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Fake antivirus program window


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#1 jerseydevil

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Posted 21 November 2011 - 08:23 PM

Hello, i have been experiencing a lot of new issues with my pc lately. It's been running slower, not booting properly and I sometimes get redirected from my yahoo searches. Well, all of that is small potatoes compared to what happened yesterday. I started it up, and a window came up that looked like antivirus interface, and it was running a scan. I tried to close it but couldn't. Meanwhile, those little warnings keep popping up by the clock/speaker bar. I could not get on line or bring up the task manager or control panel. I am able to open my computer and upload pics from my iPod. I run xp pro. I spoke to a friend who recommends I wipe it clean and reload xp. I want to know if I can remove this thing and what should I do about the two other drives I had in this machine recently that may be infected? I can provide more info on demand and send a pic of the interface window if it
helps. Thanks

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#2 jerseydevil

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Posted 21 November 2011 - 09:31 PM

Thought I should add, it looks like a windows security program. I see others had this problem. Should worry about zip drives and storing my files on cd if I reinstall xp? Would the virus be transported with them?

#3 Broni

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Posted 21 November 2011 - 11:09 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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