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Just Installed Xp


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#1 ck101026

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Posted 31 January 2006 - 07:09 PM

My friend had windows 98 and he just installed xp. Now his internet is not working. He has MSN. It says something like make sure your modem is on and plugged in. Can someone please tell me how to fix this?

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#2 t3s

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Posted 31 January 2006 - 07:13 PM

What kind of internet connection does he have?


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#3 ck101026

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Posted 31 January 2006 - 07:15 PM

dial up

#4 t3s

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Posted 31 January 2006 - 07:25 PM

Check if it is only that one site that creates this problem. If it does this all the time then that particular modem may not be compatible with XP, or you might not have the correct drivers installed.

First goto control panel, Double click on "system", click on the tab title "hardware", goto "device manager", and tell me what it says under the "modems" category.

If there is nothing listed there then post which make and model the modem is (if you know what it is).

Edited by WlkingMan, 31 January 2006 - 07:26 PM.


“Technology does not drive change -- it enables change.”
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website is down until further notice. . . . 


#5 Animal

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Posted 31 January 2006 - 07:30 PM

ck101026,

Welcome to Bleeping Computer!

Take a look at this link, for an explanation of how to create/modify a dial up connection in XP. hth

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