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System Restore, no internet, missing files, file contents after removal


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#1 cocomade

cocomade

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Posted 18 November 2011 - 07:36 PM

Hi, I am brand-new at this. After reading almost everything I can find on your website about the System Restore virus which I had on Dell PC. Using a different PC to communicate, download programs, etc. Running Windows XP Home on infected PC. Had all the messages as described in your System Restore virus tutorial. I was not able to open my security program which is provided by my internet provider and has since that time become outdated, so if I can get my internet back, I can update it and/or possibly purchase a better security option. At first, my internet was still working. After finally getting the virus window to minimize, I got to my home page, but could not get anywhere really. Ran RKill, then TDSS Killer (before the major attach of System Restore, I had been having problems with Google searches, but had no idea that was also a virus issue), Super Antispyware, then ran Malwarebytes program, and finally the Unhide program. After all of this, no internet. Most files reappeared, but lots of them are empty. Went back to your website and read some more. Then backed up my data (C:\), disabled any CD emulation software with DeFogger, ran DDS tool and have attached logs, downloaded GMER, but was not able to run.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by BYRON LUBER at 6:26:12 on 2011-11-18
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1459 [GMT -6:00]
.
AV: Charter Security Suite 9.01 *Enabled/Outdated* {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: Charter Security Suite 9.01 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Cobian Backup 10\Cobian.exe
C:\Program Files\Cobian Backup 10\cbInterface.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: DCA BHO: {b49699fc-1665-4414-a1cb-c4a2a4a13eec} - c:\program files\upromise\dca-bho.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: {6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
EB: AT&&T Yahoo! Sidebar: {51085e3d-a958-42a2-a6be-a6a9b0baf276} - c:\program files\yahoo!\browser\ysidebarIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\documents and settings\byron luber\start menu\programs\startup\MSN.com.url
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
TCP: Interfaces\{4A4D1D64-D0EE-46A8-8B56-C8FED8BDB593} : DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
TCP: Interfaces\{8FAAD9CC-D936-423E-A63D-E660CA78F635} : DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\byron luber\application data\mozilla\firefox\profiles\cow1phck.default\
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\charter security suite\nrs\litmus-ff@f-secure.com\components\litmus-ff.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\byron luber\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\byron luber\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\byron luber\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2010-12-27 42672]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2010-12-27 82120]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2010-12-27 68064]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2010-12-27 215648]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2010-12-27 148632]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2010-12-27 61088]
R3 ZD1211BU(Atheros);Atheros ZD1211B IEEE 802.11 Wireless LAN Driver (USB)(Atheros);c:\windows\system32\drivers\ZD1211BU.sys [2005-8-17 722432]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-23 135664]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\toolbarupdaterservice.exe --> c:\program files\startnow toolbar\ToolbarUpdaterService.exe [?]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2010-3-9 17149]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-23 135664]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-10-23 1174664]
S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\VisorUsb.sys [2004-12-14 19968]
.
=============== Created Last 30 ================
.
2011-11-17 23:55:21 -------- d-----w- c:\documents and settings\byron luber\local settings\application data\Safe mirror
2011-11-17 23:54:57 -------- d-----w- c:\program files\Cobian Backup 10
2011-11-09 04:18:19 -------- d-----w- c:\documents and settings\byron luber\application data\SUPERAntiSpyware.com
2011-11-09 04:17:03 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-11-07 04:16:44 -------- d-----w- c:\program files\YTDSETUP
2011-11-07 04:16:43 17280 ----a-w- c:\windows\system32\roboot.exe
.
==================== Find3M ====================
.
2011-09-26 16:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 23:00:50 22216 -c--a-w- c:\windows\system32\drivers\mbam.sys
2011-08-23 21:45:30 404640 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-23 07:39:51 82120 -c--a-w- c:\windows\system32\drivers\fsdfw.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
.
============= FINISH: 6:27:52.00 ===============

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#2 Elise

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Posted 23 November 2011 - 01:55 PM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 cocomade

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Posted 25 November 2011 - 12:06 PM

Okay thanks for reply. Just saw your reply today, so will work on your suggestions today. Will follow up by tomorrow. Just want to let you know I'm working on your instructions.

#4 Elise

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Posted 25 November 2011 - 12:36 PM

Okay, I will wait for your logs! :)

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 cocomade

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Posted 25 November 2011 - 01:08 PM

.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by BYRON LUBER at 11:45:05 on 2011-11-25
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1504 [GMT -6:00]
.
AV: Charter Security Suite 9.01 *Enabled/Outdated* {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: Charter Security Suite 9.01 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Charter Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter Security Suite\Common\FSHDLL32.EXE
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Charter Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Secunia\PSI\PSI_TRAY.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {465E08E7-F005-4389-980F-1D8764B3486C} - No File
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: DCA BHO: {b49699fc-1665-4414-a1cb-c4a2a4a13eec} - c:\program files\upromise\dca-bho.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter security suite\nrs\iescript\baselitmus.dll
TB: {6ADB0F93-1AA5-4BCF-9DF4-CEA689A3C111} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes.dll
EB: AT&&T Yahoo! Sidebar: {51085e3d-a958-42a2-a6be-a6a9b0baf276} - c:\program files\yahoo!\browser\ysidebarIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\documents and settings\byron luber\start menu\programs\startup\MSN.com.url
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
TCP: Interfaces\{4A4D1D64-D0EE-46A8-8B56-C8FED8BDB593} : DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
TCP: Interfaces\{8FAAD9CC-D936-423E-A63D-E660CA78F635} : DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\byron luber\application data\mozilla\firefox\profiles\cow1phck.default\
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\charter security suite\nrs\litmus-ff@f-secure.com\components\litmus-ff.dll
FF - component: c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
FF - plugin: c:\documents and settings\byron luber\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\byron luber\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\byron luber\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2010-12-27 42672]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2010-12-27 82120]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter security suite\hips\drivers\fshs.sys [2010-12-27 68064]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter security suite\anti-virus\fsgk32st.exe [2010-12-27 215648]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-10-14 994360]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter security suite\anti-virus\minifilter\fsgk.sys [2010-12-27 148632]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter security suite\orsp client\fsorsp.exe [2010-12-27 61088]
R3 ZD1211BU(Atheros);Atheros ZD1211B IEEE 802.11 Wireless LAN Driver (USB)(Atheros);c:\windows\system32\drivers\ZD1211BU.sys [2005-8-17 722432]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-23 135664]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\toolbarupdaterservice.exe --> c:\program files\startnow toolbar\ToolbarUpdaterService.exe [?]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2010-3-9 17149]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-23 135664]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S3 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2007-10-23 1174664]
S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\VisorUsb.sys [2004-12-14 19968]
.
=============== Created Last 30 ================
.
2011-11-19 01:12:45 -------- d-----w- c:\documents and settings\byron luber\local settings\application data\Secunia PSI
2011-11-19 01:12:25 -------- d-----w- c:\program files\Secunia
2011-11-17 23:55:21 -------- d-----w- c:\documents and settings\byron luber\local settings\application data\Safe mirror
2011-11-17 23:54:57 -------- d-----w- c:\program files\Cobian Backup 10
2011-11-09 04:18:19 -------- d-----w- c:\documents and settings\byron luber\application data\SUPERAntiSpyware.com
2011-11-09 04:17:03 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-11-07 04:16:44 -------- d-----w- c:\program files\YTDSETUP
2011-11-07 04:16:43 17280 ----a-w- c:\windows\system32\roboot.exe
.
==================== Find3M ====================
.
2011-09-26 16:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 23:00:50 22216 -c--a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 11:46:31.20 ===============

Attached Files



#6 Elise

Elise

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Posted 25 November 2011 - 01:20 PM

At this point, except for the internet problem, do you have any other issues?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 cocomade

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Posted 25 November 2011 - 08:37 PM

A lot of my programs under the start menu are still empty.

#8 Elise

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Posted 26 November 2011 - 05:03 AM

Unfortunately for some programs you'll have to manually recreate the shortcuts. To restore the default XP start menu items, download the following file and run it: http://download.bleepingcomputer.com/grinler/fakehdd/winxp-pro-32bit-sm-reset.exe

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#9 cocomade

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Posted 27 November 2011 - 07:06 PM

Downloaded the ComboFix and tried to run, but got the message that Windows Recovery Console is not installed. Couldn't let ComboFix install, no internet. How can I get Windows Recovery Console back on it

#10 Elise

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Posted 28 November 2011 - 02:39 AM

Just choose No when asked if you want to install it and continue without it. This is merely a safety measure we could also use without preinstalling it if need be.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#11 cocomade

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Posted 29 November 2011 - 11:40 AM

ComboFix 11-11-27.02 - BYRON LUBER 11/28/2011 22:40:00.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2046.1655 [GMT -6:00]
Running from: F:\ComboFix.exe
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
.
((((((((((((((((((((((((( Files Created from 2011-10-28 to 2011-11-29 )))))))))))))))))))))))))))))))
.
.
2011-11-27 19:46 . 2006-12-29 06:31 19569 ----a-w- c:\windows\000002_.tmp
2011-11-27 18:17 . 2008-04-14 11:41 81920 ------w- c:\windows\system32\ieencode.dll
2011-11-27 18:15 . 2006-12-29 06:31 19569 ----a-w- c:\windows\000001_.tmp
2011-11-27 18:06 . 2011-11-27 18:08 -------- d-----w- C:\918d2d1c8c33270b8f0f
2011-11-19 01:12 . 2011-11-19 01:12 -------- d-----w- c:\documents and settings\BYRON LUBER\Local Settings\Application Data\Secunia PSI
2011-11-19 01:12 . 2011-11-19 01:12 -------- d-----w- c:\program files\Secunia
2011-11-17 23:55 . 2011-11-17 23:55 -------- d-----w- c:\documents and settings\BYRON LUBER\Local Settings\Application Data\Safe mirror
2011-11-17 23:54 . 2011-11-17 23:55 -------- d-----w- c:\program files\Cobian Backup 10
2011-11-09 22:21 . 2011-11-09 22:21 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2011-11-09 04:18 . 2011-11-09 04:18 -------- d-----w- c:\documents and settings\BYRON LUBER\Application Data\SUPERAntiSpyware.com
2011-11-09 04:17 . 2011-11-09 04:18 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-11-07 04:31 . 2011-11-07 04:31 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-11-07 04:26 . 2011-11-07 04:26 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Google
2011-11-07 04:16 . 2011-11-07 04:38 -------- d-----w- c:\documents and settings\Administrator\Application Data\Systweak
2011-11-07 04:16 . 2011-11-10 00:18 -------- d-----w- c:\program files\YTDSETUP
2011-11-07 04:16 . 2011-07-07 19:26 17280 ----a-w- c:\windows\system32\roboot.exe
2011-11-07 03:58 . 2011-11-07 03:58 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-11-07 03:57 . 2011-11-07 03:57 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-11-06 17:54 . 2011-11-06 17:54 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2011-11-06 13:04 . 2011-11-06 13:04 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-26 16:41 . 2011-09-26 16:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-04 11:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-04 11:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12 . 2004-08-04 11:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2004-08-04 11:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 23:00 . 2010-08-01 14:21 22216 -c--a-w- c:\windows\system32\drivers\mbam.sys
2011-10-06 12:47 . 2011-08-04 22:50 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-11-27_22.57.27 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-11-28 00:37 . 2011-11-28 00:37 16384 c:\windows\Temp\Perflib_Perfdata_7cc.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2011-05-17 18:29 1490312 -c--a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-05-17 1490312]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-05-17 1490312]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
.
c:\documents and settings\BYRON LUBER\Start Menu\Programs\Startup\
MSN.com.url [2010-7-11 2907]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Secunia PSI Tray.lnk - c:\program files\Secunia\PSI\psi_tray.exe [2011-10-14 291896]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2011-05-04 17:54 551296 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 05:07 932288 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-01-31 08:44 35760 -c--a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ApnUpdater]
2011-05-17 18:29 395144 ----a-w- c:\program files\Ask.com\Updater\Updater.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CanonSolutionMenu]
2008-03-11 01:20 689488 -c--a-w- c:\program files\Canon\SolutionMenu\CNSLMAIN.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\SYSTEM32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2007-03-15 16:09 460784 -c--a-w- c:\program files\DellSupport\DSAgnt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport-]
2007-03-15 16:09 460784 -c--a-w- c:\program files\DellSupport\DSAgnt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupportCenter]
2009-05-21 15:55 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
2004-08-13 07:05 122939 -c--a-w- c:\windows\SYSTEM32\dla\tfswctrl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2007-11-15 15:24 16384 -c--a-w- c:\program files\Dell Support Center\gs_agent\custom\dsca.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
2004-08-24 00:19 57344 -c----w- c:\program files\CyberLink\PowerDVD\DVDLauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EverioService]
2006-11-23 02:10 151552 -c----w- c:\program files\CyberLink\PCM4Everio\EverioService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 17:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2004-09-13 20:49 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxpers]
2005-09-20 15:36 114688 -c--a-w- c:\windows\SYSTEM32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\igfxtray]
2005-09-20 15:35 94208 -c--a-w- c:\windows\SYSTEM32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelMeM]
2003-09-04 02:12 221184 -c--a-w- c:\program files\Intel\Modem Event Monitor\IntelMEM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-03-07 20:33 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechQuickCamRibbon]
2009-10-14 18:36 2793304 ----a-w- c:\program files\Logitech\Logitech WebCam Software\LWS.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
2006-01-17 18:03 53248 -c--a-w- c:\program files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2004-04-12 02:15 290816 -c----w- c:\program files\Dell\Media Experience\PCMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 23:38 421888 -c--a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2007-08-16 14:56 236016 -c--a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
2011-05-27 02:50 15147400 ----a-r- c:\program files\Skype\Phone\Skype.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2011-04-08 17:59 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2011-10-17 17:18 4615552 ----a-w- c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdateManager]
2004-01-07 07:01 110592 -c--a-w- c:\program files\Common Files\Sonic\Update Manager\sgtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Upromise Tray]
2009-07-01 17:35 167936 -c--a-w- c:\program files\Upromise\UpromiseTray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Upromise Update]
2009-07-01 17:19 81920 -c--a-w- c:\program files\Upromise\dca-ua.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
2004-08-10 17:42 2502656 -c--a-w- c:\program files\Yahoo!\Messenger\YPager.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YBrowser]
2006-07-21 21:19 129536 -c--a-w- c:\progra~1\Yahoo!\browser\ybrwicon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"= c:\\Program Files\\Yahoo!\\Messenger\\yserver.exe
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"= c:\\Program Files\\Yahoo!\\Messenger\\YPAGER.EXE
"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Documents and Settings\\DEVIN\\My Documents\\My Music\\FrostWire\\FrostWire.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Logitech\\Logitech Vid\\Vid.exe"=
"%windir%\\system32\\sessmgr.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"443:TCP"= 443:TCP:*:Disabled:ooVoo TCP port 443
"443:UDP"= 443:UDP:*:Disabled:ooVoo UDP port 443
"37674:TCP"= 37674:TCP:*:Disabled:ooVoo TCP port 37674
"37674:UDP"= 37674:UDP:*:Disabled:ooVoo UDP port 37674
"37675:UDP"= 37675:UDP:*:Disabled:ooVoo UDP port 37675
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/22/2011 10:27 AM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [7/12/2011 3:55 PM 67664]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCore.exe [8/11/2011 5:38 PM 116608]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\psia.exe [10/14/2011 12:01 AM 994360]
R3 ZD1211BU(Atheros);Atheros ZD1211B IEEE 802.11 Wireless LAN Driver (USB)(Atheros);c:\windows\SYSTEM32\DRIVERS\ZD1211BU.sys [8/17/2005 1:43 PM 722432]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [4/23/2010 9:27 AM 135664]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\SYSTEM32\DNINDIS5.sys [3/9/2010 11:16 AM 17149]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [4/23/2010 9:27 AM 135664]
S3 PSI;PSI;c:\windows\SYSTEM32\DRIVERS\psi_mf.sys [9/1/2010 2:30 AM 15544]
S3 VisorUsb;Handspring USB;c:\windows\SYSTEM32\DRIVERS\VisorUsb.sys [12/14/2004 11:44 AM 19968]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\SYSTEM32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 17:50]
.
2011-11-29 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 17:20]
.
2011-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-23 15:26]
.
2011-11-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-23 15:26]
.
2011-11-29 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2011-05-17 18:29]
.
2011-11-29 c:\windows\Tasks\User_Feed_Synchronization-{8E8185B8-1B8B-4290-B79D-C749BAF34FAC}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uSearchURL,(Default) = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
Trusted Zone: internet
Trusted Zone: mcafee.com
TCP: DhcpNameServer = 24.217.0.5 24.217.201.67 68.113.206.10
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
FF - ProfilePath - c:\documents and settings\BYRON LUBER\Application Data\Mozilla\Firefox\Profiles\cow1phck.default\
FF - prefs.js: network.proxy.type - 0
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-11-28 22:51
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-364670384-3883908024-564675697-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(536)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(3432)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-11-28 22:54:33
ComboFix-quarantined-files.txt 2011-11-29 04:54
ComboFix2.txt 2011-11-27 23:06
.
Pre-Run: 6,911,234,048 bytes free
Post-Run: 6,889,332,736 bytes free
.
- - End Of File - - 2C0616FDA2137AF5D86937448415B459

#12 Elise

Elise

    Bleepin' Blonde


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Posted 29 November 2011 - 12:09 PM

Hi, how are things running at this point?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#13 cocomade

cocomade
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Posted 29 November 2011 - 07:46 PM

Still no internet.

#14 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,981 posts
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  • Gender:Female
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  • Local time:05:59 AM

Posted 30 November 2011 - 03:21 AM

Hi again, lets see if we can find the culprit. :)

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure "Include All Files" option remains checked.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#15 cocomade

cocomade
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Posted 30 November 2011 - 02:47 PM

Farbar Service Scanner
Ran by BYRON LUBER (administrator) on 30-11-2011 at 13:24:29
Microsoft Windows XP Service Pack 3 (X86)
********************************************************

Service Check:
==============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.


File Check:
===========
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys is missing.
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

Connection Status:
==================
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors

**** End of log ****




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