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The Malware came back


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6 replies to this topic

#1 rampy

rampy

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  • Local time:10:57 AM

Posted 20 November 2011 - 12:05 PM

I've been having a problem with my PC downloading Malware over the last few weeks.

Running in safe mode - the most recent versions of Malware bytes is unable to detect it. Stopzilla finds a number of the infections, removes them, but they keep coming back. Looking at the task manager I often see iexplore.exe running in the background I've been using safari to browse lately so its not hanging threads.

Hijack this indicated that the Hosts file could not be changed. I ran this as sys-admin and the user does have full control on this file. My hosts file only contains the following entries
127.0.0.1 localhost
::1 localhost

I should also add some of the other symptons we see:
- often when I click on a google or yahoo search result I'm redirected to a totally different target
- occasionally music / internet radio plays at random on the speakers (a daily run of stopzilla keeps this one at bay)

Edited by rampy, 20 November 2011 - 12:08 PM.


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#2 Broni

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Posted 20 November 2011 - 02:54 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 rampy

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Posted 24 November 2011 - 12:41 AM

Running SecurityCheck


From SecurityCheck.exe

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 20
Out of date Java installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````


///////////////////////////

Running Mini tool Box

MiniToolBox by Farbar
Ran by Owner (administrator) on 23-11-2011 at 23:54:51
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
::1 localhost


127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)
Bluetooth PAN Network Adapter = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-68-68-86-03-6A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 90-E6-BA-24-13-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f105:1bde:a7b3:8865%10(Preferred)
IPv4 Address. . . . . . . . . . . : 174.117.146.221(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : November-23-11 12:52:40 PM
Lease Expires . . . . . . . . . . : November-30-11 12:52:39 PM
Default Gateway . . . . . . . . . : 174.117.146.1
DHCP Server . . . . . . . . . . . : 99.229.76.1
DHCPv6 IAID . . . . . . . . . . . : 234890776
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-FF-8E-02-90-E6-BA-24-13-FE
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.phub.net.cable.rogers.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:c25:3631:518a:6d22(Preferred)
Link-local IPv6 Address . . . . . : fe80::c25:3631:518a:6d22%11(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{0C05B384-C10A-46E8-B432-984FD25517BB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:ae75:92dd::ae75:92dd(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns.rnc.net.cable.rogers.com
Address: 64.71.255.198

Name: google.com
Addresses: 74.125.226.81
74.125.226.84
74.125.226.82
74.125.226.80
74.125.226.83


Pinging google.com [72.14.204.147] with 32 bytes of data:
Reply from 72.14.204.147: bytes=32 time=34ms TTL=53
Reply from 72.14.204.147: bytes=32 time=36ms TTL=53

Ping statistics for 72.14.204.147:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 36ms, Average = 35ms
Server: dns.rnc.net.cable.rogers.com
Address: 64.71.255.198

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
72.30.2.43
98.137.149.56


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=47ms TTL=55
Reply from 209.191.122.70: bytes=32 time=47ms TTL=55

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 47ms, Average = 47ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...00 68 68 86 03 6a ......Bluetooth PAN Network Adapter
10...90 e6 ba 24 13 fe ......NVIDIA nForce 10/100 Mbps Ethernet
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
19...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 174.117.146.1 174.117.146.221 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
174.117.146.0 255.255.254.0 On-link 174.117.146.221 276
174.117.146.221 255.255.255.255 On-link 174.117.146.221 276
174.117.147.255 255.255.255.255 On-link 174.117.146.221 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 174.117.146.221 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 174.117.146.221 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 1125 ::/0 2002:c058:6301::c058:6301
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:4137:9e76:c25:3631:518a:6d22/128
On-link
19 1025 2002::/16 On-link
19 281 2002:ae75:92dd::ae75:92dd/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::c25:3631:518a:6d22/128
On-link
10 276 fe80::f105:1bde:a7b3:8865/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003

Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003

Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7005

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7005

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5991

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5991

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:33 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992


System errors:
=============
Error: (11/23/2011 00:52:47 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
is3srv

Error: (11/23/2011 00:49:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:49:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:49:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:49:12 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:49:12 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:48:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:48:42 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:46:12 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (11/23/2011 00:46:12 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8003

Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8003

Error: (11/23/2011 07:27:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7005

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7005

Error: (11/23/2011 07:27:35 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5991

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5991

Error: (11/23/2011 07:27:34 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/23/2011 07:27:33 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4992


=========================== Installed Programs ============================

Activate Norton Online Backup (Version: 1.1.20.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.0.1.152)
Adobe Reader 9.4.4 (Version: 9.4.4)
Adobe Shockwave Player 11.5 (Version: 11.5.6.606)
AnswerWorks 5.0 English Runtime (Version: 5.0.7)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
Baseball Mogul 2010 (Version: 12.12)
Bluesoleil2.7.0.35 VoIP Release 080317 (Version: 2.7.0.35 VoIP Release 080317)
Bonjour (Version: 3.0.0.10)
Capture NX 2 (Version: 2.2.4)
Character Builder (Version: 1.10.0000)
Chinese Simplified Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Citrix online plug-in - web (Version: 11.2.0.31560)
Citrix online plug-in (DV) (Version: 11.2.0.31560)
Citrix online plug-in (HDX) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 11.2.0.31560)
Citrix online plug-in (Web) (Version: 11.2.0.31560)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Corel Paint Shop Pro Photo X2 (Version: 12.50.0001)
CyberLink DVD Suite Deluxe (Version: 6.0.3101)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
Download Manager 2.3.10 (Version: 2.3.10)
Dragon Age II (Version: 1.01)
Dragon Age: Origins (Version: 1.03)
Dragon Age: Origins Character Creator (Version: 1.00)
Google Chrome (Version: 15.0.874.121)
Google Update Helper (Version: 1.3.21.79)
Hardware Diagnostic Tools (Version: 6.0.5205.31)
Homepage Protection (Version: )
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Games (Version: 1.0.0.80)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.0.3123)
HP MediaSmart Movie Themes (Version: 3.0.3102)
HP MediaSmart Music/Photo/Video (Version: 3.0.3205)
HP MediaSmart SmartMenu (Version: 3.0.28.2)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.9.0)
HP Support Assistant (Version: 4.4.6.3)
HP Support Information (Version: 10.1.0002)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
iTunes (Version: 10.5.0.142)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 20 (Version: 6.0.200)
LabelPrint (Version: 2.5.1901)
LEGO Universe
LightScribe System Software (Version: 1.18.5.1)
LimeWire 4.18.8 (Version: 4.18.8)
LSI PCI-SV92EX Soft Modem (Version: 2.2.96)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Live Search Toolbar (Version: 3.0.560.0)
Microsoft Office 2003 Primary Interop Assemblies (Version: 11.0.6553.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
Microsoft Works (Version: 9.7.0621)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nikon Message Center (Version: 0.92.000)
NVIDIA Drivers (Version: 1.10)
NVIDIA PhysX (Version: 9.09.0203)
Picture Control Utility (Version: 1.1.9)
PictureMover (Version: 3.3.1.19)
Power2Go (Version: 6.0.3101)
PowerDirector (Version: 7.0.3101)
PowerRecover (Version: 5.5.1923)
QuickBooks (Version: 19.0.4003.1090)
QuickBooks Pro 2010 (Version: 19.0.4003.1090)
Quicken 2010 (Version: 19.1.1.19)
QuickTax 2009 (Version: 1.00.0000)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5910)
Safari (Version: 5.34.51.22)
ScrewDrivers Client v4 with Citrix Web Client 11.2 (Version: 4.4.04.48)
Shutterfly Express Uploader (Version: 1.1.0)
Shutterfly Express Uploader (Version: 1.1.0.0)
Skype Toolbars (Version: 5.3.7555)
Skype™ 5.3 (Version: 5.3.120)
STOPzilla (Version: 5.0.96.39)
SupportSoft Assisted Service (Version: 15)
TurboTax 2010 (Version: 1.00.0000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Visual Studio 2005 Tools for Office Second Edition Runtime
Warhammer Mark of Chaos (Version: 1.2)
Wizard101 (Version: 1.0.0)

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 5887.22 MB
Available physical RAM: 3171.13 MB
Total Pagefile: 11772.64 MB
Available Pagefile: 9169.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.89 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:584.06 GB) (Free:284.28 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:12.01 GB) (Free:2.19 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Family Guest
Owner


**** End of log ****


////////////////////////////////////

Running MBAM (safe mode)

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8229

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 9.0.8112.16421

24/11/2011 12:06:42 AM
mbam-log-2011-11-24 (00-06-42).txt

Scan type: Quick scan
Objects scanned: 193947
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


/////////////////////////////////

Running GMer

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-24 00:34:36
Windows 6.1.7601 Service Pack 1
Running: 3gjronu1.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\01686886036a
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\01686886036a (not active ControlSet)

---- Files - GMER 1.0.15 ----

File C:\Users\Owner\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012011112420111125 0 bytes
File C:\Users\Owner\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012011112420111125\index.dat 32768 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 24 November 2011 - 12:26 PM

I don't see much there....

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 rampy

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Posted 24 November 2011 - 09:41 PM

aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-11-24 21:06:09
-----------------------------
21:06:09.527 OS Version: Windows x64 6.1.7601 Service Pack 1
21:06:09.527 Number of processors: 4 586 0x502
21:06:09.528 ComputerName: OWNER-PC UserName: Owner
21:06:12.404 Initialize success
21:07:31.826 AVAST engine defs: 11112401
21:07:52.600 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000006f
21:07:52.605 Disk 0 Vendor: WDC_WD64 01.0 Size: 610480MB BusType: 8
21:07:54.625 Disk 0 MBR read successfully
21:07:54.630 Disk 0 MBR scan
21:07:54.639 Disk 0 unknown MBR code
21:07:54.645 Service scanning
21:07:55.829 Service MpNWMon C:\Windows\system32\DRIVERS\MpNWMon.sys **LOCKED** 32
21:07:56.419 Modules scanning
21:07:56.427 Disk 0 trace - called modules:
21:07:56.435 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys >>UNKNOWN [0xfffffa800610a254]<<
21:07:56.443 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8005fbf060]
21:07:56.452 3 CLASSPNP.SYS[fffff88000dcd43f] -> nt!IofCallDriver -> [0xfffffa8004ebee40]
21:07:56.461 5 ACPI.sys[fffff88000f427a1] -> nt!IofCallDriver -> \Device\0000006f[0xfffffa800586e9c0]
21:07:56.808 \Driver\nvstor64[0xfffffa800586a600] -> IRP_MJ_INTERNAL_DEVICE_CONTROL -> 0xfffffa800610a254
21:07:59.284 AVAST engine scan C:\Windows
21:08:03.659 AVAST engine scan C:\Windows\system32
21:11:38.763 AVAST engine scan C:\Windows\system32\drivers
21:12:02.821 AVAST engine scan C:\Users\Owner
21:40:18.071 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Desktop\From_Bleeping\MBR.dat"
21:40:18.077 The log file has been saved successfully to "C:\Users\Owner\Desktop\From_Bleeping\aswMBR.txt"

#6 Broni

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Posted 24 November 2011 - 11:40 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#7 Orange Blossom

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Posted 25 November 2011 - 08:26 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic429313.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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