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Gala/Redirect virus? Not found by system scans...


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12 replies to this topic

#1 NShannon

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Posted 20 November 2011 - 11:24 AM

I know for certain my machine is infected, just not sure with what. When using IE my Google searches get redirected to the Gala search engine. And when simply surfing in FireFox, often clicking on a link within a website sends me to a random search engine, completely unrelated to what I was just looking at.

It would appear that my internet is running slower, and I'm also losing internet connection frequently, which is new.

I've run Spybot, SpywareBlaster, Malwarebytes, SuperAntiSpyware, Microsoft Security Essentials and Microsoft Safety Scanner and none of them have found this bug.

My system is running XP.

Any help in eradicating this virus would be greatly appreciated.

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#2 Broni

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Posted 20 November 2011 - 02:55 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 NShannon

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Posted 21 November 2011 - 10:15 AM

Security Check:

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Microsoft Security Essentials
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 17
Out of date Java installed!
Adobe Flash Player ( 10.3.183.10) Flash Player Out of Date!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

#4 NShannon

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Posted 21 November 2011 - 10:18 AM

Mini Toolbox:

MiniToolBox by Farbar
Ran by Nikki (administrator) on 20-11-2011 at 14:57:51
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost
64.46.38.57 www.google-analytics.com.
64.46.38.57 ad-emea.doubleclick.net.
64.46.38.57 www.statcounter.com.
178.250.45.15 www.google-analytics.com.
178.250.45.15 ad-emea.doubleclick.net.
178.250.45.15 www.statcounter.com.

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : nshannon Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-13-72-E2-22-F6Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Linksys Wireless-N USB Network Adapter WUSB300N Physical Address. . . . . . . . . : 00-18-F8-AA-99-40 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 24.159.64.23 24.217.201.67 66.189.0.100 192.168.1.1 Lease Obtained. . . . . . . . . . : Sunday, November 20, 2011 10:35:18 AM Lease Expires . . . . . . . . . . : Monday, November 21, 2011 10:35:18 AMServer: vip01jcsntn.jcsn.tn.charter.com
Address: 24.159.64.23

Name: google.com
Addresses: 74.125.45.147, 74.125.45.103, 74.125.45.104, 74.125.45.99
74.125.45.106, 74.125.45.105

Pinging google.com [74.125.159.99] with 32 bytes of data:Reply from 74.125.159.99: bytes=32 time=32ms TTL=49Reply from 74.125.159.99: bytes=32 time=33ms TTL=49Ping statistics for 74.125.159.99: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 32ms, Maximum = 33ms, Average = 32msServer: vip01jcsntn.jcsn.tn.charter.com
Address: 24.159.64.23

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 72.30.2.43

Pinging yahoo.com [98.139.180.149] with 32 bytes of data:Reply from 98.139.180.149: bytes=32 time=124ms TTL=44Reply from 98.139.180.149: bytes=32 time=82ms TTL=44Ping statistics for 98.139.180.149: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 82ms, Maximum = 124ms, Average = 103msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 72 e2 22 f6 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
0x10004 ...00 18 f8 aa 99 40 ...... Linksys Wireless-N USB Network Adapter WUSB300N - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.101 192.168.1.101 20
192.168.1.0 255.255.255.0 192.168.1.101 192.168.1.101 25
192.168.1.101 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.101 192.168.1.101 25
224.0.0.0 240.0.0.0 192.168.1.101 192.168.1.101 25
255.255.255.255 255.255.255.255 192.168.1.101 2 1
255.255.255.255 255.255.255.255 192.168.1.101 192.168.1.101 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/16/2011 10:04:16 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0, P2 moaccapability, P3 3.0.8402.0, P4 1, P5 0, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (11/12/2011 08:57:03 AM) (Source: MsiInstaller) (User: Nikki)Nikki
Description: Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_RegServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /RegServer

Error: (11/12/2011 08:55:15 AM) (Source: MsiInstaller) (User: Nikki)Nikki
Description: Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_RegServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /RegServer

Error: (11/11/2011 03:16:57 PM) (Source: Application Error) (User: )
Description: Faulting application itunes.exe, version 10.2.2.14, faulting module quicktime.qts, version 7.69.80.9, fault address 0x00104124.
Processing media-specific event for [itunes.exe!ws!]

Error: (11/08/2011 04:33:06 PM) (Source: Microsoft Office 11) (User: )
Description: outlook.exe11.0.8326.04c1c2372nesplitter.ax4.11.3.1467fbc110000172aa

Error: (11/07/2011 03:48:34 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 3.0.8402.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (11/07/2011 10:02:17 AM) (Source: MPSampleSubmission) (User: )
Description: EventType avsubmit, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 1.1.7801.0, P3 1.115.1367.0, P4 1.115.1367.0, P5 trojan_win32_fedcept.a, P6 NIL, P7 NIL, P8 NIL, P9 avsubmit0, P10 avsubmit1.

Error: (10/11/2011 09:34:42 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070670, P2 patchapplication, P3 am bdd, P4 10.3.1781.0, P5 mpsigstub.exe, P6 3.0.8107.0, P7 microsoft security essentials, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/29/2011 08:25:57 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8107.0, P5 mpsigdwn.dll, P6 3.0.8107.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/11/2011 03:04:50 PM) (Source: Application Error) (User: )
Description: Faulting application itunes.exe, version 10.2.2.14, faulting module quicktime.qts, version 7.69.80.9, fault address 0x00104124.
Processing media-specific event for [itunes.exe!ws!]


System errors:
=============
Error: (11/07/2011 01:37:04 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

Error: (10/11/2011 09:34:44 PM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.113.1466.0).

Error: (10/11/2011 09:34:43 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.1445.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8107.00

Source Path: 3.0.8107.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (11/16/2011 10:04:16 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0moaccapability3.0.8402.010unspecifiedunspecifiedNILNILNIL

Error: (11/12/2011 08:57:03 AM) (Source: MsiInstaller)(User: Nikki)Nikki
Description: Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_RegServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /RegServer (NULL)(NULL)(NULL)

Error: (11/12/2011 08:55:15 AM) (Source: MsiInstaller)(User: Nikki)Nikki
Description: Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_RegServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /RegServer (NULL)(NULL)(NULL)

Error: (11/11/2011 03:16:57 PM) (Source: Application Error)(User: )
Description: itunes.exe10.2.2.14quicktime.qts7.69.80.900104124

Error: (11/08/2011 04:33:06 PM) (Source: Microsoft Office 11)(User: )
Description: outlook.exe11.0.8326.04c1c2372nesplitter.ax4.11.3.1467fbc110000172aa

Error: (11/07/2011 03:48:34 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset3.0.8402.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (11/07/2011 10:02:17 AM) (Source: MPSampleSubmission)(User: )
Description: avsubmitmicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)1.1.7801.01.115.1367.01.115.1367.0trojan_win32_fedcept.aNILNILNILNILNIL

Error: (10/11/2011 09:34:42 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070670patchapplicationam bdd10.3.1781.0mpsigstub.exe3.0.8107.0microsoft security essentialsNILNILNIL

Error: (09/29/2011 08:25:57 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8107.0mpsigdwn.dll3.0.8107.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (09/11/2011 03:04:50 PM) (Source: Application Error)(User: )
Description: itunes.exe10.2.2.14quicktime.qts7.69.80.900104124


=========================== Installed Programs ============================

4Media iPhone Ringtone Maker (Version: 3.0.3.0802)
Adobe AIR (Version: 2.7.1.19610)
Adobe Anchor Service CS3 (Version: 1.0)
Adobe Asset Services CS3 (Version: 3)
Adobe Bridge CS3 (Version: 2)
Adobe Bridge Start Meeting (Version: 1.0)
Adobe Camera Raw 4.0 (Version: 4.0)
Adobe CMaps (Version: 1.0)
Adobe Color Common Settings (Version: 1.0)
Adobe Color EU Extra Settings (Version: 1.0)
Adobe Color JA Extra Settings (Version: 1.0)
Adobe Color NA Recommended Settings (Version: 1.0)
Adobe Default Language CS3 (Version: 1.0)
Adobe Device Central CS3 (Version: 1.0)
Adobe ExtendScript Toolkit 2 (Version: 2.0)
Adobe Flash CS3 (Version: 9.0)
Adobe Flash CS3 Professional (Version: 9.0.0)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 10 Plugin (Version: 10.3.183.10)
Adobe Flash Video Encoder (Version: 2.0)
Adobe Fonts All (Version: 1.0)
Adobe Help Viewer CS3 (Version: 1)
Adobe Illustrator CS3 (Version: 13)
Adobe Illustrator CS3 (Version: 13.0)
Adobe Linguistics CS3 (Version: 3.0.0)
Adobe PDF Library Files (Version: 8.0)
Adobe Photoshop CS (Version: CS)
Adobe Reader 9.1 (Version: 9.1.0)
Adobe Setup (Version: 1.0)
Adobe Shockwave Player 11.5 (Version: 11.5)
Adobe Stock Photos CS3 (Version: 1.5)
Adobe Type Support (Version: 1.0)
Adobe Update Manager CS3 (Version: 5.1.0)
Adobe Version Cue CS3 Client (Version: 3)
Adobe WinSoft Linguistics Plugin (Version: 1.0)
Adobe XMP Panels CS3 (Version: 1.0)
AIM 7
Amazon MP3 Downloader 1.0.12 (Version: 1.0.12)
Apple Application Support (Version: 1.5.1)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.1.116)
ATI Display Driver (Version: 8.162-050803a2-025672C-Dell)
Bonjour (Version: 2.0.5.0)
Canon Camera Access Library (Version: 8.4.0.1)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.0.4)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon IXY 300a, PowerShot S330, IXUS 330 WIA Driver
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.0.0.20)
Canon Utilities CameraWindow (Version: 7.2.0.2)
Canon Utilities CameraWindow DC (Version: 7.4.0.9)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.2.0.4)
Canon Utilities MyCamera DC (Version: 7.2.0.5)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.3.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.0.9)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conexant D850 56K V.9x DFVc Modem
Core FTP LE 2.1
Coupon Printer for Windows (Version: 5.0.0.0)
CutePDF Writer 2.8
Diskeeper Professional Edition (Version: 9.0.504)
Download Updater (AOL LLC)
Extensis PhotoFrame 1.0
Google Chrome (Version: 15.0.874.121)
Google Gmail Notifier
Google Update Helper (Version: 1.3.21.79)
hp deskjet 970c series (Remove only)
Intel® PRO Network Connections Drivers
iSEEK AnswerWorks English Runtime (Version: 009.000.0002)
iTunes (Version: 10.2.2.14)
Java™ 6 Update 17 (Version: 6.0.170)
Junk Mail filter update (Version: 14.0.8117.416)
Linksys Wireless-N USB Network Adapter WUSB300N (Version: 1.0)
Macromedia Dreamweaver MX 2004 (Version: 7.0)
Macromedia Extension Manager (Version: 1.5)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Basic Edition 2003 (Version: 11.0.8173.0)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Nero 7 Premium (Version: 7.02.9753)
neroxml (Version: 1.0.0)
PDF Settings (Version: 1.0)
PDFill PDF Editor with FREE Writer and Free Tools (Version: 7.0)
Picasa 3 (Version: 3.8)
QuickBooks Pro 2006 (Version: )
QuickBooks Simple Start Edition (Version: )
QuickTime (Version: 7.69.80.9)
Safari (Version: 5.33.21.1)
Segoe UI (Version: 14.0.4327.805)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.169)
SmartFTP Client (Version: 4.0.1205.0)
SmartFTP Client 4.0 Setup Files (remove only) (Version: 4.0)
SpywareBlaster 4.4 (Version: 4.4.0)
StuffIt Expander 2010 (Version: 14.0.0)
Tablet
The Weather Channel Desktop 6
TurboTax 2009
TurboTax 2009 WinPerFedFormset (Version: 009.000.2881)
TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328)
TurboTax 2009 WinPerTaxSupport (Version: 009.000.0245)
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax 2009 wtniper (Version: 009.000.0542)
TurboTax 2010
TurboTax 2010 WinBizFedFormset (Version: 010.000.1622)
TurboTax 2010 WinBizReleaseEngine (Version: 010.000.0287)
TurboTax 2010 WinBizTaxSupport (Version: 010.000.1122)
TurboTax 2010 WinPerFedFormset (Version: 010.000.5108)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0501)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0219)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2010 wtncbpm (Version: 010.000.0354)
TurboTax 2010 wtniper (Version: 010.000.0988)
TurboTax Business 2010
Tweak UI
TweetDeck (Version: 0.38.1)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows PowerShell™ 1.0 (Version: 2)
Windows PowerShell™ 1.0 MUI pack (Version: 2)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinZip

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 3070.07 MB
Available physical RAM: 1894.06 MB
Total Pagefile: 6989.93 MB
Available Pagefile: 5810.03 MB
Total Virtual: 2047.88 MB
Available Virtual: 1994.69 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149 GB) (Free:33.01 GB) NTFS
2 Drive d: (Backup) (Fixed) (Total:149.01 GB) (Free:85.5 GB) NTFS
3 Drive f: (NIKSPIX) (Removable) (Total:3.81 GB) (Free:3.12 GB) FAT32

========================= Users: ========================================

User accounts for \\NSHANNON

Administrator ASPNET Guest
HelpAssistant Nikki SUPPORT_388945a0


**** End of log ****

MalwareBytes:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8201

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/20/2011 3:08:25 PM
mbam-log-2011-11-20 (15-08-25).txt

Scan type: Quick scan
Objects scanned: 170862
Time elapsed: 7 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GMER:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-11-20 23:17:33
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-18 ST3160812AS rev.3.ADH
Running: 2770nngt.exe; Driver: C:\DOCUME~1\Nikki\LOCALS~1\Temp\axryqpoc.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB1515620]

---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\sigfilt.sys entry point in "init" section [0xB17D1F80]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\plugin-container.exe[1288] USER32.dll!GetWindowInfo 7E42C49C 5 Bytes JMP 1045E363 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[1288] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 1045E91C C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[2440] ntdll.dll!LdrLoadDll 7C91632D 5 Bytes JMP 01262EC0 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USER32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\GDI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ADVAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\RPCRT4.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\Secur32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9DEB] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WS2_32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WS2HELP.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9DEB] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHLWAPI.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\SHELL32.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9DEB] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\NETAPI32.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [ADVAPI32.dll!RegOpenKeyExW] [005E4822] C:\Program Files\AIM\aim.exe (AOL Instant Messenger/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [ADVAPI32.dll!RegQueryValueExA] [005E47B4] C:\Program Files\AIM\aim.exe (AOL Instant Messenger/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [KERNEL32.dll!LoadLibraryExW] [6BFA9E78] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\WININET.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\IPHLPAPI.DLL [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\IPHLPAPI.DLL [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USERENV.dll [KERNEL32.dll!LoadLibraryW] [6BFA9D64] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USERENV.dll [KERNEL32.dll!LoadLibraryExA] [6BFA9DEB] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USERENV.dll [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\USERENV.dll [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\PSAPI.DLL [KERNEL32.dll!LoadLibraryA] [6BFA9CDD] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)
IAT C:\Program Files\AIM\aim.exe[1588] @ C:\WINDOWS\system32\PSAPI.DLL [KERNEL32.dll!SetUnhandledExceptionFilter] [6BFA9F05] C:\Program Files\Common Files\AOL\AOLDiag\tbdiag.dll (AOL Diagnostics/AOL LLC)

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)
Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Control\Session Manager@PendingFileRenameOperations ????????? ???????:?????U??????? ???????????????????????J????? ???????U?????K?????U? ??"???&?????????????????USB Mass Storage Device??????????T???7?????????n?"???????????v???????*??? l??U???0??????????USB\Vid_05dc&Pid_0080&Rev_0001?USB\Vid_05dc&Pid_0080????? ???U???6???????9??USB\Class_08&SubClass_06&Prot_50?USB\Class_08&SubClass_06?USB\Class_08????????N??U?????????s?#??{36FC9E60-C465-11CF-8056-444553540000}?7?????????:???O???e???????B???????e???U??{36FC9E60-C465-11CF-8056-444553540000}\0039?0F????<??U???T?g?T??Compatible USB storage device????????????9??????????wa???????????T?????s?S???Q?U?U?T?U?U?U?U?T?U?U?U????? ???????U???????????T?T??????(?0?????????????svic?????U?&??? ???????U????????????? ?????????????????f???????????????9?:?&?:?:?:?<?:?;?;?????????"?7?:?:?;?;?=?=?=?7???:?:?@?;?@?@?@?;???U?????T?&???????U???a?????????????s?;???9??system32\DRIVERS\isapnp.sys?????usb.inf?cr??MpKsl82768e12????U???U??????????????atapi_Inst_primary???????????9??????????????0101fe00????{36FC9E60-C465-11CF-8056-444553540000}\

---- EOF - GMER 1.0.15 ----

#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,656 posts
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  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:13 AM

Posted 21 November 2011 - 04:32 PM

Your "hosts" file has been hijacked.

Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.

Then we have to create new "hosts" file.

Open Notepad.
Paste the following text into it:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#  	102.54.94.97 	rhino.acme.com      	# source server
#   	38.25.63.10 	x.acme.com          	# x client host

127.0.0.1   	localhost

Go File>Save As and...

1. Name the file hosts. (no extension; make sure there is just a "dot" at the end <--- VERY IMPORTANT!)
2. Make sure, "Save as type:" is set to "All Files (*.*)
3. Make sure the file is saved to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder

Posted Image

===============================================================================

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 NShannon

NShannon
  • Topic Starter

  • Members
  • 7 posts
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  •  
  • Local time:05:13 AM

Posted 22 November 2011 - 10:40 AM

SystemLook 30.07.11 by jpshortstuff
Log created at 09:39 on 22/11/2011 by Nikki
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts --a---- 711 bytes [15:28 22/11/2011] [15:28 22/11/2011]
hosts.20091201-201220.backup --a---- 734 bytes [02:12 02/12/2009] [10:00 04/08/2004]
hosts.20091202-125634.backup -ra---- 358509 bytes [18:56 02/12/2009] [02:12 02/12/2009]
hosts.20100106-212709.backup -ra---- 361531 bytes [03:27 07/01/2010] [18:56 02/12/2009]
hosts.20100106-212727.backup -ra---- 371817 bytes [03:27 07/01/2010] [03:27 07/01/2010]
hosts.20100203-115423.backup -ra---- 371817 bytes [17:54 03/02/2010] [03:27 07/01/2010]
hosts.20100323-215230.backup -ra---- 378487 bytes [02:52 24/03/2010] [17:54 03/02/2010]
hosts.20100620-082237.backup -ra---- 380704 bytes [13:22 20/06/2010] [02:52 24/03/2010]
hosts.20100827-111832.backup -ra---- 408427 bytes [16:18 27/08/2010] [13:22 20/06/2010]
hosts.20101020-133614.backup -ra---- 416890 bytes [18:36 20/10/2010] [16:18 27/08/2010]
hosts.20101020-133633.backup -ra---- 423219 bytes [18:36 20/10/2010] [18:36 20/10/2010]
hosts.20101210-224445.backup -ra---- 423219 bytes [04:44 11/12/2010] [18:36 20/10/2010]
hosts.20111107-095633.backup -rahs-- 1389 bytes [15:56 07/11/2011] [15:23 07/11/2011]
hosts.20111107-095827.backup -rahs-- 1389 bytes [15:58 07/11/2011] [15:23 07/11/2011]
hosts.20111117-151828.backup -rahs-- 1389 bytes [21:18 17/11/2011] [15:23 07/11/2011]
hosts.old -rahs-- 1389 bytes [10:00 04/08/2004] [15:23 07/11/2011]
lmhosts.sam --a---- 3683 bytes [10:00 04/08/2004] [10:00 04/08/2004]
networks --a---- 407 bytes [10:00 04/08/2004] [10:00 04/08/2004]
protocol --a---- 799 bytes [10:00 04/08/2004] [10:00 04/08/2004]
services --a---- 7116 bytes [10:00 04/08/2004] [10:00 04/08/2004]

---Folders---
None found.

-= EOF =-

#7 Broni

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Posted 22 November 2011 - 04:55 PM

Very well :)
How are the issues?

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#8 NShannon

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Posted 22 November 2011 - 05:25 PM

Just did a Google search in IE and it took me to the galasearch website (findgala.com). So that one is still there.

The search issue in FireFox appears to be better... that one was more sporadic and harder to track, so I'll keep an eye on it.

Any ideas on Gala?

(And thanks for everything, btw!)

#9 Broni

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Posted 22 November 2011 - 05:44 PM

Open IE, go Tools>Internet options>Advanced tab, click on "Reset" button.
Restart IE.
Check for redirections.

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#10 NShannon

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Posted 22 November 2011 - 10:23 PM

Hooray! Not redirecting now! Thank you so much for your help!!

#11 Broni

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Posted 22 November 2011 - 11:55 PM

Very good :)

Please run couple more steps for me....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#12 NShannon

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Posted 29 November 2011 - 06:51 PM

Just completed the last two scans. All clear.

#13 Broni

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Posted 29 November 2011 - 07:43 PM

Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/04/27/download-the-latest-adobe-flash-for-firefox-and-ie-without-any-extras/

=============================================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

-=================================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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