Posted 18 November 2011 - 09:46 PM
I need help please. I use the latest version of FF. Have had no problem till today when I went to abcnews.com website. The site loaded and I went to check and see what was on 20/20 tonight. Then suddenly FF crashed. I got the usual popup telling me to either restart/quit FF and send a crash report. I clicked restart and the abc page tried loading again but after a couple of minutes FF crashed again. I clicked on restart new session and went back to FF google homepage. All seemed fine till I went to caringbridge.com and FF crashed again. I restarted a new session and tried other sites I visit daily. And they all crashed. Including gmail.
I then did what trouble shooting that I know to do. I opened FF again and disabled all add-ons. Still crashed. I switch to safe mode in FF. Still crashed. Fearing that I picked up a bug I scanned by PC with my paid version of malwarebyte's. The scan came up clean. To be sure I re-started PC and went to safe mode and scanned again. Still scan was clean. I then scanned with my Avast anti-virus. That came up clean.
Internet explorer works. But since I dislike it I immediately DL Google's Chrome which I am currently using.
I've googled for help with FF, but can't find anything helpful or rather that I can understand. If anyone has any clues on how to restore FF back to working order I would be most appreciative.
Windows XP home with XP 3.