected with the Hotbar trojan, which I cleaned.
Before I scanned, I backed up the customer's data in the User folder. Here's where it gets weird.
The data that I retrieved is not visible under Windows Vista, or in another laptop I own which runs Windows 7 Home Premium. But the data is visible on two other computers I own - one that runs Windows XP, and another that runs Ubuntu Linux 11.04.
Here's my question: what is going on in Vista and Windows 7 that is keeping me from viewing the data files? I'm sure it's something simple, like a setting. I wanted to run this scenario past you guys in here to see if you might know what's going on.
Hope you can help. Thanks.