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CD/DVD driver not updatable


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#1 2bornot2b

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Posted 19 November 2011 - 10:16 PM

Hi, I have a Dell Demension 537 desktop running Vista 64 SP2. Installed new Asus cd/dvd drive. Device mgr shows problem with drive. It won't let me update the driver. Says error 39 device not found. How do I get computer to install driver so device can be accessed? Old drive initially worked then did the same thing. That's why I replaced.

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#2 jhayz

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Posted 19 November 2011 - 10:24 PM

Try this link http://support.microsoft.com/kb/929461/en-us

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#3 hamluis

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Posted 20 November 2011 - 11:24 AM

MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116

FWIW: It's generally unnecessary worrying about optical drive drivers...they come with the O/S and are generic in nature.

Louis




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