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Flash player problem after searchqu


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#1 Jen42

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Posted 18 November 2011 - 05:44 PM

I got searchqu on my pc. I thought I removed it using Adaware, Spybot and Malwarebytes. But every now and again my browser redirected again. So I looked in the registry and deleted anything with searchqu, ilivid, and bandoo in it.

I thouht it was all good then, but then I noticed flash player wasn't working. So I uninstalled, then reinstalled. It worked, but after a restart, it stopped working again. I tried again, with the same problem. I then tried to install a previous version of flash, with the same result. I then tried a system restore, still the same.

I use windows 7 64 bit withe the latest firefox. No sign of the browser redirecting anymore though.

The same thing happens with Internet explorer.

Edited by Jen42, 18 November 2011 - 05:50 PM.


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#2 cryptodan

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Posted 22 November 2011 - 04:05 AM

Hello,

And welcome to BleepingComputer.com, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can.

Malwarebytes Anti-Malware

NOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


SUPERAntiSpyware:

Please download and scan with SUPERAntiSpyware Free

  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are unchecked (leave all others checked):
    • Ignore files larger then 4mb
    • Ignore non-executable files

    Now Perform the scan with SUPERAntiSpyware as follows:
    • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    • On the left, make sure you check C:\Fixed Drive.
    • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
    • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    • Make sure everything has a checkmark next to it and click "Next".
    • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    • If asked if you want to reboot, click "Yes" and reboot normally.
    • To retrieve the removal information after reboot, launch SUPERAntispyware again.[list]
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

SAS Portable
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Now GMER

GMER does not work in 64bit Mode!!!!!!

Please download GMER from one of the following locations and save it to your desktop:

  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.


All scans above should be performed in regular boot mode, and if that is not possible then I will post instructions in a follow up reply on how to get into Safe Mode to perform the scans. Also all scans should be COMPLETE and not quick unless specifically instructed to do so.

#3 Jen42

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Posted 22 November 2011 - 05:06 PM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8130

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

10/11/2011 10:04:06 PM
mbam-log-2011-11-10 (22-04-06).txt

Scan type: Full scan (C:\|D:\|F:\|)
Objects scanned: 347196
Time elapsed: 31 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
d:\my documents\downloads\OOO_full.exe (PUP.Perflogger) -> Quarantined and deleted successfully.
f:\my documents\downloads\OOO_full.exe (PUP.Perflogger) -> Quarantined and deleted successfully.



SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/23/2011 at 08:59 AM

Application Version : 5.0.1136

Core Rules Database Version : 7976
Trace Rules Database Version: 5788

Scan type : Complete Scan
Total Scan Time : 00:40:27

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 557
Memory threats detected : 0
Registry items scanned : 71512
Registry threats detected : 0
File items scanned : 74319
File threats detected : 135

Adware.Tracking Cookie
C:\Users\Mum\AppData\Roaming\Microsoft\Windows\Cookies\X4HDJ0CH.txt [ /atdmt.combing.com ]
C:\Users\Mum\AppData\Roaming\Microsoft\Windows\Cookies\GD0R6P2T.txt [ /atdmt.com ]
C:\USERS\MUM\AppData\Roaming\Microsoft\Windows\Cookies\Low\4T91Z7EI.txt [ Cookie:mum@overture.com/ ]
C:\USERS\MUM\AppData\Roaming\Microsoft\Windows\Cookies\Low\YC4AVYGG.txt [ Cookie:mum@imrworldwide.com/cgi-bin ]
C:\USERS\MUM\AppData\Roaming\Microsoft\Windows\Cookies\Low\5JTFAUQY.txt [ Cookie:mum@msnportal.112.2o7.net/ ]
C:\USERS\MUM\AppData\Roaming\Microsoft\Windows\Cookies\Low\IF5WQ1BC.txt [ Cookie:mum@serving-sys.com/ ]
C:\USERS\MUM\AppData\Roaming\Microsoft\Windows\Cookies\Low\TXKD3LF1.txt [ Cookie:mum@doubleclick.net/ ]
C:\USERS\MUM\Cookies\X4HDJ0CH.txt [ Cookie:mum@atdmt.combing.com/ ]
.lfstmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.getclicky.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.static.getclicky.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.imrworldwide.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.kontera.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.atdmt.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adserver.adtechus.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ru4.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.akamai.interclickproxy.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.r1-ads.ace.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.lucidmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.zedo.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.beta-ads.ace.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.yieldmanager.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.at.atwola.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.247realmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.apmebf.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.mediaplex.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.mediaplex.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.ads.pointroll.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.liveperson.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.liveperson.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
sales.liveperson.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.msnbc.112.2o7.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.doubleclick.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adxpose.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.bs.serving-sys.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.googleads.g.doubleclick.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.specificclick.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.statcounter.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.questionmarket.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.www.burstnet.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.burstnet.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.burstnet.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.dmtracker.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.martiniadnetwork.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.martiniadnetwork.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.martiniadnetwork.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking2.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking2.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tracking2.interweave.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
www.burstnet.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.paypal.112.2o7.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.mediaplex.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.a1.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.a1.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.interclick.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.advertising.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.accounts.spartzmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.media6degrees.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.mm.chitika.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.associatedcontent.112.2o7.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.2o7.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.bs.mdadx.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.bs.mdadx.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.bs.mdadx.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.bs.mdadx.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.revsci.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.adbrite.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.fastclick.net [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.casalemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.tribalfusion.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.invitemedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
ad.yieldmanager.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.lfstmedia.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]
.serving-sys.com [ C:\USERS\MUM\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\R00HMTKU.DEFAULT\COOKIES.SQLITE ]

#4 cryptodan

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Posted 22 November 2011 - 07:16 PM

Can you run Gmer?

#5 Jen42

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Posted 22 November 2011 - 07:22 PM

You said it doesn't work in 64 mode. My computer is 64 bit.

#6 cryptodan

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Posted 22 November 2011 - 07:34 PM

Well go ahead and try it.

#7 Jen42

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Posted 22 November 2011 - 08:06 PM

There was nothing found, and nothing in the log.

#8 cryptodan

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Posted 23 November 2011 - 02:40 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

#9 Jen42

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Posted 23 November 2011 - 03:35 PM

MiniToolBox by Farbar
Ran by Mum (administrator) on 24-11-2011 at 07:30:45
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobe.activate.com
127.0.0.1 adobeereg.com
127.0.0.1 www.adobeereg.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 125.252.224.90

There are 1 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Intel® 82567V-2 Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Mum-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : BigPond

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : BigPond
Description . . . . . . . . . . . : Intel® 82567V-2 Gigabit Network Connection
Physical Address. . . . . . . . . : 44-87-FC-4A-CB-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d427:710e:1e9f:425%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, 24 November 2011 7:08:33 AM
Lease Expires . . . . . . . . . . : Friday, 25 November 2011 7:08:33 AM
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DHCPv6 IAID . . . . . . . . . . . : 234889623
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-3E-62-E3-44-87-FC-4A-CB-3C
DNS Servers . . . . . . . . . . . : 10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.BigPond:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : BigPond
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:30b3:28b2:876f:d535(Preferred)
Link-local IPv6 Address . . . . . : fe80::30b3:28b2:876f:d535%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: BigPond.BigPond
Address: 10.0.0.138

Name: google.com
Addresses: 74.125.237.114
74.125.237.112
74.125.237.113
74.125.237.116
74.125.237.115


Pinging google.com [74.125.237.114] with 32 bytes of data:
Reply from 74.125.237.114: bytes=32 time=39ms TTL=51
Reply from 74.125.237.114: bytes=32 time=38ms TTL=52

Ping statistics for 74.125.237.114:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 39ms, Average = 38ms
Server: BigPond.BigPond
Address: 10.0.0.138

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
72.30.2.43
98.137.149.56


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=230ms TTL=47
Reply from 98.137.149.56: bytes=32 time=299ms TTL=47

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 230ms, Maximum = 299ms, Average = 264ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...44 87 fc 4a cb 3c ......Intel® 82567V-2 Gigabit Network Connection
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.138 10.0.0.3 20
10.0.0.0 255.255.255.0 On-link 10.0.0.3 276
10.0.0.3 255.255.255.255 On-link 10.0.0.3 276
10.0.0.255 255.255.255.255 On-link 10.0.0.3 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.3 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.3 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:4137:9e76:30b3:28b2:876f:d535/128
On-link
10 276 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::30b3:28b2:876f:d535/128
On-link
10 276 fe80::d427:710e:1e9f:425/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/23/2011 09:39:23 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (11/23/2011 09:39:10 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (11/23/2011 09:39:05 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/23/2011 07:51:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 8.0.0.4325, time stamp: 0x4eb4a91a
Faulting module name: nspr4.dll, version: 4.8.9.0, time stamp: 0x4eb49786
Exception code: 0xc0000005
Fault offset: 0x000052e1
Faulting process id: 0x11cc
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/21/2011 07:53:33 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (11/21/2011 07:53:20 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (11/21/2011 07:53:15 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (11/19/2011 01:48:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (11/19/2011 01:48:45 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (11/19/2011 01:48:38 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (11/24/2011 07:08:32 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:37:49 PM on ?23/?11/?2011 was unexpected.

Error: (11/23/2011 08:14:56 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:12:50 AM on ?23/?11/?2011 was unexpected.

Error: (11/23/2011 07:05:14 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:40:56 PM on ?22/?11/?2011 was unexpected.

Error: (11/22/2011 09:22:02 PM) (Source: WMPNetworkSvc) (User: )
Description: 0xc00d271110.0.0.11

Error: (11/22/2011 10:31:04 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:29:22 AM on ?22/?11/?2011 was unexpected.

Error: (11/22/2011 07:10:31 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:37:36 PM on ?21/?11/?2011 was unexpected.

Error: (11/21/2011 06:59:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:43:44 PM on ?20/?11/?2011 was unexpected.

Error: (11/20/2011 00:14:50 PM) (Source: BugCheck) (User: )
Description: 0x00000019 (0x0000000000000020, 0xfffffa8001e9b4a0, 0xfffffa8001e9b860, 0x000000000c3c5e30)C:\Windows\MEMORY.DMP112011-38095-01

Error: (11/20/2011 00:14:47 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:11:05 AM on ?20/?11/?2011 was unexpected.

Error: (11/20/2011 11:01:32 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:55:02 AM on ?20/?11/?2011 was unexpected.


Microsoft Office Sessions:
=========================
Error: (11/23/2011 09:39:23 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (11/23/2011 09:39:10 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8

Error: (11/23/2011 09:39:05 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/23/2011 07:51:48 AM) (Source: Application Error)(User: )
Description: plugin-container.exe8.0.0.43254eb4a91anspr4.dll4.8.9.04eb49786c0000005000052e111cc01cca95883aa3b7bC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\nspr4.dllcb68cda4-154b-11e1-afad-4487fc4acb3c

Error: (11/21/2011 07:53:33 AM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (11/21/2011 07:53:20 AM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8

Error: (11/21/2011 07:53:15 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (11/19/2011 01:48:56 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (11/19/2011 01:48:45 PM) (Source: SideBySide)(User: )
Description: WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1"c:\program files (x86)\windows live\photo gallery\MovieMaker.Exec:\program files (x86)\windows live\photo gallery\WLMFDS.DLL8

Error: (11/19/2011 01:48:38 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3


=========================== Installed Programs ============================

Acer Backup Manager (Version: 2.0.2.19)
Acer eRecovery Management (Version: 4.05.3005)
Ad-Aware (Version: 9.6.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Advertising Center (Version: 0.0.0.2)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.732.0)
µTorrent (Version: 3.0.0)
avast! Free Antivirus (Version: 6.0.1289.0)
Backup Manager Advance (Version: 2.0.2.19)
BigPond Broadband ADSL (Version: 10.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Full Existing (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Full New (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Light (Version: 2009.0702.1239.20840)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0702.1239.20840)
Catalyst Control Center InstallProxy (Version: 2009.0702.1239.20840)
Catalyst Control Center Localization All (Version: 2009.0702.1239.20840)
ccc-core-static (Version: 2009.0702.1239.20840)
ccc-utility64 (Version: 2009.0702.1239.20840)
CCC Help Chinese Standard (Version: 2009.0702.1238.20840)
CCC Help Chinese Traditional (Version: 2009.0702.1238.20840)
CCC Help Czech (Version: 2009.0702.1238.20840)
CCC Help Danish (Version: 2009.0702.1238.20840)
CCC Help Dutch (Version: 2009.0702.1238.20840)
CCC Help English (Version: 2009.0702.1238.20840)
CCC Help Finnish (Version: 2009.0702.1238.20840)
CCC Help French (Version: 2009.0702.1238.20840)
CCC Help German (Version: 2009.0702.1238.20840)
CCC Help Greek (Version: 2009.0702.1238.20840)
CCC Help Hungarian (Version: 2009.0702.1238.20840)
CCC Help Italian (Version: 2009.0702.1238.20840)
CCC Help Japanese (Version: 2009.0702.1238.20840)
CCC Help Korean (Version: 2009.0702.1238.20840)
CCC Help Norwegian (Version: 2009.0702.1238.20840)
CCC Help Polish (Version: 2009.0702.1238.20840)
CCC Help Portuguese (Version: 2009.0702.1238.20840)
CCC Help Russian (Version: 2009.0702.1238.20840)
CCC Help Spanish (Version: 2009.0702.1238.20840)
CCC Help Swedish (Version: 2009.0702.1238.20840)
CCC Help Thai (Version: 2009.0702.1238.20840)
CCC Help Turkish (Version: 2009.0702.1238.20840)
CCleaner (Version: 3.12)
DVDFab 6.2.0.5 (11/11/2009)
EPSON Attach To Email (Version: 1.01.0000)
Epson Event Manager (Version: 2.30.01)
EPSON File Manager (Version: 1.3.0.0)
EPSON Scan
Epson Stylus SX510W_TX550W Manual
EPSON TX550W Series Printer Uninstall
EpsonNet Print (Version: 2.4j)
EpsonNet Setup (Version: 3.1c)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.79)
HiJackThis (Version: 1.0.0)
Identity Card (Version: 1.00.3002)
ImagXpress (Version: 7.0.74.0)
Intel® Matrix Storage Manager
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 14.0.8117.416)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 8.0 (x86 en-GB) (Version: 8.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 9 Essentials
Nero ControlCenter (Version: 9.0.0.1)
Nero DiscSpeed (Version: 5.4.7.201)
Nero DiscSpeed Help (Version: 5.4.4.100)
Nero DriveSpeed (Version: 4.4.7.201)
Nero DriveSpeed Help (Version: 4.4.4.100)
Nero Express Help (Version: 9.4.9.100)
Nero InfoTool (Version: 6.4.7.201)
Nero InfoTool Help (Version: 6.4.4.100)
Nero Installer (Version: 4.4.8.1)
Nero Online Upgrade (Version: 1.3.0.0)
Nero StartSmart (Version: 9.4.11.209)
Nero StartSmart Help (Version: 9.4.11.208)
Nero StartSmart OEM (Version: 9.16.0.100)
NeroExpress (Version: 9.4.10.505)
neroxml (Version: 1.0.0)
NETGEAR WNA3100 wireless USB 2.0 adapter (Version: 1.01.206)
NVIDIA Drivers (Version: 1.7)
PDF Settings CS5 (Version: 10.0)
Picasa 3 (Version: 3.8)
PowerISO (Version: 4.7)
Realtek High Definition Audio Driver (Version: 6.0.1.5898)
Spybot - Search & Destroy (Version: 1.6.2)
SUPERAntiSpyware (Version: 5.0.1136)
System Requirements Lab CYRI (Version: 4.4.26.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Weatherzone Tracker v2.04
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
WinZip 16.0 (Version: 16.0.9661)

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 4095.14 MB
Available physical RAM: 2593.07 MB
Total Pagefile: 8188.48 MB
Available Pagefile: 6596.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.66 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:291.95 GB) (Free:215.18 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:292.12 GB) (Free:270.89 GB) NTFS
4 Drive f: (Elements) (Fixed) (Total:931.51 GB) (Free:905.08 GB) NTFS

========================= Users: ========================================

User accounts for \\MUM-PC

Administrator Guest Mum

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

#10 cryptodan

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Posted 23 November 2011 - 05:18 PM

The below is preventing you from updating Adobe and any other Adobe adobe applications:

127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobe.activate.com
127.0.0.1 adobeereg.com
127.0.0.1 www.adobeereg.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 125.252.224.90


You need to fix that by going here: http://support.microsoft.com/kb/972034

#11 Jen42

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Posted 23 November 2011 - 07:12 PM

Tried it several times with reboots and reinstalling flash, but no luck.

Any more ideas?

Thanks so much for your help. It's really appreciated. I love this forum!

#12 cryptodan

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Posted 23 November 2011 - 07:33 PM

Have you updated flash since removing those entries from your hosts file?

Can you re-run MiniToolbox and only select Hosts.

#13 Jen42

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Posted 23 November 2011 - 07:57 PM

I did update flash again with no luck.

Here's the file:

MiniToolBox by Farbar
Ran by Mum (administrator) on 24-11-2011 at 11:56:36
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************
Hosts file not detected in the default directory

**** End of log ****

#14 cryptodan

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Posted 23 November 2011 - 08:08 PM

Can you do the following:

go to Folder Options in Control Panel

Go to the View Tab

Make sure that show hidden files is checked.

THen navigate to c:\windows\system32\drivers\etc

your hosts file should be there.

What is the error that you are getting with Flash?

#15 Jen42

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Posted 23 November 2011 - 08:15 PM

The hidden folders was already set to show.

The etc folder had hosts.old and Imhosts.sam. But no hosts by itself.

Whenever I open something up in youtube or whatever, it just shows the blackscreen, there isn't even the bar for play, pause etc. But when I reinstall flash, it's back again, but disappears after a restart again. There is no message at all.




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