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Where is this file coming from?

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1 reply to this topic

#1 derek.ellis


  • Members
  • 57 posts
  • Local time:08:50 AM

Posted 21 November 2011 - 07:38 PM

I have a file that is showing up on my desktop labeled "hs_err_pid6608" it is written in notepad.
This is happeing on both of my Computers.
Here is the text of the body from the file. Can anyone help me and try to figure out what program or app on my computer creating this?

# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x19010018, pid=6608, tid=3444
# JRE version: 6.0_29-b11
# Java VM: Java HotSpot™ Client VM (20.4-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C 0x19010018
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

--------------- T H R E A D ---------------

Current thread (0x06ae9c00): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3444, stack(0x04ab0000,0x04bb0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x19010018

EAX=0x06b6d440, EBX=0x00000001, ECX=0x06b6d8c0, EDX=0x00000004
ESP=0x04bafaa0, EBP=0x04bafacc, ESI=0x06ae9d28, EDI=0x06b6d8c0
EIP=0x19010018, EFLAGS=0x00210293

Top of Stack: (sp=0x04bafaa0)
0x04bafaa0: 6d09ccc0 00000000 6d09c780 00000000
0x04bafab0: 04bafb48 00000000 06ae9d28 04bafaa4
0x04bafac0: 04bafb60 6d0c0628 00000001 04bafaf8
0x04bafad0: 762e62fa 02fa0584 0000981a 06b6d8c0
0x04bafae0: 00000000 6d09c780 dcbaabcd 00000000
0x04bafaf0: 00000000 6d09c780 04bafb70 762e6d3a
0x04bafb00: 6d09c780 02fa0584 0000981a 06b6d8c0
0x04bafb10: 00000000 f2741325 04bafc04 04bafbfc

Instructions: (pc=0x19010018)
[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

Register to memory mapping:

EAX=0x06b6d440 is an unknown value
EBX=0x00000001 is an unknown value
ECX=0x06b6d8c0 is an unknown value
EDX=0x00000004 is an unknown value
ESP=0x04bafaa0 is pointing into the stack for thread: 0x06ae9c00
EBP=0x04bafacc is pointing into the stack for thread: 0x06ae9c00
ESI=0x06ae9d28 is an unknown value
EDI=0x06b6d8c0 is an unknown value

Stack: [0x04ab0000,0x04bb0000], sp=0x04bafaa0, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x19010018
C [USER32.dll+0x162fa] gapfnScSendMessage+0x332
C [USER32.dll+0x16d3a] GetThreadDesktop+0xd7
C [USER32.dll+0x177c4] CharPrevW+0x138
C [USER32.dll+0x1788a] DispatchMessageW+0xf

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x06afc400 JavaThread "Thread-19" [_thread_blocked, id=8620, stack(0x08140000,0x08190000)]
0x06b6dc00 JavaThread "Thread-18" [_thread_blocked, id=8736, stack(0x08bc0000,0x08c10000)]
0x06afd000 JavaThread "Thread-17" [_thread_blocked, id=5064, stack(0x08b30000,0x08b80000)]
0x06afc800 JavaThread "Thread-16" [_thread_blocked, id=4136, stack(0x08a40000,0x08a90000)]
0x06afb000 JavaThread "thread applet-com.webct.platform.tools.dragndrop.common.DetectPluginApplet-2" [_thread_blocked, id=9056, stack(0x086d0000,0x08720000)]
0x06afa800 JavaThread "thread applet-com.webct.platform.tools.wio.common.Messenger-1" [_thread_blocked, id=2020, stack(0x08640000,0x08690000)]
0x06afa400 JavaThread "thread applet-com.webct.platform.tools.browserchecker.applet.BrowserCheckerApplet-3" [_thread_in_native, id=9048, stack(0x085b0000,0x08600000)]
0x06af9800 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=7728, stack(0x07f90000,0x07fe0000)]
0x06af9c00 JavaThread "AWT-EventQueue-4" [_thread_blocked, id=5968, stack(0x08020000,0x08070000)]
0x06af7800 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=8576, stack(0x07f00000,0x07f50000)]
0x06af9000 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=4340, stack(0x072a0000,0x072f0000)]
0x06af8800 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=6148, stack(0x07e70000,0x07ec0000)]
0x06af6c00 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=1404, stack(0x07180000,0x071d0000)]
0x06af5c00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=8848, stack(0x074e0000,0x07530000)]
0x06af5800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=7604, stack(0x07450000,0x074a0000)]
0x06af4800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=424, stack(0x073c0000,0x07410000)]
0x01e8e400 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=5648, stack(0x06f10000,0x06f60000)]
=>0x06ae9c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3444, stack(0x04ab0000,0x04bb0000)]
0x06ae8800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5264, stack(0x070f0000,0x07140000)]
0x06ae0000 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3044, stack(0x06fa0000,0x06ff0000)]
0x01e8e000 JavaThread "Timer-0" [_thread_blocked, id=6444, stack(0x06d80000,0x06dd0000)]
0x01e47c00 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=4292, stack(0x04f70000,0x04fc0000)]
0x01e11400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=7776, stack(0x04990000,0x049e0000)]
0x01e0bc00 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=6296, stack(0x04900000,0x04950000)]
0x01e08c00 JavaThread "Attach Listener" daemon [_thread_blocked, id=1896, stack(0x04870000,0x048c0000)]
0x01e05c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3820, stack(0x047e0000,0x04830000)]
0x01e02c00 JavaThread "Finalizer" daemon [_thread_blocked, id=7544, stack(0x04750000,0x047a0000)]
0x01dfd800 JavaThread "Reference Handler" daemon [_thread_blocked, id=7840, stack(0x046c0000,0x04710000)]
0x01efb000 JavaThread "main" [_thread_blocked, id=2564, stack(0x00290000,0x002e0000)]

Other Threads:
0x01dc1c00 VMThread [stack: 0x04630000,0x04680000] [id=8400]
0x01e22400 WatcherThread [stack: 0x04a20000,0x04a70000] [id=4536]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

def new generation total 4928K, used 4250K [0x244a0000, 0x249f0000, 0x299f0000)
eden space 4416K, 84% used [0x244a0000, 0x24846bd0, 0x248f0000)
from space 512K, 100% used [0x24970000, 0x249f0000, 0x249f0000)
to space 512K, 0% used [0x248f0000, 0x248f0000, 0x24970000)
tenured generation total 10944K, used 181K [0x299f0000, 0x2a4a0000, 0x344a0000)
the space 10944K, 1% used [0x299f0000, 0x29a1d790, 0x29a1d800, 0x2a4a0000)
compacting perm gen total 12288K, used 2653K [0x344a0000, 0x350a0000, 0x384a0000)
the space 12288K, 21% used [0x344a0000, 0x347377d0, 0x34737800, 0x350a0000)
ro space 10240K, 51% used [0x384a0000, 0x389cd0b8, 0x389cd200, 0x38ea0000)
rw space 12288K, 54% used [0x38ea0000, 0x39539570, 0x39539600, 0x39aa0000)

Code Cache [0x02540000, 0x02618000, 0x04540000)
total_blobs=373 nmethods=160 adapters=149 free_code_cache=32695424 largest_free_block=0

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\java.exe
0x770a0000 - 0x77220000 C:\Windows\SysWOW64\ntdll.dll
0x75e90000 - 0x75fa0000 C:\Windows\syswow64\kernel32.dll
0x75fa0000 - 0x75fe6000 C:\Windows\syswow64\KERNELBASE.dll
0x75df0000 - 0x75e90000 C:\Windows\syswow64\ADVAPI32.dll
0x75d40000 - 0x75dec000 C:\Windows\syswow64\msvcrt.dll
0x76470000 - 0x76489000 C:\Windows\SysWOW64\sechost.dll
0x76510000 - 0x76600000 C:\Windows\syswow64\RPCRT4.dll
0x74790000 - 0x747f0000 C:\Windows\syswow64\SspiCli.dll
0x74780000 - 0x7478c000 C:\Windows\syswow64\CRYPTBASE.dll
0x73500000 - 0x7354c000 C:\Windows\system32\apphelp.dll
0x62910000 - 0x6299d000 C:\Windows\AppPatch\AcLayers.DLL
0x762d0000 - 0x763d0000 C:\Windows\syswow64\USER32.dll
0x75640000 - 0x756d0000 C:\Windows\syswow64\GDI32.dll
0x747f0000 - 0x747fa000 C:\Windows\syswow64\LPK.dll
0x763d0000 - 0x7646d000 C:\Windows\syswow64\USP10.dll
0x74800000 - 0x7544a000 C:\Windows\syswow64\SHELL32.dll
0x76780000 - 0x767d7000 C:\Windows\syswow64\SHLWAPI.dll
0x754b0000 - 0x7560c000 C:\Windows\syswow64\ole32.dll
0x75c80000 - 0x75d0f000 C:\Windows\syswow64\OLEAUT32.dll
0x700c0000 - 0x700d7000 C:\Windows\system32\USERENV.dll
0x72e60000 - 0x72e6b000 C:\Windows\system32\profapi.dll
0x72e00000 - 0x72e51000 C:\Windows\system32\WINSPOOL.DRV
0x72da0000 - 0x72db2000 C:\Windows\system32\MPR.dll
0x75450000 - 0x754b0000 C:\Windows\system32\IMM32.DLL
0x75bb0000 - 0x75c7c000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9f000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x71330000 - 0x71362000 C:\Windows\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d000000 - 0x6d14c000 C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x72290000 - 0x7242e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x6d7e0000 - 0x6d7ef000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x72560000 - 0x725e0000 C:\Windows\system32\uxtheme.dll
0x6e100000 - 0x6e2c3000 C:\Windows\system32\d3d9.dll
0x72c90000 - 0x72c99000 C:\Windows\system32\VERSION.dll
0x6ef80000 - 0x6ef86000 C:\Windows\system32\d3d8thk.dll
0x721e0000 - 0x721f3000 C:\Windows\system32\dwmapi.dll
0x74140000 - 0x741f6000 C:\Windows\system32\aticfx32.dll
0x686c0000 - 0x686cb000 C:\Windows\system32\atiu9pag.dll
0x6d420000 - 0x6d426000 C:\Program Files (x86)\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x76610000 - 0x7672d000 C:\Windows\syswow64\CRYPT32.dll
0x75d30000 - 0x75d3c000 C:\Windows\syswow64\MSASN1.dll
0x75700000 - 0x7581a000 C:\Windows\syswow64\WININET.dll
0x76600000 - 0x76603000 C:\Windows\syswow64\Normaliz.dll
0x759f0000 - 0x75ba8000 C:\Windows\syswow64\iertutil.dll
0x75820000 - 0x75930000 C:\Windows\syswow64\urlmon.dll
0x6d6a0000 - 0x6d6e6000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x67e80000 - 0x68296000 C:\Windows\system32\atiumdag.dll
0x682d0000 - 0x686b7000 C:\Windows\system32\atiumdva.dll
0x6d600000 - 0x6d613000 C:\Program Files (x86)\Java\jre6\bin\net.dll
0x76740000 - 0x76775000 C:\Windows\syswow64\WS2_32.dll
0x76730000 - 0x76736000 C:\Windows\syswow64\NSI.dll
0x6e9f0000 - 0x6ea2c000 C:\Windows\system32\mswsock.dll
0x71740000 - 0x71746000 C:\Windows\System32\wship6.dll
0x6d620000 - 0x6d629000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x6d230000 - 0x6d27f000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x72190000 - 0x72198000 C:\Windows\system32\Secur32.dll
0x07cf0000 - 0x07d34000 C:\Windows\system32\dnsapi.DLL
0x72cb0000 - 0x72ccc000 C:\Windows\system32\iphlpapi.DLL
0x72ca0000 - 0x72ca7000 C:\Windows\system32\WINNSI.DLL
0x6e9e0000 - 0x6e9e5000 C:\Windows\System32\wshtcpip.dll
0x682a0000 - 0x682c7000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x77070000 - 0x77075000 C:\Windows\syswow64\PSAPI.DLL
0x67e30000 - 0x67e36000 C:\Windows\system32\rasadhlp.dll
0x67df0000 - 0x67e28000 C:\Windows\System32\fwpuclnt.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files (x86)\Java\jre6\bin\dcpr.dll
0x713c0000 - 0x713d6000 C:\Windows\system32\CRYPTSP.dll
0x71380000 - 0x713bb000 C:\Windows\system32\rsaenh.dll
0x71a70000 - 0x71a80000 C:\Windows\system32\NLAapi.dll
0x67d20000 - 0x67d30000 C:\Windows\system32\napinsp.dll
0x67d00000 - 0x67d12000 C:\Windows\system32\pnrpnsp.dll
0x67cf0000 - 0x67cf8000 C:\Windows\System32\winrnr.dll

VM Arguments:
jvm_args: -D__jvm_launched=209825174697 -Xbootclasspath/a:C:\\PROGRA~2\\Java\\jre6\\lib\\deploy.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\javaws.jar;C:\\PROGRA~2\\Java\\jre6\\lib\\plugin.jar -Dsun.awt.warmup=true -Dsun.plugin2.jvm.args=-D__jvm_launched=209825174697 "-Xbootclasspath/a:C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\deploy.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\javaws.jar;C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\lib\\\\plugin.jar" "-Djava.class.path=C:\\\\PROGRA~2\\\\Java\\\\jre6\\\\classes" -Dsun.awt.warmup=true --- --
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid6216_pipe4,read_pipe_name=jpi2_pid6216_pipe3
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;c:\Program Files (x86)\Microsoft ASP.NET\ASP.NET Web Pages\v1.0\
USERNAME=Derek and Tiena
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 15 Stepping 13, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows 7 , 64 bit Build 7601 Service Pack 1

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 13, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 2095284k(604604k free), swap 4190568k(1354496k free)

vm_info: Java HotSpot™ Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)

time: Mon Nov 21 01:28:44 2011
elapsed time: 7 seconds

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#2 Lefty3120


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  • 112 posts
  • Local time:07:50 AM

Posted 21 November 2011 - 08:00 PM

Hi Derek.Ellis,

These error's are very common. My first thought is the version your using needs to be updated. Currently, Java is at version 7.0.1. It can be downloaded here.

First, uninstall any versions on your machine through the control panel.

To be sure all items have been removed use JavaRa.

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