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computer hijacked win 7 pro


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3 replies to this topic

#1 Spinny859

Spinny859

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  • Local time:07:42 AM

Posted 19 November 2011 - 02:24 PM

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by David at 14:14:52 on 2011-11-19
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3061.1813 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\ASTSRV.EXE
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\Nitro PDF\Professional\6.0\NitroPDFDriverServicex64.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe
C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Common Files\PX Storage Engine\VxBlockServer.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://insightbb.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: {2EECD738-5844-4a99-B4B6-146BF802613B} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {1FCA4DF8-9ACD-4DFB-89CC-DDD0082FC588} - No File
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe
uRunOnce: [Application Restart #0] C:\Program Files (x86)\Internet Explorer\iexplore.exe -restart /WERRESTART
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [<NO NAME>]
mRun: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
Trusted Zone: cinemanow.com
Trusted Zone: qflix.com
Trusted Zone: roxio.com
Trusted Zone: sonic.com\redirect
Trusted Zone: sonic.com\redirect2
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 74.128.17.114 74.128.19.102 192.168.1.1 74.128.17.114 74.128.19.102
TCP: Interfaces\{A2EC40B0-F3BC-4D23-90EF-0DA22BDFBCEF} : DhcpNameServer = 74.128.17.114 74.128.19.102 192.168.1.1 74.128.17.114 74.128.19.102
TCP: Interfaces\{C50180B8-C86C-4587-B383-3F21EDB8942A} : DhcpNameServer = 192.168.42.129
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: {2EECD738-5844-4a99-B4B6-146BF802613B} - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {1FCA4DF8-9ACD-4DFB-89CC-DDD0082FC588} - No File
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [(Default)]
mRun-x64: [CPMonitor] "C:\Program Files (x86)\Roxio 2010\5.0\CPMonitor.exe"
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R0 Sahdad64;HDD Filter Driver;C:\Windows\system32\Drivers\Sahdad64.sys --> C:\Windows\system32\Drivers\Sahdad64.sys [?]
R0 Saibad64;Volume Filter Driver;C:\Windows\system32\Drivers\Saibad64.sys --> C:\Windows\system32\Drivers\Saibad64.sys [?]
R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R1 SaibVdAd64;Virtual Disk Driver;C:\Windows\system32\Drivers\SaibVdAd64.sys --> C:\Windows\system32\Drivers\SaibVdAd64.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [2011-7-18 140672]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;C:\Program Files (x86)\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe [2009-6-2 457200]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2009-6-23 127352]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-11-18 366152]
R2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;C:\Program Files\Common Files\Nitro PDF\Professional\6.0\NitroPDFDriverServicex64.exe [2009-9-15 324928]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2010-9-16 80896]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-4-27 288272]
R3 VST64_DPV;VST64_DPV;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
R3 VST64HWBS2;VST64HWBS2;C:\Windows\system32\DRIVERS\VSTBS26.SYS --> C:\Windows\system32\DRIVERS\VSTBS26.SYS [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxWatch12.exe [2009-7-24 219632]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 HTCAND64;HTC Device Driver;C:\Windows\system32\Drivers\ANDROIDUSB.sys --> C:\Windows\system32\Drivers\ANDROIDUSB.sys [?]
S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\system32\DRIVERS\htcnprot.sys --> C:\Windows\system32\DRIVERS\htcnprot.sys [?]
S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\system32\DRIVERS\MpNWMon.sys --> C:\Windows\system32\DRIVERS\MpNWMon.sys [?]
S3 nosGetPlusHelper;getPlus® Helper 3004;C:\Windows\System32\svchost.exe -k nosGetPlusHelper [2009-7-13 20992]
S3 RoxMediaDB12;RoxMediaDB12;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\SharedCOM\RoxMediaDB12.exe [2009-7-24 1116656]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-11-19 18:14:05 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0AB3A41F-8510-46A5-A988-DE7E5FB6B0F3}\offreg.dll
2011-11-19 17:35:37 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-11-19 17:20:30 255488 ----a-w- C:\Windows\System32\xvidvfw.dll
2011-11-19 17:20:29 703488 ----a-w- C:\Windows\System32\xvidcore.dll
2011-11-19 17:20:29 650752 ----a-w- C:\Windows\SysWow64\xvidcore.dll
2011-11-19 17:20:29 240640 ----a-w- C:\Windows\SysWow64\xvidvfw.dll
2011-11-19 17:20:29 173056 ----a-w- C:\Windows\System32\xvid.ax
2011-11-19 17:20:29 152064 ----a-w- C:\Windows\SysWow64\xvid.ax
2011-11-19 17:20:25 -------- d-----w- C:\Program Files (x86)\Xvid
2011-11-19 03:38:15 917840 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8E83BB04-DD7F-4E13-AF14-D4FAC24C7F9D}\gapaengine.dll
2011-11-19 03:37:59 8570192 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0AB3A41F-8510-46A5-A988-DE7E5FB6B0F3}\mpengine.dll
2011-11-18 16:48:30 -------- d-----w- C:\Users\David\AppData\Roaming\Macrovision
2011-11-18 16:48:07 -------- d-----w- C:\Users\David\AppData\Local\Sonic_Solutions
2011-11-18 16:43:43 -------- d-----w- C:\ProgramData\Uninstall
2011-11-18 16:41:17 27632 ------w- C:\Windows\System32\drivers\SaibVdAd64.sys
2011-11-18 16:41:17 27120 ------w- C:\Windows\System32\drivers\Sahdad64.sys
2011-11-18 16:41:17 19952 ------w- C:\Windows\System32\drivers\Saibad64.sys
2011-11-18 16:40:06 -------- d-----w- C:\ProgramData\CinemaNow
2011-11-18 16:40:01 -------- d-----w- C:\Program Files (x86)\CinemaNow
2011-11-18 16:38:56 -------- d-----w- C:\Users\David\AppData\Roaming\Simple Star
2011-11-18 16:38:53 -------- d-----w- C:\ProgramData\PhotoShow Shared Assets
2011-11-18 16:38:50 -------- d-----w- C:\Program Files (x86)\Roxio
2011-11-18 16:38:10 -------- d-----w- C:\ProgramData\eSellerate
2011-11-18 16:38:08 -------- d-----w- C:\ProgramData\SmartSound Software Inc
2011-11-18 16:38:03 -------- d-----w- C:\Program Files (x86)\SmartSound Software
2011-11-18 16:36:55 53248 ----a-r- C:\Users\David\AppData\Roaming\Microsoft\Installer\{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}\ARPPRODUCTICON.exe
2011-11-18 16:36:55 -------- d-----w- C:\Program Files\Roxio 2010
2011-11-18 16:35:35 55280 ------w- C:\Windows\System32\drivers\PxHlpa64.sys
2011-11-18 16:35:35 10224 ------w- C:\Windows\System32\drivers\cdralw2k.sys
2011-11-18 16:35:35 10224 ------w- C:\Windows\System32\drivers\cdr4_xp.sys
2011-11-18 16:33:03 -------- d-----w- C:\Program Files (x86)\Common Files\Sonic Shared
2011-11-18 16:33:02 -------- d-----w- C:\Program Files (x86)\Roxio 2010
2011-11-18 16:29:52 -------- d-----w- C:\Users\David\AppData\Roaming\Roxio Log Files
2011-11-18 15:53:08 -------- d-----w- C:\Users\David\AppData\Roaming\Malwarebytes
2011-11-18 15:53:01 -------- d-----w- C:\ProgramData\Malwarebytes
2011-11-18 15:52:58 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-11-18 15:52:58 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-11-18 15:46:47 -------- d-----w- C:\ProgramData\!SASCORE
2011-11-18 15:44:35 -------- d-----w- C:\Windows\pss
2011-11-18 03:15:21 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-11-18 03:15:05 8873296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Updates\mpengine.dll
2011-11-18 02:57:02 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-11-18 02:57:02 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-11-18 02:55:54 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-11-18 02:55:54 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-11-18 02:55:54 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-11-18 02:55:53 404480 ----a-w- C:\Windows\System32\umpnpmgr.dll
2011-11-18 02:55:52 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2011-11-18 02:55:52 44544 ----a-w- C:\Windows\SysWow64\devrtl.dll
2011-11-18 02:55:52 252928 ----a-w- C:\Windows\SysWow64\drvinst.exe
2011-11-18 02:55:52 145920 ----a-w- C:\Windows\SysWow64\cfgmgr32.dll
2011-11-18 02:52:27 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2011-11-18 02:52:27 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2011-11-18 02:52:27 331776 ----a-w- C:\Windows\System32\oleacc.dll
2011-11-18 02:52:27 233472 ----a-w- C:\Windows\SysWow64\oleacc.dll
.
==================== Find3M ====================
.
2011-11-18 13:58:43 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-29 16:29:28 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-09-29 04:03:32 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 14:15:09.12 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:08:42 AM

Posted 23 November 2011 - 01:57 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:08:42 AM

Posted 28 November 2011 - 01:31 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 02 December 2011 - 03:32 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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