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HELP!!!


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2 replies to this topic

#1 RebeccaKATE

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Posted 20 November 2011 - 09:56 AM

Malware rogue program intalled on laptop (Privacy Protection)
Deleted lots of files, so no malware programs are picking anything up.
I know that it is a malware program because everytime i click on a program,it is denied. Bubbles come up saying that it cannot be opened due to it being infected with blaster.worm. I have tried every malware program, and nothing is being detected. The only way i can do anything on my computer is using safety mode, but even then, i get redirected. I really have no idea what to do!

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#2 RPMcMurphy

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Posted 24 November 2011 - 01:40 AM

Hello and welcome. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until Iíve given you the ďAll clear.Ē Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Posted Image Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.
  • If you have trouble, stop and post back. Do not try to repeatedly run comboFix!
  • When finished, it will produce a report for you.
.
Please include the following in your next post:
  • ComboFix log

Threads are closed after 5 days of inactivity.

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#3 RPMcMurphy

RPMcMurphy

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Posted 29 November 2011 - 11:31 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Threads are closed after 5 days of inactivity.

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