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Trying to remove AV Protection2011


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#1 shellseekr52

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Posted 19 November 2011 - 05:26 PM

While trying to find a way to uninstall this AV Protection 2011, which showed up on my computer while watching a tv show, I accidentally clicked on it, this activating the malware. I have gone through your whole process and everything says there are no longer and malicious files on my computer. BUT...the file for the the program still appears in my program list. When I right click on it to see properties, it shows files in there. How do I get rid of this completely?? I have followed everything step by step. Thanks!!

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#2 boopme

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Posted 19 November 2011 - 10:41 PM

Hello I take it you have run Malwarebytes so we can use MBAM's FileAssassin feature.

Open MBAM again.
Click the More Tools tab and then the Run Tool button
Now browse to the file(s) we want to remove using the drop down box next to Look in: at the top.
Locate the file(s), click Open.
You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to disastrous problems with your operating system.


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