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Tidserv Activity 2

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#1 Desert Canyon

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Posted 18 November 2011 - 06:41 PM

I am having trouble removing the threat identified as "Tidserv Activity 2".

Norton Anti-Virus keeps detecting it, but tells me that the threat requires "manual removal". I have followed the directions and download the removal tool from Symantec, and then activated it as per the instructions. The removal tool operates, then restarts the computer. Upon restart, a message comes up saying that no virus was detected. Yet at the same time, Norton Anti-Virus is detecting and stopping several Trojans, culminating in a message saying "Threat requiring manual removal detected. System infected: Tidserv Activity 2". I have gone through this dance with the removal tool and Norton Anti-Virus three times now, and my system seems no closer to getting rid of "Tidserv Activity 2" than it was to start with.

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#2 Broni


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Posted 18 November 2011 - 10:32 PM

Welcome aboard Posted Image

Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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