Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Possible redirect virus infection.


  • This topic is locked This topic is locked
9 replies to this topic

#1 franciebrady

franciebrady

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 18 November 2011 - 12:24 PM

I believe I have some sort of redirect virus. When I search in Yahoo or Google, the links bounce me to other sites, often get-answers-fast (something to that extent), and today I'm being redirected to DirecTV's page.

This started after I did a system restore because I had the System Restore virus, where my computer was essentially hijacked and the virus was trying to get me to install a system restore program. I successfully restored my comp to an earlier point, but now I have this redirect issue (could be completely unrelated).

I'm running Windows XP 64 and use FireFox 8.0

Steps I've taken so far:

I've run MalWareBytes multiple times, AVG, TDSSKiller, NPE (Norton Power Eraser), Spybot, and MS Windows Malicious software removal tool, and none have solved the problem.

I've uninstalled and reinstalled FireFox.

I've reset my router to factory settings.

I've gone into my hosts file and deleted all the ips below "local host."

I've deleted the extensions folder for FireFox.

I've run FireFox in safe mode.

I've tried to restore my computer to multiple earlier points, but per Windows, each restore cannot be completed for some reason.

Nothing I've tried has worked thus far. Any help would be greatly appreciated! Thanks much.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:24 AM

Posted 18 November 2011 - 01:32 PM

Hello, with all that resistance to tools, I feel it better to just get a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 franciebrady

franciebrady
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 18 November 2011 - 04:18 PM

Boopme, thanks for responding so quickly. Right after I posted, I ran a scan with SUPERAntiSpyware Free Edition, and so far, the problem seems to have vanished. I'm not sold, though...do you still think I should create the other thread with the specs requested?

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:24 AM

Posted 18 November 2011 - 09:28 PM

You're welcome! Please post your SAS log so I can review that.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 franciebrady

franciebrady
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 19 November 2011 - 10:51 AM

Bah! As suspected, the redirect is back. It's almost like when I perform certain scans, it goes into hibernation for a bit, but this morning, it's back. I'll go ahead and proceed with the removal thread and post the requested specs. Nuts.

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:24 AM

Posted 19 November 2011 - 09:50 PM

Yes it's probably being protected and they will need to get it.

You need to add ay least a DDS log to this topic
http://www.bleepingcomputer.com/forums/topic428514.html/page__p__2479942#entry2479942
See the prep guide in post 2 above
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 franciebrady

franciebrady
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 19 November 2011 - 10:39 PM

That program doesn't work with my OS. I'm running XP 64.

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:24 AM

Posted 19 November 2011 - 11:04 PM

Please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.

    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTListIt.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply.
    If the Extras.txt log is too long, you may need to add a second reply to your thread or upload it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 franciebrady

franciebrady
  • Topic Starter

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Local time:05:24 AM

Posted 20 November 2011 - 10:43 AM

OTL worked, but I posted the logs in the other thread...did you want them here? Sorry for the confusion.

#10 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,947 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:24 AM

Posted 20 November 2011 - 01:22 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic428514.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users