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Internet Explorer - Dialog Box


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#1 stubs

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Posted 31 January 2006 - 03:33 PM

A dialog box that says:

"An error has occured in Internet Explorer. Internet Explorer will close now. If this problem persists, restart your computer."

I can then click on "ok" or close the dialog box. Either way usually kicks me off of whatever it is I'm doing. It won't kick me off the internet but off of whatever site I'm on.

Any suggestions?

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#2 t3s

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Posted 31 January 2006 - 03:36 PM

Could be that the site you were trying to view caused internet explorer to crash. See if it only does it when viewing that site. If that doesn't work then try doing A few virus and spyware/malware scans.


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#3 tg1911

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Posted 01 February 2006 - 04:05 PM

When the dialog box appears, click Send Report. The Windows error reporting service will see if your problem is known, and if so, will direct you to a web site with more information on how to fix it.

If it is not a known problem, do virus and malware scans, as WlkingMan suggested.
Run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

Also this online Trojan scanner:
TrojanScan

Are you using these basic security programs?
(They're all free.)
aČ free
ewido security suite
Ad-Aware
Spybot S&D

These 2, will help prevent spyware/malware from being installed in the first place:
Spywareblaster
SpywareGuard

Download these programs, update them, and then run them.
These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

Helpful Tutorials:
Using Ad-Aware SE
Using SpywareBlaster
Using SpywareGuard
Using Ewido


You can also try updating, or disabling, Internet Explorer plug-ins:
Open IE.
At the top, click Tools, and select Manage Add-ons...
Just follow the direction in the Manage Add-ons... box.

Another thing to try, is a repair/reinstall of IE:
How to Repair Internet Explorer
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