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Fileresearchcenter


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5 replies to this topic

#1 JannEd

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Posted 19 November 2011 - 01:53 PM

I know what the fileresearchcenter is. I also know it can be one of the FF plug-ins. All of a sudden it is on my computer and is not in my FF plug-in list. Where did I get it and how do I get rid of it? Could that have been what redirected my isp homepage? That also is something I would never have downloaded or installed. Thanks

Jann

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#2 Broni

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Posted 19 November 2011 - 08:02 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 JannEd

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Posted 19 November 2011 - 08:41 PM

Are all those programs to find out about fileresearchcenter? I have and did run MalwareBytes and it was a clean run with full scan. I also ran Avira Antivir and Super Anti-spyware and they found nothing. How I found that filesearchcenter was, after I clear my cache in FF, I always go to Windows Explorer to my profile and get rid of all the temp stuff in there. It was full with this. I have a rootkill program and detector but didn't think it necessary. I found the problem in Netscape, they failed to tell the users that it is now necessary to take off www. Jerks. Had to call India.

Since I have been on here for some time now, I once again went into Windows Explorer and there are no instances of filesearcher. I was on IE for just a few seconds to see if my Netscape issue happened there, I wonder if that is where I picked that up. I am downloading those programs and will run and post in here. Thank you so much!

You guys are the best!!!

Jann

#4 Broni

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Posted 19 November 2011 - 08:53 PM

Are you experiencing any computer issues at the moment?

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#5 JannEd

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Posted 19 November 2011 - 09:04 PM

Are you experiencing any computer issues at the moment?


No. Just a note: I fixed a laptop that had an ugly virus that acted like octopus legs, it was horrible. That is why I have that Rootkill program. IE didn't put it there. I have no idea how it got there before. Leave this thread up until tomorrow just in case it comes back, ok? Is that fileresearchcenter malware or adware or what? I don't like those kinds of surprises interrupting my day!! LOL

Jann

#6 Broni

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Posted 19 November 2011 - 09:54 PM

It's listed by WOT in green: http://www.mywot.com/en/scorecard/fileresearchcenter.com

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