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IE 32 bit not working but 64 bit is


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18 replies to this topic

#1 Computer Paramedics

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Posted 21 November 2011 - 11:44 AM

Strangest thing ive seen, 32 bit does not work but the 64 bit works, dont get it please help thanks

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#2 Lefty3120

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Posted 21 November 2011 - 12:54 PM

Can you describe the issue a bit clearer? I don't understand?

#3 Allan

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Posted 21 November 2011 - 01:17 PM

If you are running a 32 bit OS, 64 bit software should not run at all. Please clarify EXACTLY what is going on.

Edited by Allan, 21 November 2011 - 01:17 PM.


#4 rotor123

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Posted 21 November 2011 - 01:22 PM

AFAIK WIndows 7 64 bit has both Internet Explorer 32 bit & 64 Bit by default.

Thus one could have a bad toolbar or add-on installed. Things like Adobe reader or flash etc.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#5 Computer Paramedics

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Posted 21 November 2011 - 04:18 PM

it is windows 7 64 bit
click on 32 bit internet explorer opens up to page cannot be displayed
click on 64 bit internet explorer open up to homepage

thanks

#6 Artrooks

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Posted 21 November 2011 - 04:38 PM

This may help you diagnose the problem: http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/internet-explorer-64-bit-works-but-32-bit-doesnt/e6de16f1-3d8c-42b2-aa49-b4fa1ca547b5

Regards,
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#7 Computer Paramedics

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Posted 21 November 2011 - 05:28 PM

no dice

#8 Lefty3120

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Posted 21 November 2011 - 05:44 PM

Please follow these instructions..

1. Open an elevated command prompt. To do this, click Start, Type CMD into the search box, Right click CMD and select Run as Administrator.

2. Type the following command, and then press ENTER: sfc /scannow

**The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

To determine which files could not be repaired by the System File Checker tool, follow these steps:

3. Open an elevated command prompt. Copy the following command, and then press ENTER:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt

**Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool. Type sfcdetails.txt in Search programs and files and press Enter.

Paste the sfcdetails.txt into your next post.

#9 bludgard

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Posted 21 November 2011 - 11:29 PM

Windows 7 has IE8 by default. What version is running, and has there been an attempt at an update to IE9? It may solve the problem and IMO IE9 is a better browser. I like IE10 even more, but it is currently offered only on the WDP of Windows 8. <_<

#10 MeanMotherJr

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Posted 21 November 2011 - 11:36 PM

You could switch to Firefox or Chrome. From my experience, both are faster than any version of IE I've used, including IE9.

#11 Computer Paramedics

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Posted 21 November 2011 - 11:53 PM

tried both the same problem only 64 bit ie works, tried ie9 same issue.

#12 bludgard

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Posted 22 November 2011 - 07:19 AM

Have you tried sfc /scannow as Lefty3120 has suggested?
How long has this been going on? Is it a fresh install? Did you check the intergrity of the install media? Have you used any sort of registry cleaner and/or optimizer? If this has been going on for a while (or ever), you may want to reinstall if you want IE x86.

#13 Computer Paramedics

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Posted 22 November 2011 - 09:46 AM

A friend gave me this computer to work on, it is not a fresh install sfc doesnt do anything

#14 calden

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Posted 22 November 2011 - 10:12 AM

In all programs (bottom left) type CMD
Right click CMD.EXE and run as administrator
In CMD Box type after system32>netsh winsock reset
Click enter.
Now try opening your 64bit and 32bit browsers.
Hope this helps.

#15 Computer Paramedics

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Posted 26 November 2011 - 10:40 PM

no good any other ideas




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