When the dialog box appears, click Send Report
. The Windows error reporting service will see if your problem is known, and if so, will direct you to a web site with more information on how to fix it.
If it is not a known problem, do virus and malware scans, as WlkingMan
Run these online virus scanners:http://www.pandasoftware.com/activescan/http://housecall.trendmicro.com/
Also this online Trojan scanner:TrojanScan
Are you using these basic security programs?
(They're all free.)aČ freeewido security suiteAd-AwareSpybot S&D
These 2, will help prevent spyware/malware from being installed in the first place:SpywareblasterSpywareGuard
Download these programs, update
them, and then run them.
These programs, updated
and used regularly
, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...
When installing ewido security suite
, under Additional Options
uncheck:Install background guardInstall scan via context menuImportant:Please
read this tutorial
on Spybot S&D before using it. Spybot can do SERIOUS
damage, if not used properly.
Helpful Tutorials:Using Ad-Aware SEUsing SpywareBlasterUsing SpywareGuardUsing Ewido
You can also try updating, or disabling, Internet Explorer plug-ins:
At the top, click Tools
, and select Manage Add-ons...
Just follow the direction in the Manage Add-ons...
Another thing to try, is a repair/reinstall of IE:How to Repair Internet Explorer